This perhaps due to a role change. Make sure whatever role you are using has "Financial History" from the "Lists" tab on the Role definition.

You are trying to import a value into a field that is disabled or hidden on the preferred form of the record type you are importing. See this thread for details.

Hi Evan, Case 707505 Thanks

While you can mass bill SOs, that will not stop you from being able to fulfill orders. There is no process to stop an unbilled order from being fulfilled. This could, however, be achieved through scripting.

For Journals, specifically, there is a new Permission that regulates access, that may be causing the error. Go into the person's role, under Transactions, and add FULL to "Approve Journal".

Same here. Partner Support opens in 15 minutes, I will give them a call then.

In my case, the user was having problems when opening PDFs straight in the browser, but if she downloaded to hard drive, they opened normally. Probably a local browser problem, so I had my case closed.

Hmm, could just be a browser issue. Have the person clear his/her browser cache first.

Hi, it is user created and uploaded directly to the File Cabinet.

Talked to my user again. I had suggested she try to download to desktop and open from there instead of previewing. She did that and her PDFs came out ok. So there is only some sort of problem when she previews.

I have a user experiencing similar problems. She is using a Mac with Firefox and the latest version of Acrobat. The text on PDFs comes out as garbage, but the images and layout is ok. Case is 694199.

Sent. I'll see about sending you a garbled PDF too

You can't. That complicated email address is necessary for Netsuite to track the email (you are effectively emailing the Netsuite server, who records the emails and sends it back out again). If you send it plainly to user@company, the email will not be recorded. So if you don't like the complicated email, don't send emails…

I noticed though that my name is also in the reply to area of the header. Where do the reply to come from. If I want to remove my name and put in a more generic name (customer support) - where do I do that? I think what are talking about might be Setup->Company->Printing, Fax & Email Preferences, on the email tab, the…

Hmmm... I have a customer getting something like that. Are you using a Mac?

Ah yes, this. About a year ago, I had a script like this that did things to Cases upon email reception creation, mostly it just set the Customer based on some rules. It worked well when I deployed it, and it worked well for a while on my customer's account. Then a while after that, another customer asked us to work on a…

Yes, I raised this issue a while back. It's annoying, but has no impact, so you can just ignore it.

Are you using a custom form?

The only work around I have found is to shut down completely and restart. Sounds like a browser/cache issue.

Make an Inventory Adjustment. In the memo field you can cite the reason.

Have you tried saving with the standard form then? Might be something wrong with the customizations. If you an consistently save with the standard form, then you'll at least have a starting place to look for the problem. Since the problem cannot be reliably reproduced, Customer Support will not even forward the problem to…

You can either set the Price Level on every customer record to be 'Online Price', or put a small script on SO that automatically sets the price level to Online Price.

EDIT: Misread your post. My response does not apply.

Multiple instances of Firefox will not work. You must use IE and Firefox.

We're having trouble adding new lines items via server-side scripting to SOs on a 2007.1 account. Could it be related to this problem?

So we tried moving the file into Netsuite and calling it from there - didn't work. We then tried using javascript to avoid using embed - didn't work. So we gave up and placed a jpeg instead of the Flash. Still don't know what the problem was, really.

I was told the fix only worked going forward, and indeed in my customer's account one of his previously bugged items is even more FUBAR than ever (I have a case open for it). I suggest you check your items to make sure everything is fine...

Malin, One of our customers is having the same problem with Vendor Return not causing the Inventory tab to not show the correct value. I did the Edit/Save dance Kent suggested on the Item Fulfillment and that worked for Location inventory but the BIN tab continues to show the wrong value. I don't know if this was reported,…

To add to that, it's not because Netsuite is a hosted, browser-based solution that you should be using desktops from the 1990's. Much of Netsuite is javascript, which runs on your computer, not on the server. We had a customer that upgraded his computers to something more modern, and he says performance shot up through the…

leoboy, check for commas in your field values, that might be the problem.