For the avoidance of any doubt what is happening here is our order confirmations and invoices(Bills) sent to customers from Netsuite are being bounced back. It appears that the reason is that the receiving email server sees the email coming from [EMAIL="sales@cp-lighting.co.uk"]sales@cp-lighting.co.uk[/EMAIL] but has…

Well I have just found this:- Why did SPF cause my mail to be rejected? What is SPF? SPF is an extension to Internet e-mail. It prevents unauthorized people from forging your e-mail address (see the introduction). But for it to work, your own or your e-mail service provider's setup may need to be adjusted. Otherwise, the…

I can give some more insight in to this. I have two instances of Netsuite www.lampspecs.co.uk and www.cp-lighting.co.uk Lamp Specs has been totally unaffected by this mornings problems as it is on a different system(server?) and when a software update occurs it is always upgraded in the first batch whereas CP Lighting is…

I think that this bug is only affecting some accounts and not others. I have another company and their version of Netsuite does not have this error.

I have submitted a case, they have given it a defect number of 231473 is this the same defect under a different number. It has bee classified as S2, but this needs fixing much quicker as it is a customer facing error and make us look very unprofessional. Do you have any influence in this because image is very important to…

It is not fixed for me either.

OkI think it is my ISP, I have just switched the office over to our backup ISP and it all seems to be working fine. I use an ISP call Demon in the UK and they seem to have routing issues this morning.

I have filed a case: Your Customer Care Case # is 1543471.

I have exactly the same problem. I went to Suite world and demonstrated it there to Netsuite employees who "escalated it" then when I got back to the UK they deny that there is anything wrong. I feel as though I want to shake them because it is all in black and white, you can see that the work flow runs each night even…

Dear Evan, Thanks for the reply. Do you want me to file a new case or send you the existing case number? Paul

Same here and the "Date Format" is greyed out so I can't do anything with it, but I am not convinced it will make a difference given the other posts here.

There is something wrong with KPI's as well. I normally follow sales only now there is no option for Today V yesterday only thinks like "This period" V "Last Period" this problem only affects some KPI's the ones that are not working for me are Sales, Inventory and Receivables Programmers should not release these backward…

Yes that has worked that you very much. I hope you are going to be able to fix this problem. paul

Ok easy fix for this one. Use a different checkout for each site: under setup/setup website/set/up/website basics "checkout URL" there are 5 to chose from so as long as you use a different one for each site and you don't have more than 5 sites you will not have this problem. If you have more that five sites I think you are…

I have three information items and one category which I can not change in any way. I cannot edit them, I cannot mark them inactive, I cannot remove them from my website. If I try to change them in any way I get an error:- Permission Violation: You need the 'Lists -> Store Content Items' permission to access this page.…

We have been using Netsuite for a number of years without any of these problems but recently we have been plagued by down time. Why is this, has something changed?

I have been trying to Bill 52 invoices for the last 20 minutes and it is still "Pending" anyone else getting this problem?

UK is down for us everything web and internal logins not working.

I can now log in to the user interface but all my web pages are off line. But the user interface is really slow keeps timing out.

The problem has gone away but it was very real at the time. Obviously with everyone being upgraded glitches like this I report to the forum because it might be a common problem. Paul

not yet websites still down

it's back up now. Paul

Phew I was really worried until we found the HTML work around. Well done for fixing it.

Let me explain this problem in a better way:- 1. Go to sales order and enter a product 2. Tab to price level and hit the C key (This changes the level to Custom) 3. Hit tab again and it should jump to Rate(Price) but to jumps straight to Amount (i.e. the consideration) 4. It should jump to the Rate field Consequently on…

Title shoudl say ...Serious Bug... I could not correct it after submitting as the title cannot be edited.

Just make a custom saved search and export the fields you want to upload to Google Base. I gave up on the inbuilt "feed". Sadly Netsuite should make the Google base feed work just like the Sitemap so that when you run it (Scheduled) it would place an xml file in the root directory of the site. Then Google Base would pick…

Hello Tom, I already discovered that a different shipping item can be modified easily, bit that particular shipping rate cannot be changed. I have reported it as a case and they have assigned it S2. It seems it is a glitch in the system on just that one item and is not something I can fix. I hope it is not going to take…

Our system is really slow. No idea about website - no orders though :(

I don't get what is happening today. I have been logged out of the system about six times. I find this happening when I hit submit and them loose everything, it is very frustrating.

Is this happening to anyone else? This keeps happening and I have to switch between system2 and system to get back on-line.