Thank you, I have added my vote.

OK, we were able to reconcile. One question remains: If we are only clearing transactions and not matching bank data, can we select a few transactions, click Clear, and then walk away from the page if we need to? If we click off the page and come back, will the transactions we cleared remain cleared?

Thanks, but you didn't answer my specific questions. We are aware that we can do this without the import. My questions are: Where is the bank balance entered, and the date of the bank statement? How do we save the reconciliation, when it is done? How to save work in process, leave the page, before permanently saving a…

Lina, I'm curious to know if this solution worked OK for you.

Yes

I can't really reproduce it until I have another customer credit card sale to process. We process orders tomorrow, so we'll see what happens there. I did notice that in Accounting Preferences, our Default Payment Account is our bank, not undeposited funds. But this setting has not changed.

Yes, that is how we have it set up. So it's disturbing to see that the card payments are not going to Undeposited Funds.

Did you ever make this move? Can you share any lessons learned? Did you use NetSuite's professional services? How long did it take?

We had a similar problem where our credit cards payments from customers were suddenly going into an old bank account number. It started last month. This happened as a result of some changes NetSuite made under the hood, apparently. Here's what support told me to do and it fixed the problem: 1.Go to…

We seem to be having a similar problem.

We are getting this error today as well.

This has been a long-standing request from many NetSuite customers, but I don't know the case number or the current status. We have been asking about this for several years. Perhaps someone from NetSuite Support can update us??

Yes, that's the problem. "Stay on the same page" is how it is set up, but it isn't behaving that way.

OK, this seems to be fixed (magically, I guess because the Support Center shows my case has not even been started) but a new problem is occurring. When a customer adds an item to the Shopping Cart, they should remain on the same page. Today I noticed that the customer is being taken to a different page (same one that used…

We have the same need. Our Item Name was bumped off in the 11.0 upgrade. This is a major annoyance for our customers. We sell books and we put the ISBN number in the Item Name field. Now it does not appear in the Shopping Cart. Not good.

What is the status of this fix? We are set up properly and received notifications in the past, but they stopped working in October. I filed a case, but have not heard back. Holly Harkness

Chris, Did you ever figure out how to do this? We are discontinuing an item and we need to know the items where we have assigned discontinued item as related item. So we need the opposite view of related items from the one NetSuite offers through Setup>Website>Related Items categories.

Yes, we have noticed the same thing. Is it possible this was messed up with the last upgrade?

Long Lam, We would very much like the same functionality! If you submit a request for this enhancement, please let me know and I will add my vote to it. Holly Harkness Pathfinder Press

We have a similar problem, but not quite the same thing. Categories have gone missing, but there's no evidence our people did anything to cause the problem. But what is the number of your defect in case it is related?

We have the same problem. What is NetSuite Support saying about this issue?

We are seeing the same problem.

We are still seeing this as well.

Yes, I am seeing the same thing. Clicking "Save" on an sales order, for example, and nothing happens.

Yes, I am having problems with Sales orders in Firefox and IE 8. Trying Chrome now. Submitted a case.

OK, now I have access to online support. Still getting the blank pages.

Tom, Where is that setting that sends you e-mails when customers get errors? Holly

Yes, we are, too.

Now it says: "Site-wide Service Interruption All accounts affected. Do not attempt to login to your account."

Check to make sure you do not have two item fulfillments for the same order.