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Tom Dalton · Owner · Silver Medal

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  • We tried this but ran into a brick wall. You probably have thousands of customers that default to the standard NS customer center role. They can't be mass-updated to a new custom role. So, you can customize the role, but without the ability to mass-change your existing customers to use the customized roll ...you are stuck.…
    in Simplifying the Customer Center for Retail Comment by Tom Dalton Aug 2, 2007 10:55PM
  • Gurumantra, your welcome. D.J. we deactivated the default column titled "Item" in the cart and turned on "Item Name/Code" and now (thanks to this enhancement in v2007) we will finally get to have both our part numbers and our item descriptions in our cart while also retaining proper webstore search result item titles. Just…
    in Proper use of the item naming fields (round two) Comment by Tom Dalton Aug 12, 2007 4:45PM
  • Thank you DJ. That answer took years to obtain, but better late than never. Someone once implied that I couldn't do it because of faulty NS implementation. Your reply cleared things up for me. Thanks again.
    in Proper use of the item naming fields (round two) Comment by Tom Dalton Aug 6, 2007 1:41AM
  • Hi Tom, I think you are scheduled to get Beta access on Monday 7/16. We already had Beta access about two weeks back. Then it stopped working. Then it said... Scheduled maintenance is currently being performed on the system. Your account will be available at 12:01 AM PDT. ..and that lasted for about a week and now it…
    in Beta 2007 access Comment by Tom Dalton Jul 12, 2007 1:11AM
  • How much did Channel advisor cost? If I remember ... it is quite expensive for their "set-up"? T
    in EBay and NetSuite??? Comment by Tom Dalton Jun 28, 2007 11:39PM
  • Will the pricing be the same? The NS solution is currently too expensive ...given the number of orders that we would get from an integrated eBay store. This is one of those features that I would love to use ...if it were included for free (like it is in CityMax and other low cost ecommerce sites), but I wouldn't pay NS…
    in EBay and NetSuite??? Comment by Tom Dalton Jun 30, 2007 1:06AM
  • We are encountering several sporadic problems with the one page checkout system as well...(1),(2),(3)... Again... Thanks for doing the beta testing for us. We look forward to using "One Page Checkout" once all of the issues have been ironed out.
    in One Page Checkout Comment by Tom Dalton Aug 14, 2012 6:15PM
  • We purchased a third domain slot and are using it for testing purposes... In this sense its a great place to just play and try and sort out these issues. Thanks for doing our testing for us. I know it sounds facetious to say that ..but I really do mean it. Thanks! We look forward to using "One Page Checkout" once all of…
    in One Page Checkout Comment by Tom Dalton Jul 12, 2012 2:32PM
  • Also, I finally got brave enough to install the one-page-checkout. It isn't terribly hard. Hurray for bundles. Please make many more of them. In fact, make a bundle for each of the missing ecom features (mentioned earlier) that are still relevant in 2012. I did have turn turn "off" the reference cart right after I…
    in One Page Checkout Comment by Tom Dalton Jun 26, 2012 2:05AM
  • Hi Tom, I would love to read your 40 eCommerce improvements list. Can u please email it to me to dterra@netsuite.com. Paypal works with the One Page checkout. Wait for the next Checkout release soon for full functionality. Same for Google Checkout. Dterra, The list was early in this thread (post 38). The list would most…
    in One Page Checkout Comment by Tom Dalton Jun 26, 2012 1:16AM
  • Diego, The Canada issue is also broke going the other way. USA zip + "Canada as country" = the same error. What about issue #3? Also, why are you a "Junior Member" and not "NS employee" in this UG? T
    in One Page Checkout Comment by Tom Dalton Jun 27, 2012 12:44AM
  • The same need for simplicity goes toward many ecom features. Looking back toward the very start of this 5-year old thread, I see the root of the problem. I gave a long list of about 40 needed ecom improvements. The NS answer was essentiality "those improvements aren't needed because they can be done with workarounds,…
    in One Page Checkout Comment by Tom Dalton Jun 25, 2012 6:04PM
  • It appears one needs serious programming skills to customize the cart. Way over my head. Bill, then it is over my head too. I thought NetSute didn't require an IT department to manage, but I'm afraid that it does. NS, more user friendly ecom enhancements please.
    in One Page Checkout Comment by Tom Dalton Jun 20, 2012 1:44PM
  • "technically it is possible". Hey, that might be a good NS tag line
    in One Page Checkout Comment by Tom Dalton Jun 29, 2012 2:23PM
  • I don't know that I'll have time to attend the Webinar. Will a video version of it be posed for online streaming after it is over? -Tom PS: I'm thinking it will becasue the support site says... Are the sessions recorded? Yes, all our training webinars are recorded and posted as soon as possible to SuiteAnswers, which can…
    in One Page Checkout Comment by Tom Dalton Jun 19, 2012 2:02PM
  • How does one test if they don't have a sandbox account. Last time I checked, sandbox accounts were NOT free. I still can't believe that NS charges extra for an area to test customizations. I liked the way that yahoo store let you customize to your hearts content AND preview the results without changing your live web-store.…
    in One Page Checkout Comment by Tom Dalton May 4, 2012 5:31PM
  • We just want a canned one page check-out that works. I don't need the high end customization and we don't want to hire a guru to use each new NS feature. We just want to click "use one page checkout = true" and be done with it.
    in One Page Checkout Comment by Tom Dalton Jun 22, 2012 5:03PM
  • They posted instructions at.... https://system.netsuite.com/help/helpcenter/en_US/PDF/RefCheckoutGuide.pdf
    in One Page Checkout Comment by Tom Dalton May 4, 2012 1:28PM
  • It is there and you have access to it. See my previous post for how to access it. They said..."we had some last minute glitches in repository, so we moved it to production account" Now, i want someone else (braver (and more naive) than me) to install it first and let me know how it goes. -Tom
    in One Page Checkout Comment by Tom Dalton May 4, 2012 1:22PM
  • Well, has anyone tried it yet? If so, how did it go? T
    in One Page Checkout Comment by Tom Dalton May 7, 2012 12:09PM
  • Apparently beta testing didn't "go well".
    in One Page Checkout Comment by Tom Dalton May 1, 2012 12:06AM
  • I thought NS had the "Test Website Content" feature where you could create a new domain to deploy stuff to. I'd be interested in knowing where that is and if it requires the multi-domain add-on. I checked with my account rep and he said that a Sandbox account is what is needed. I then got the price for a Sandbox account…
    in One Page Checkout Comment by Tom Dalton May 4, 2012 5:56PM
  • cricket noise, cricket noise
    in One Page Checkout Comment by Tom Dalton Apr 25, 2012 6:58PM
  • I've heard "End of April" if beta testing goes well.
    in One Page Checkout Comment by Tom Dalton Apr 10, 2012 12:39PM
  • We will be offering one click publish to Google Base, Shopping.com and Shopzilla by end of month via our new product "SuiteFeeds". Oh, that is great news!!! I commend you NetSuite. Oh wait. I thought that post was from NS and they were beefing up their core Ecommerce functionality to match all of the other Ecarts. It is a…
    in One Page Checkout Comment by Tom Dalton Apr 21, 2009 4:29PM
  • Another good tip Rob, I checked and they don't offer a https image at Shopping.com or at the bbb. It is displayed as part of our sidebar navigation in our site's theme. Is there a way to display that shield in the sidebar of our site and not have it display during webstore checkout? Tom
    in One Page Checkout Comment by Tom Dalton Mar 28, 2009 9:06PM
  • Setup->Customization->install bundle-> Then filter by: Location= Production Account Account ID = 3519604 Keyword= Reference They said "Let me know if you run into issues. We are working on updating the doc..."
    in One Page Checkout Comment by Tom Dalton May 4, 2012 12:42PM
  • I'm told that it will be available tomorrow.
    in One Page Checkout Comment by Tom Dalton May 2, 2012 5:24PM
  • Yes. I'm aware of the things possible with customizations, but I think that too often NS bails on a feature as soon as some expensive and/or time consuming workaround involving Java programmers an/or 3rd part development services becomes available. They've been extremely slow to add auto-google-sitemaps because a NON-auto…
    in One Page Checkout Comment by Tom Dalton Mar 31, 2009 7:10PM
  • Never mind, I found HTTPS versions of the bbb and Shopping.com graphics. Thanks again, -Tom
    in One Page Checkout Comment by Tom Dalton Mar 29, 2009 3:57PM