Meherin Bronze Medal

Hi Ivy, thank you. I will open ticket with Ebiz and try to figure out if their setting is effecting the change. if not then will open ticket with NetSuite support. thank you for your help. Kind regards, Meherin

HI Ivy, how can I check if there any customizations? we are using Ebiz as our credit card, do you think they might have something? thank you for your help.

Hi Ivy, we never use payments tab' normally we go to Transaction> customers> accept customer payments. and select the customer name then invoices. thank you

HI David, thank you for your reply. whenever I check the status page its always green. I am working with NetSuite support. they find our a defect that is happening to some of the customer. kind Regards, Meherin

Hi Micah, its not login but everything else. when we try to open a new Sales order it just takes too much time to load or even editing a simple sales order. Since monday we are having this problem. thank you

Hi Danesh, yes, thank you

thank you

Hi Lyka, PO# is available on our sales order record. this is the field name: {otherrefnum}. but I can not find any IF on the function I went to condition then Custom formula. Thank you for your help.

HI Lyka, this is the screen capture of workflow action. thank you

Hi Lyka, return error is not working as I dont know what condition to set. that is what I can not decide what to do.

Hi Lyka, I can not figure out what condition to setup for this problem. also instead of preventing the user from saving instead I selected return error. I am open for any other suggestions. thank you for your help.

Hi is there any update about this problem?

HI Dinesh, I was thinking to create a workflow when the PO# matches it will prevent the user to create SO for same PO although I added return users error action instead of preventing user to save the SO. but condition I can not added.

Hi Dinesh, this PO# number field is used in different workflow, so creating new field will not help. we are trying to use the existing field to prevent creating multiple SO's. may be creating workflow. I tried to create workflow but thats not working as intended.

Hi Dinesh, the following is our sales order form and PO# is the field for PO on our current setup sales rep can setup multiple sales order using same PO# what I wanted to achieve is Not letting the sales rep save multiple sales order with same PO#. if they have to create multiple SO with same PO; they will have to add…

Hi Danesh, I want to prevent creating multiple SOs from a single PO. on sales order PO# field is already there. thank you

Hi Elychelle, I am referring the PO# field on sales order. I was trying to create a workflow, but was not able to set a condition. kind regards, Meherin

Hi, I just find out my NetSuite preference has download pdf checked. now it looks good. this problem is resolved.

Hi Kristoffer, thank you so much for working on this. I will let our manager know about the problem. thank you

Hi Kristoffer, Thank you so much for working on this. I can create the custom field but it should show on which form? if you can help me to create the field that would be really helpful.

Hi Niks, this is how our profit margin shows the values you can see the IF number and invoice numbers. our accounting team export this on excel in match the item fulfillment and invoice amount manually. as on the right column i can not show the related invoice number for item fulfillment. Sometimes profit margin is not…

thank you so much for working on this. it worked. I do have one more question. how can I show related records side by side. i.e in this Saved Search item receipt, item fulfillment and invoices creates the profit margin. for now our accounting manager down load the excel file then match manually, as invoice and item…

Hi Niks, thank you so much for working on this. for some reason for me profit margin is just showing the total sales. I am using what you have wrote. thank you

Hi Tiru, I needed the profit margin to show class wise. thats why class is there. thank you

Hi Niks, when I tried this it throw me this error thank you

thank you so much Niks, Ide and Kristoffer.

thank you Joahnna

Hi Elychelle, do you have nay update on this problem please? thank you

Hi Ely, thank you for your reply. is there any way to do this through workflow? I was trying to but changing in between 2 transactions is the toughest part. thank you Kind Regards, Meherin

Hi Joahnna, thank you so much for your help. Kind regards, Meherin