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Hello @Brandon liu Just wanted to check if you were able to see the possible solution provided in previous comments. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" on the Answer that helped you out. It helps others with the same question find the answer quickly, and…

@JAQ-ERP, That sounds really interesting. Let me start a thread/discussion regarding the same shortly and I will make sure to loop you in.

Hello @A K M Farid Just wanted to check if you were able to see the possible solution provided in previous comments by @JAQ-ERP &Mine . If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points…

Hello you might need to use a workflow or script to get around the native description behavior. Below is a workflow logic : Use a Workflow to Enforce Mandatory Field: 1. Go to Customization > Workflow > Workflows > New. 2. Create a workflow for the Purchase Order record type. 3. Set the workflow to trigger on "Before…

Hello @User_IVHTW To implement this, you would need familiarity with SuiteScript or assistance from someone skilled in writing such scripts. Regrettably, I’m unable to provide a complete script from the ground up. You can refer the articles below to get some understanding on scripts. For this, we recommend that you consult…

Hello @Anco Distributors, glad it worked for you. If you require assistance in future, don’t hesitate to reach out. I’m happy to help!

Hello @Anco Distributors The "Refresh in Progress" status being stuck, despite a completion email, is likely due to a UI delay, an incomplete backend process, or a permissions issue in NetSuite. Start by waiting a reasonable amount of time, clearing cache on your browser, and checking the Sandbox status under Setup >…

Hello @Asif Azam, NetSuite customers typically upgrade their WSDL when a new version offers features that address a specific business requirement. They also upgrade when NetSuite announces the end of support for their current WSDL version. When you upgrade the WSDL you are using, it's best to upgrade to the latest…

Hello @User_IVHTW, Just wanted to check if you were able to see the possible solution provided in my previous comment. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the…

Hello @Bernie Watson Just wanted to check if you were able to see the possible solution provided in my previous comment. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the…

Hello @Alexis Atrizco, Just wanted to check if you were able to see the possible solution provided in my previous comment. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the…

Hello @A K M Farid I agree with @JAQ-ERP. NetSuite’s manufacturing module treats each sales order line as a unique demand. When an estimate with multiple lines for one item converts to a sales order, these lines persist, triggering multiple work orders upon approval. How to Generate a Single Work Order using practical…

Hello @Brandon liu, I assume that you are using Bulk Emails. Can you confirm the method that you are using to send these emails, if you have tried the troubleshooting above it seems like you might need to submit a case for the support to look into this further however there are workarounds that you can use to get through…

Hello @Asif Azam The v2024_2 WSDL version is likely being used by your integration through an external endpoint reference, which explains why it’s not listed as “installed” in your NetSuite instance’s UI. To confirm this, use NetSuite’s built-in tools like SOAP Web Services Analysis, check execution logs, or consult with…

Hello @Kedalene In NetSuite, the Administrator role is the primary role with mandatory 2FA enabled by default in most accounts. However, beyond this, there are no other standard roles that have mandatory 2FA ticked by default in NetSuite’s out-of-the-box configuration. The enforcement of 2FA for other roles depends on the…

Hello @Asif Azam How is the WSDL Version List Populated? The WSDL version list in SOAP WS Client is populated by NetSuite based on the versions of the SOAP Web Services that are supported in your account. These versions are tied to NetSuite’s release cycles (e.g., 2023.1, 2023.2, etc.) and are maintained by NetSuite as…

Hello @User_IVHTW, Printing the rate on the packing ticket wasn't possible since the sales order's rate is not accessible from the advanced PDF/HTML markup. This is because the packing slip is not a record in itself and is just referencing fields from the sales order. Solution : It is possible to show custom fields on the…

Hello @Bernie Watson can you please take a look at the SuiteAnswer below : 19643 Resolve Error: "This record cannot be deleted..." on Deleting a Saved Search This might be able to help you resolve the concern. __________ In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched…

Hey @Kedalene, glad it worked If you need assistance in future, please don't hesitate to let us know so we can provide you with support. Thank you and have a great day ahead!

Hello @Asif Azam glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! ________ In case…

Hello @User_Q1DPO glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! ______ In case…

Hello @ybeaucage glad I was able to assist you, In future if you ever need assistance, please don't hesitate to let us know so we can provide you with additional support. Thank you and have a great day ahead!

Hello @Kedalene Just wanted to check if you were able to see the possible solution provided in my previous comment. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the Answer…

Hello @CDuf I think you should be able to overcome this using : 1. In the Saved Search criteria, set "Set by" to "is any of" and list the specific Administrator users (e.g., John Smith, Jane Doe). 2. Context: set to "UI" only (to exclude Workflow and Script contexts, as these often run as Administrator regardless of the…

Hello @Alexis Atrizco You're correct in observing that "Script Deployment" is not available as a record type in NetSuite's Workflow configuration or in the "Applies To" section when creating a deployment for a User Event Script. This is because NetSuite does not treat "Script Deployment" as a standard transactional or…

Hello @Rebecca Carter glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! _______ In…

Hello @Alexis Atrizco The recommended approach is to create a custom SuiteScript, like a User Event Script, to monitor script deployments in NetSuite and send real-time email notifications to a designated user or company email. This can include key details like script name and audience settings to avoid unintended issues.…

Hello @User_I33DL glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! __________ In…

Hello @User_F0WDY, Feel free to reach out in future if needed.

Hello @User_1D0ZP, I was able to group the results using Name : Summary : Group & Formula(Text) : Summary : Group If you still need assistance, please don't hesitate to let us know so we can provide you with additional support. Thank you and have a great day ahead!