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On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Comments
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Perfect, thank you!
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Thank you!!! This is it!
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Thank you for the quick follow-up. I seem to have jumped the gun. We were able to cancel the hung import (which took nearly an hour). The remaining imports had no hang-ups, and we were able to process the initial one without issue afterward. Do you think this could be a concurrency issue?
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Having this same issue just now. Is there a workaround? Nothing is showing in status.netsuite.com
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Users on my team began noticing sudden logouts this week. It is sporadic and not linked to specific users or roles.