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Tom Dalton · Owner · Silver Medal

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  • If we do have the "Advanced Web Reports module", how would we get to the report? T
  • We work with items quite frequently and we use multiple vendors. I have found that the item loads quickly (except for the preferred vendor) and then it hangs for about a minute while it pulls up the vendors and the vendor pricing. When you are manually changing something on 50 or 100 items, you really become aware of what…
  • Can a NetSuite employee tell me if this feature is somewhere in v11 or if it got scheduled for a later release? T
  • We have a problem where NS wants to add Illinois State sales tax to out of state orders. It doesn't do this when we get a order entered through the web store. It only does do it when we create a order in the NS application by clicking on the "New SO" button above any customer's record. T
  • Yet another weird observation with these problems connected with both sales tax and shipping. sales orders generated from "transactions -> Sales -> enter sales orders" are behaving differently that orders generated from clicking "New Sales Order" while at a customer's record. One auto charges tax where it shouldn't and one…
  • I tested and found something even weirder when I did a test order. I did a test order with a out of state customer (like a customer would...using the web store/shopping cart). It showed NO TAX in the cart for the out of state order (as it should). Then when I finished the order and switched to the NS back end and found the…
  • > But once "Edit" is clicked, the tax magically appears. Heather, Have you also noticed that AFTER you remove the tax that "magically appears" it then forces for you to recalculate shipping? Have you also noticed that the amount of shipping it calculates is different than what was on your customer's online order and what…
  • I get these NS problems described to me from others and I post in this group to get some help. I encounter the NS problem for myself (at a later time) and I see some details that weren't given to me correctly. I wish I could edit my original posts with the updated information.... but this form doesn't allow for that.…
  • > The end result was the suggestion that I change my setting of > Default Tax Code. It is currently blank (always has been). If you have the same problems we do (and it sounds like you do), then the problem is NOT your settings. We do test orders through our web store and we do them both IN STATE and OUT OF STATE and they…
  • Erik, we would like to export all customers and set tax status based on State (in a Excel Spreadsheet) and then save as CSV and do a customer import. Have you seen a good "step by step" description of how to export and then import customers in NS? We have customers with balances and I don't want to do anything without…
  • I was wrong. The "fulfill button isn't missing". It is just the links to related records that is missing. T
  • We have been OK with the speeds of v11. I wonder how much of it is based on the computer's configuration or it's particular OS. T
  • We found a way to fulfill the SO with out a "fulfill button" on the SO. We go to the customer and click on transitions and fulfill open sales order. The new problem is that we have ANONYMOUS CUSTOMER and the orders came in BEFORE v11 and if we click customer it does us no good on those orders, so we don't know how to…
  • I have a thread about this problem in the OLD NS user's group. The froogle and other shopping feed problem isn't just the v11 beta... it is also in the current version of NS. The domain switching problem isn't just in the product feeds; it is OTHER places as well. Our site is constantly switching OFF our domain and into…
  • We also have this one. Thanks for the update.
  • When placing any order on either the reference, this error appears immediately: https://checkout.OURdomain.com/Checkout205/services/live-order.ss&t=1550853714899?c=XXXXXX&n=1404 (Not Found) Where XXXXXX is our NetSuite account number. Something was changed in v2019.1 and it is now adding the &t=15508.... in front of the…
  • BrettKnights, a NS developer, created a free bundle to fix this NetSuite shortcoming. I can't thank him enough. So, install his bundle by searching bundles for the word "Shadow" and you'll find one called "Shadow Item Template". After the bundle is installed you'll have a new item field called "Item Template Shadow" and it…
  • > Anyways, we might just wait for the new release and see if this issue is fixed. When is that new release due out? We still can't use it.
  • Here is more of the emailed error messages.. Script: SuiteSocial Yammer Integration Type: Suitelet Function: integrateYammerPosts Error: SSS_MISSING_REQD_ARGUMENT id Stack Trace: integrateYammerPosts(newsfeed_integration.js:252)
  • I submitted Case #1645752. From support: The investigation so far is showing that the error you're seeing is thrown by a script from the "SuiteSocial Yammer Integration" bundle. At a certain point in Suitelet execution it's missing a parameter. I was hoping to get more information about how the error occurs or how to…
  • This might pertain to the bundle: Product Merchandising The new product merchandising feature, introduced in Version 2013 Release 1, allows you to display merchandising zones on your e-commerce site. A merchandising zone is an interactive element that displays dynamic groups of items based on search rules you define using…
  • Is a script still the only solution? -T
  • Enhancement #146229 - Ability to Search items by the Item Drilldown Template field. Has anyone found a work-around? -Tom
  • I found a work-around. I did a "site specific" search in google filtered to only search within our domain. The I search for a phrase that is only used in this particular template. That may not work for everyone because you may not have any text that is specific to just one template. In our case, we could search for…
  • I guess I should have searched the UG first. I found these two related threads.... https://usergroup.netsuite.com/users/showthread.php?t=6635 https://usergroup.netsuite.com/users/showthread.php?t=13048 There seems to be some interest in this search. In our case we need to find all items that used one particular template so…
  • Blue, that is a great thread and it highlights a big issue in NS. As for the Fulfillment Memo field, NS said that the Fulfillment Memo field is broken. They said that the Fulfillment memo is the same field as the memo field in Sales order (and should have the same field ID), but because of a NS bug one doesn't populate…
  • Originally Posted by JMUnderwood For those NS Users who have only an occasional need to customize a report, search, or form, it can be extremely frustrating to the point that, after having wasted hours, the user just gives up. My bookkeeper always says, "I can't figure out those NS reports, ..the interface is soooo weird…
  • Can anyone point me to a list that correlates field names across all NetSuite functions? I'm referring to identifying the field name that has the same content, but is named something different in different functions/record types. Take for example Customer Name: *Customer Form (Displayed): Customer ID *Customer Form…
  • The standard log-in that comes with any NS web store takes user to a different "customer center" that the v2009.1 custom hosted log-in described earlier in this thread. Customers that log-in to your "Customer center" through the normal customer log-in will get to YOUR store's customer center and it is impossible for them…
  • I tried using this feature today and found it to be worhtless: I have registered as a customer at OUR netsuite webstore (for when I test the user experience at our web store). I have ALSO registered (as a customer) at several other netsuite hosted webstores (like wine box warehouse). I followed the steps and added the form…