Google Chrome is now available for mac users (in beta form). Are any mac users encountering any issues using it with NetSuite? -T

What I am wondering is if QA has the ability to test these kind of features- do they have access to a gateway for CC processing? are they able to really test the system completely in regards to integrated shipping, credit card processing, Online bill pay, bank statement uploads, etc? I've also wondered if they aren't too…

Evan, With all due respect, I'm not inclined to Beta test for NetSuite. We haven't done radical changes to our account. Any changes to any forms were minor (like exposing a field here and there). We haven't written any SuiteScripts. So, because our account is basically "stock" ...our system should just continue to work…

We have the same problem today. I wish I could specify a preference in NS that would set us as the last group to take part in these "upgrades". Tom

Thanks for that Evan, but I often wonder if there is another "first group". Is there a first group that goes before your first paying customers? If so, how do they always seem to miss so many obvious issues? By obvious issue, I mean any issue that stops a basic business event from being possible. We found 3 issues in the…

Yes, if it was a rock solid product and I didn't do much customization. An example would be "quickbooks". Would I install a new version of quickbooks without "testing it"? Yes. My job isn't to test their software. My job is to use it and part of using it is keeping the latest version installed. It all comes down to the…

We can't fulfill non-inventory sales orders. We click the fulfill button and it brings up a fulfillment record without any of the items from the SO. So, what is the workaround?? -Tom

1. No Shipping estimator in our shopping cart Case #700620 - Defect 140905 2. Error when saving any edited matrix child item (replicated by NS rep on their test account) Case #714549 3. Problems pasting text into rich text editor (on mac). Text occasionally disappears when saving or clicking off of the place where it was…

I want to use the automated email feature more, but I need some more marketing projects. Can someone with marketing experience please post a list of about a dozen useful automated email marketing messages? EG: 1. Welcome to acme widgets: one day after registering as a lead 2. We want your business back: one year after no…

No idea, but it is good to know that we aren't the only ones still affected by this bug. Let NetSuite know that your account is also still broken. T

So, I guess that means that our store is the only one effected. -Tom

Our shipping estimator is still broken. It isn't showing up at all. Does anyone else have a shipping estimator in their cart? We also just had a customer call and say that UPS ground wasn't available when he checked out. Only "UPS 2nd day" and "UPS next day" where available. I wasnt' able to reproduce the error from my…

NS, do you know when the second fix for defect 140905 will be issued? -Tom

Our Shipping estimator is still missing from our site (a week after the "fix" was released). NetSuite, is Friday's service upgrade going to fix this issue? T

I got the email saying that a fix had been released, but we still don't have a "shipping estimator" in our cart. The preference is set to show the "estimator" in the web-store. -Tom

Amit, Thanks for responding. I'm not sure what you want to know. We use NetSuite's UPS integration to fulfill orders. During the process of fulfilling an order, we create "packages" in the fulfillment record. Now that I think about it, this would only be usefull for single item fulfillments. I was thinking about a button…

WOW. That was easy. Could you see if they could make a similar "sample bundle" that would add an "update weight" check-box to the fulfillment>packages window? Then our packer could easily update an incorrect item weight based on the current package that they are shipping? -Thanks, Tom

Ah, I see. I was looking for webstore features. I'm waiting for auto-Google sitemaps and a number of webstore improvements. I was also looking for some fixes for the 134 open cases that I have. Oh well. T

I looked, but didn't see any of the features that I was looking for. What features are you excited about? -Tom

Chris Corcoran, That script would be very useful. Too bad it isn't standard NS functionality. I guess I will need to learn how to install SuiteScripts. Did you get the script at the "SuiteSource" area in the NS customer center? I looked in there and didn't see it. Can you tell me the name of the script? I haven't installed…

I want to ensure we are not missing anything as we wrap up the book. As you know, the book is targeted at new users and many of you, clearly NOT new users, are excited and interested in its release. What do you expect to get out of the NetSuite for Dummies manual that you are not able to get today through the Help Center…

The book will not address advanced concepts, provide reference material, or in any way replace Support. About all I use NS support for is a place to report broken NS features ...not as a way to gain knowledge about NS ...so ...in our case the book definitely wouldn't replace NS support. T

We also have to recalculate shipping when we change the tax item. I guess tax weighs something and so NS needs to recalculate shipping when we change the tax item for any SO. T

Also from the Sneak Peek docs... Version 2007.0 also introduces several new Add-On Modules, bringing the complete set to those outlined below: - Shipping – for NetSuite Small Business, included in NetSuite - Issue Management – for NetSuite CRM+ and NetSuite - Incentive Management – for NetSuite CRM+ and NetSuite - Site…

Mini, In the "netSuite Support Center" under the "Fixes & Features" tab, it says... Some guidelines for timeframes of certain release targets are as follows: * Next Major - Fall 2005 * Future Major - 2006 It may be time to update that page. -Tom

We can't log into NS. We get "An unexpected error has occurred. Technical Support has been alerted to this problem.". -Tom

To get to those obsolete instructions, I clicked on "HELP" up by the global search area. I searched for "Payment Methods". Also, I go to "Lists> Accounting> Other Lists" and I still don't see the ones that I am looking for (some specialized credit card Payment Methods that we had set up a long time ago). T

Bingo. So, is that not the right area to get instructions or does that area just need updating?

Agreed, this week has been a little rough. But the problem of the disabled handling charge field actually has been around for a while... See https://usergroup.netsuite.com/users/showthread.php?t=297 for example. -Stephan Yes, Stephan ...but what about the other problem of the disappearing "handling tables"? -T

Now today on any orders entered internally (using UPS ground) it greys out the handling charge (taking away our ability to remove the handling charge). bugs followed by more bugs. This week has been crazy in NS.