Sales order confirmations sent to customers when orders are taken over the phone come from sales@cp-lighting.co.uk. I don't want this to change but I want to delete the primary website www.cp-lighting.co.uk and make www.lampspecs.co.uk as the primary website. The setting you suggest is not going to change the primary…

No that is not what I am trying to achieve. My staff have personal email addresses like bill@, john@, paul@cp-lighting etc etc. I want to point the incoming emails at Netsuite so that they create cases in Netsuite for each salesman. I want to make their entire work load case driven. It means we have complete visibility of…

The problem is I have a custom record type and I have added items to that custom record but I want to add items to more than one custom record. To do that I have to make the field "Multiple Select". If I go to the custom record type I have a sublist that shows the items that are added to that custom record. The issue is…

That is absolutely perfect Thank you. Happy Christmas, Paul

Thanks you Ivy you are a life saver. I spent over two hours on read-me's yesterday trying to work out how to do this. All I kept finding was SQL instructions!

That's very good. However we have four levels maximum. We are trying to reduce the number of levels but we have 1,300 categories and it is difficult to consolidate. We hope that with better filters we can restrict our site to just 3 levels with 90% at the 2 level.

At the moment my search produces the following result If I use your formula I get this:- Which is not quite the result I was looking for!

Oh dear the above post has removed the leading spaces so it has not indented it the way I wanted so here is a screen shot You can clearly see how the the sub categories are indented. I am trying to achieve the same effect.

Brilliant thank you. Paul

That's does not work because if the name is:- 'LED Lamps : GU10 LED' Result 'GU10 LED' but if the name is 'LED Lamps' Result is NULL In the second case the search did not find a : so why has it removed the text? I am trying to replicate the hireical display of groups by indenting them. At the moment my custom records…

I think that I have found the problem. The {custitem316.name} only contains 'GU10 LED' not the hierarchal 'LED Lamp : GU10 LED' This shows the saved search results I am in custom record 'LED Lamps : GU10 LED' or 'GU10 LED' and I only want to display items that are in the same record. Unfortunately it is showing all items.…

I am running a saved item search for a custom record as a sublist. I have added the custom record to the item file. So If I go to the item I can see which custom record it is in. I need to create a search so I can go to the custom record and see which items are in it, which is the other way arround. To do this I am…

i hope you know how to do this, I m still having difficulty.

Thank you I would be very grateful if you could help with this. Paul

Yes I have. I do not understand why simple requests with no downsides are not immediatly addressed. There is no downside to exposing this field in a saved search so why isn't it done immeditaly. It must be a two second job for one of your techies.

Thank you Simon. I think we are going to give up on Match bank data and revert to the original system. The new match bank data seems very flakey to me. We are some days getting transactions downloaded and somedays we get errors. It is totally unreliable and there is a considerable delay in transactions being downloaded. My…

Michelle, thank you very much. The button used to work so I don't understand why you are blocking it because it is only an HTML template. However I will use the code you have supplied. You might want to send me a PM as I have no idea what "sensitive information" I have posted.

yes the template used to work. I first noticed that it was not working yesterday. I don't know how ling it has been broken as it is not an email template we use every day. It is in Documents/Templates/Email Templates and it is 986-EU Orders - Accept Clearance Charges? Of course the code is missing because Netsuite has…

Erick, we have been unable to create any new products on Amazon since the 28th August. This is the date you did something to Netsuite connector which we do not use. It is also the date you stopped FarApp sending the error logs. I am assuming that there is a new requitement from Amazon and as a result it is rejecting new…

Thanks so much Jack. I was looking for a setting on the form or the record. That is so obscure it is nice to have some help. Thanks, Paul

I tried that method but it is only for searches. Do have any idea what is wrong? It is so strange because my "Absenteeism' record is perfect.

Thanks. I know this is something simple I am just missing it

Thanks for the suggestion but where do I find the "Workbook Pivot feature" and how to I apply it to a Subtab? I am sorry to be such trouble but I can't fathom this out.

We have turned DKIM off. We find that emails with DKIM on are being blocked by Outlook mail servers. Turn it off and they are delivered.

I have already posted this as a defect and it has a registered defect 609134. I urge all user to look call customer of abandoned shopping baskets and establish if they were unable to complete the checkout process on an iPad or iPhone. It might be that this is a UK problem only. If you have this problem please would you…

Thank you, I don't understand why it isn't documented under the 2FA section. Telling the user in the help section to contact his administrator is pretty dumb in any event, if the user is logged out then they can't access the help pages. The only person looking at these help pages will be the person trying to let them back…

I am looking at canning Netsuite altogether. This is just about the last straw for me. About 8 months ago we were forced to change our credit card processor from SecPay to Payment Express. Secpay cost us about £50 a month in fees now Payment Express is charging £200 and month. Worse, Payment Express have been unable to get…

Is it down for us now. Went down a few minutes ago and came back up.

No I will submit a case if you think I have not made an error. I wasn't sure if it was me or the System.

Yes, should it be the title instead?