Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

Performance is another thing to consider. You can run a test with a small subset of records being updated with either the Workflow or the Mass Update to judge performance. A SuiteCloud Plus license unfortunately does not increase the number of threads or queues in relation to Workflows and Mass Updates. A SuiteCloud Plus…

The custitem id means it a custom item field that may have been applied to multiple item types. The best way to view where it resides and the type of field (integer, check box, etc) is from the field's list page at Customization > Lists, Records and Fields > click any of the field types to view them in a list. For more on…

Angela Roelle, Support will be able to confirm the time/date for your maintenance window. The incomplete notification problem is being tracked in Defect 518992 : Messages from Administrative Notifications may show special characters and do not display the correct date and/or time for the maintenance. Please contact Support…

I'm not aware of any report monitoring tools but the system can be optimized as a whole by following some general guidelines. SuiteAnswer 8968 helps administrators improve the performance of their NetSuite application and address performance issues that their NetSuite users may experience. The following topics can help to…

A sample script is provided in SuiteAnswer 34404 - Prevent losing data because of the error "Record has been changed". You may need to modify it to work for your record type. Here's a snippet: var startModifiedDate = null; function init() { startModifiedDate = nlapiGetFieldValue('lastmodifieddate'); } function saveRecord()…

Your Account Manager should be able to answer any questions about your storage / billing.

A couple of methods are documented in SuiteAnswers 14855 - https://netsuite.custhelp.com/app/an.../remove%20html and 18132 - https://netsuite.custhelp.com/app/answers/detail/a_id/18132/kw/remove%20html The first option is to create a macro in Excel to strip out the html or you could use something like…

SuiteAnswers Answer Id: 8926 provides the following explanation: [LIST] [*]If a subfolder is created under a parent folder after it has been restricted to a group, the subfolder inherits the parent folder's restriction unless you explicitly change the subfolder's restriction. [*]If a parent folder's restriction is changed…

Mass Updates > Files > Ability to Mass Update the restrictions applied to folders and sub-folders is being tracked in Enhancement 219335.

You might find a similar integration on the SuiteApp.com site. Try searching "telephony" at http://www.netsuite.com/portal/suiteapp/main.shtml.

Try resetting the user's password by editing employee record > go to the Access tab > Enter new password and confirm > mark Require Password Change On Next Login > Save. If the user is currently locked out, do one of the following: 1. Wait for the x minutes lock out period to expire and then login with the new password set…

Is there another Administrator that can reset it for you?

Please vote for the Enhancement mentioned above and Product Management will review/prioritize this functionality. You can also submit a case with specific details and have it attached to receive future updates.

The fix to Defect 304159 was released on 2/5. Please contact Support to investigate your issue further.

Total Storage Size (MB) pertains to your data like transactions, contact information of your employees, customers, vendors, partners; sales records like estimates, opportunities, sales orders, sales invoices, purchase orders, etc. while File Cabinet Size (MB) pertains to the files or data you store in Documents > Files >…

I'll follow up internally but I think it ties into the Additional Authentication process requiring users to setup Security Questions. SuiteAnswers Answer Id: 28336 states that in order to avoid being locked out of your account, ask your administrator for a password reset after five attempts to answer the existing security…

This can be simplified by rewriting the formula as in: CASE WHEN {custentity_strat_house.id} IN (26,2,27,28) THEN 'other consulting' ELSE {custentity_strat_house} END

The administrator cannot unlock the user's access before 30 minutes; only NetSuite Support can do so.

This is being tracked by Defect 304159 for those who want to receive status updates. The fix is targeted for 2/5.

I'm not sure on the exact usage in your case but I do know that NetSuite allows users to upload files even after they have exceeded their allotted storage. Your Account Manager should be able to provide the total storage figure currently being used and a breakdown. I'm using 123mb of 10gb total storage but my cabinet used…

Hi Greg, The ability to increase the character limit on this field is being tracked in Enhancement 155895 - Increase the maximum number of characters that can be used in a class, department or location name. You can register your vote in SuiteIdeas or submit a Support case and reference this Enhancement Request.

In date fields, use the following keyboard shortcuts to change dates: [LIST] [*]Press Shift+T to enter tomorrow's date. [*]Press p to enter the end of the current period (if you use accounting periods). [*]Press l (lower case L) to enter the end of the previous period (if you use accounting periods). [*]Press t to enter…

Thanks JHardesty. We'll make the necessary changes.

I've looked at that. But Administrator isn't an option to compare with. You're right. The Administrator and Full Access roles are not listed on the Permissions Table. We are tracking the ability to compare Administrator and Full Access permissions on the "Show Role Differences" page in Enhancement Request 152582.

NetSuite provides a function you can use to quickly review the differences in permissions between roles. Go to Setup > Users/Roles > Show Role Differences.

Hi Paul, The Perform Search permission has two possible levels, View and Full. If you have View level for the Perform Search permission, you can run searches, and create and run saved searches, for record types to which you have access. If you have Full level for the Perform Search permission, you can run, export, and…

You could try deleting the records using inline editing. From a search or list, Ctrl-Click into an editable column of multiple records, (or Shift-Click to select an entire batch of records) and hit delete. Thanks,

Custom fields, custom records and files uploaded to your file cabinet all consume storage space. To view how much storage space you have, log in to the NetSuite Account Center, and click the Storage Info tab. Thanks,

This is possible now using a mass update. You can add, remove, or change the level of a permission for multiple custom roles at the same time, instead of editing each role. See the Help topic titled, 'Mass Updating a Permission on Custom Roles' for more information. Thanks,

Try the User Note as fulanku mentioned. It's available on most records and can be searched via a saved search. Thanks,