This is blush!t. I updated 2200+ duplicates yesterday and they are all back. Now I have to do it all again before sending another email. WTF happened at Easter?

Does anyone actually know how SSP works?

In terms of requirements for your programmer, this may be an elementary question but would it not be faster to scan one item and then enter a quantity?

As simple as 0 - 1 = -1, yes. I'm not sure if it can be turned off.

If you post a negative amount for an inventory item, you are decreasing, instead of increasing, that inventory item's SOH.

Yeah a negative $$ amount will work.

Dave That seems to make sense to me. Someone may offer a financial aspect as to why that may not work, but I can't see it!

No credit memos issued for the period that is negative? (And yes I can't believe we can't insert images either)

Sounds like an IE add-on corruption. Does this error occur when you use the "IE with no add-ons" program?

What scripts do you have running?

Is this behavior across multiple browsers or have you only tried it in the one you normally use?

Thanks for your reply I figured something like that would be the workaround. I'm amazed that this system doesn't have a send-monthly-statement automatically feature.

I played around some more... It's there - thanks Angela! That was really nice of you! What a stupid about-faced system though. WTF is the attachments tab for if it doesn't attach anything? And the other odd thing is when you create a new "email" on the messages tab it gives it a default subject line of "invoice xxxx" but…

no pop-up for me. This is what I see: https://docs.google.com/leaf?id=0B0alVLnTBcClYWExMTZjODQtZmFmNi00ZjBmLTk0MWQtZTg2ODZmMmNjMDU5&sort=name&layout=list&num=50

The Related Records tab shows payments. You could probably customise the form and have that info display elsewhere - I dunno - untried, but it is there.

You know what is easier... sending a file by email directly to the customer and bypassing NS altogether... but that's not how a good system should work, is it? Thanks everyone for your help and thank you to kheiss01 for whatever it was that you did.

We just had a similar issue with a web order coming through with a promocode discount applied. When we processed the cash sale, the promocode discount did not apply! The customer alerted us to that.

You could add a custom field to your purchase order sourced from another custom field on the supplier record.

And customers trying to place web orders get: System Maintenance Period Our Web site is temporarily unavailable while we perform routine system maintenance. We are working on the site to improve its appearance and functionality. We sincerely apologize for the inconvenience. Please visit us again later.

Ah yes, very good advice... Also, to work out which templates to actually edit, open a new purchase order and click customise. This will show you which pdf and html layouts are used for the purchase order. Then... follow the appropriate path from above. In a roundabout way I think we've answered your question! Good luck.

Is there something wrong with simply selecting "Save and Email" when performing the refund?

If you email in html: Setup>Customization>Transaction Form HTML Layouts If you email as PDF: Setup>Customization>Transaction Form PDF Layouts

Yes. Edit the sales order form and go to printing fields. Uncheck the shipping.

1 - Make sure that the sale number is set to print. Open a new sale and click "customise" - On the "Printing fields" tab make sure "Doc. No." is checked. 2 - You can create a custom field and attach it to the sale form and reference it in the pdf layout pretty easily. If you need any extra info I'd be happy to help. It has…

Perfect, I'm all set. Thank you very much. I have a professional looking receipt now. I'm very happy with it. Dave Feels better doesn't it. Some of the out of the box stuff looks so amateur.

you could always leave your original post and then post the answer - who knows, it may help someone!

We have our pricing setup in our templates to use the Base Price for the normal "MSRP" price and the online price is our discounted sale price. So, that was a great idea, but wouldn't work for us. Thanks for the suggestion Miguel! Vicki I still don't get why you don't use a different price level to show "MSRP" and then…

I think the price level comes from the customer not the form. May be some complex scripting...

No its not. It has changed since the upgrade. Are you saying that if a customer has a card on file with us that they cannot pay cash because of a MC/VISA rule? Yeah.... sure....

Surely its not just us.