Just for fun, have you tried clearing your browser cache completely and then try again? Or use a different browser? Regards,

If you create a Saved Search and make it Public or share it with some roles, you can re-use that same search in a Custom Search when you click Customize this page. The Result will vary if there are role restrictions that applies to the result set. Unless I did not correctly understand your question, I am now sure why you…

Nothing Surprising there if you want my opinion. We have 2 Defects at NetSuite for Server Performance problems that have been filed like a month or two ago. The Defects are supposed to be set to the Highest Priority possible and still no news from NetSuite. Good Luck my friend. Here's our Defect#: 216448, 215935.

On my side also everything seems to be working fine. As Wizard mentioned I did hit the Submit button under the postal code twice as it refreshed the page and I was not sure if everything worked. NetSuite Supports IE for sure in the webstores. There are two reasons I can think of that may have caused this; it didn't accept…

Hello Paul, Can we have a link to that Website to see? Regards,

First thing I would do is to check Image Resizing Setup under: Setup - Website - Image Resizing Depending on your Template/Layout, maybe you have to Enable Automatic Resizing. Have a good day.

We have fonts issues on Quotes. When we send out a quote/estimate by email the font is smaller than it should be.

The way I know to force a server side refresh is to change some setting on the Layout. For example, change the number of rows in the Layout hit save. Put it back to the original, save again and that should do the trick. Regards,

Hi, The level of customization that you can do all depends if you have Advanced SiteBuilder or not. You can customize the templates, layouts and add images etc as you wish. Take a look at Setup - Web Site. What you will see under that menu are all the things you can customize or add to your website. If you want to add…

You do not have to use ONLY NetSuite.com to log into the Customer Center. You can setup a very simplistic website in your NetSuite Account that will serve the same purpose. You can then have your own Logo, design etc.. for that login page. Regards,

Hello, If you are refering to this section of the Help: Web Site : Setting Up Your Web Site : Customizing Registration for Your Web Site : Displaying Login Fields on Your Web Page you've got pretty much got the code to create the NetSuite Login. Maybe if you post your page URL we can have a quick look at it. Regards,

You are right, this is not possible. However what you could do is use a rule based on total weight of the Cart. Weight is over or under a specific value, you can enable or disable the shipping item. That way you can display UPS Real Time rates for weight under 150 Lbs and over you can use another shipping item configured…

I am pretty sure the image resizer does not have anything to do with the file size. It will dynamically resize images on the fly. The Unit of measure should be in Pixels.

Take a look at the Website Setup on the Shopping Tab. There's a checkbox: Require Authorization for Credit Card Transactions I am not 100% sure if that's what you're looking for. Regards,

Hello Paul, Yes you can do that in NetSuite. You can customize the Themes, Templates and settings for each webstore you have in NetSuite and have them as different as you wish. For the Items. If you go on the Item Record under the Store Tab, you can specify on which webstore you want the Item to appear and under what…

If I'm not mistaken it should be : Web Site Thumbnail Image

One way you can remove the New Customers together with the Continue button is to go to the Web site Setup page and on the Shopping Tab set the Customer registration is : existing customers only. But be aware that new customer won't be able to register.

Status webpage says no Issues to Report https://status.netsuite.com/status_en_US.html

Hello Jessie, We have the same behaviour on our side. As far as I remember you can change this information for FedEx Real Time Calculation but I am not 100% sure we were ever able to change this for UPS.

Hi Jeff, Did you make sure to upload the file into the Live Hosting File Folder in your File Cabinet? Can you provide the URL to view the Flash File (without login) and also the URL of the website. Maybe we can take a quick look and see if we find something obvious. Best Regards,

Hello Joyce, Do you have Department on Line Item or on the Body of the Sales Order itself?

Hello John, In a WebStore you will not be able to allow a Customer to change the description of an Item. What I would probably do is to add a "Special Note" Field somewhere on the Checkout form and use a Before Submit Script that will take that Note Field Value and insert it as a Line Item "text" in the Sales Order that…

Raymond is right, Inside the company there are certain rules to abide to in order to be PCI compliant. Example: If you store credit card numbers internally, who has access to it and how. If you use Password expiration on machine where sensitive data like credit card numbere are stored. etc. So I think there are two steps…

As far as I know the PCI Compliance Questionnaires has several parts concerning Hardware, Software, Safety issues concerning storage of credit card numbers, the way you process credit cards and if you use MOTO etc.. However, I would suggest you contact NetSuite support to double check this issue.

Try document.getElementById('scrollerSpan').style.visibility="hidden";

In order to create your own form you can go to Setup - Marketing - Online Customer Form You can display the desired fields on your form. On the Set Up WorlFlow Tab you can specify what that form does in NetSuite and who should get an email when the form is submitted.

We have been experiencing the same issue here since friday too. I agree that it is really hard to troubleshoot or modify a webstore in that situation. Is there some settings on the NetSuite Servers that can force cache refresh more frequently?

Can you provide the URL where we can see the webpage? Refurbups is right you are calling the wrong div ID in the code you posted. Setting the visibility to Hidden should do the trick. We do that all the time. The problem is getting the correct element to hide.

Hi Ravi, Can you post your URL so we can see what is going on? Most probably it's in the Template that is used, you still have a Tag calling that Block. First thing I would do is to check which template is used at that stage and analyze the source of that HTML page.

Hi, You most probably want to have a look at Setup -> Web Site -> Website Assistant to start with the basic configuration of URL, Logos etc. Next you would want to Setup -> Web Site -> Setup Website and you will see the Shopping tab there to setup your shopping cart. Regards,