It's ultimately your call, but if this is a big problem, you can try unchecking the "Do not save encrypted pages to disk" option in Internet Explorer. We use mac, so IE isn't an option. Is there a work-around for Firefox or Safari?

Yes, but not designed for "Tiger" and very outdated and Discontinued by Microsoft years ago... On June 13, 2003, Microsoft announced that it was ceasing further development of Internet Explorer for Mac.... Microsoft recommends "that Macintosh users migrate to more recent web browsing technologies such as Apple's Safari."

New features, defect fixes or simpler design. That is a bit like asking someone if they want to be deprived of oxygen or water or food. In our business, I can think of crucial needs on all three fronts. one exampe of each... 1. Needed Features (less exposure = less sales) need feature = descriptive URLs for images to get…

I personally like the rich text editor in this user group much better than the one that was added to NS. A company (named Ephox) uses NetSuite to run their business AND makes a rich text editor. see Andrew's post at... https://usergroup.netsuite.com/users/showthread.php?t=2897 T

That stinks. I also eagerly anticipated this feature and now have issues with it not always accepting pasted text (that is formatted). It appears to accept it and then upon saving it makes the field blank. There are a bunch of rich text editor plugins for web applications. I don't know if NS made theirs or used an…

I found another improvement that is needed with the "copy SO" feature. It needs to offer to update all item's prices to the current prices OR ELSE give us a button on the copied SO that asks us if we want to update to current prices. We get customers that want to re-order the same items from a two year old SO and they are…

1. Go to any item in NetSuite (in edit mode and in firefox on a mac). 2. Go to the "store" tab in the item. Make sure the detailed description is COMPLETELY empty. It should say "Type text and format it using the toolbar" in light gray. If it doesn't say that, then switch to source mode and delete any text. Switch back to…

Is anyone else having trouble pasting text into the "formated text" box for any item's "detailed description" or "Store Description"? I have tested on Safari and FireFox and on three different macs at two different locations. None of them will take pasted formatted text. It disappears when you click "save". T

OK. This may not be a NS issue. After 20 minutes, we got the new web store category to load. The link to the new category was showing up on the Web Store, but clicking on the link gave us the "page not found" and then we were automatically redirected to our webstore's home page. I tried clearing our browser's cache.…

After submitting the new page, try wearing a rubber glove on your head and run 3 circles around your office building while repeatedly shouting "hallelujia" (for larger buildings, one lap may suffice). Duhh. That's the first thing I tried. I find that whatever browser I run NS in, I ALWAYS have problems with finding new…

https://www.google.com/webmasters/tools/ says.. Total URLs in Sitemap 1792 Indexed URLs in Sitemap 8 We just uploaded a new sitemap last week. We also got the "too many redirects" error from Google. We make our sitemap using coffee-cup's crawling/indexing software. Help Since converting our web store to NetSuite over a…

NS, ANY WORD ON THIS ISSUE? -Tom

Can anyone say if they are NOT having this "too many redirects" issue with Google? -Thanks, Tom

Well, the "too many redirects" error message was removed from Google, but the extremely low number of indexed URLs remains.

It appears to be fixed now. -Tom

From https://www.google.com/webmasters/tools/

The server was offline for 116 minutes starting at 5:22 AM Pacific time. Less than 1% of our users were affected. This downtime event was counted as downtime against our uptime Service Level Agreement What good is the "uptime Service Level Agreement"? We had a 20 hour outage (WAY over the 99.5%/month service uptime…

Well, we have the big irritations which are the ones that cost us sales (like missing SEO features that are free on much cheaper e-commerce sites) and issues that cost us major losses in efficiency (like broken bin-management that we avoided on the advise of others). Then we have the irritations that simply make us waste…

We are also 100% mac. You may also want to see... https://usergroup.netsuite.com/users/showthread.php?t=2897

Maria, When entering a NS support case I still get an error that says... Quote: Invalid contact reference key 752817 for company 752816.

We are getting the "Time Out" errors like CRAZY. I tried to file a case online, but got an error when saving the case. My case said... Please provide detailed steps to reproduce the problem: 1. Edit an "info item" in netsuite 2. *note: The info item has an iframe that has a link to a NS form 3. click save after editing…

I figured it out. The https://forms.netsuite.com/app/site/... URL that was put into the iFrame (in the info item description field) was causing the problem. I replaced it with a http://www.ourdomain/app/site/... version of the URL and the problem went away. T

Is there maybe a number or comma or some other small thing in a price column other than the first one? Checked. Thanks, but wasn't the problem. If you are using Quantity Pricing and Price levels, make sure to enter a price across all quantity pricing in each level. Checked. Thanks, but wasn't the problem. -Tom

Evan, I notice that the checkout URLs are now all https://checkout.netsuite.com/s.nl/.... and not our domain (since v2007.1). Is that planned or did a preference get reset with the update? -Tom

Unfortunately I deleted the items that wouldn't work (in this case) and started over. My past experience (with this particular bug) has shown me that NS support will spend hours on the phone with me only to say "we will have an engineer work on it" ....then it falls into a endless black hole. I needed the items to work…

For this issue or for the past times that this has happened to us? -Tom

I found another one that tops the redundancy described in this first post in this thread!! Maybe someone can tell me if this also happens in their NS account. The requirements to find this NS MISTAKE are very specific. Going to this record using other paths will not lead to the same bug. Go to a customer record. The…

No problem YongYi. Thats what beta testers do. I'll assume that they entered the 2nd one as well? Tom

HRWG, You also misread my post. Your response does not apply. I never said ANYTHING about canceling or closing an order. If you don't use matrix item options, then you may not know what window I am talking about. -Tom PS: NetSuite, I would like to know your response.

Of topic, but... What CAN we put into the "Value" column that is in the "Mass Update Fields" tab when defining a general mass update for items? I want to make one field = another using mass update. So, I want to copy the contents of "Display Name" into "Store Title". What do i put into the "Value" column next to "Store…