thomasr79, Add your name to the issue so they hurry and fix this. We have had this problem for about three weeks and we have real inventory control problems as a result. T

Evan, Any ETA on a fix? This broken feature is really causing us problems. I'm hoping you are running some updates this weekend. -Tom

> If, however, the available plus on order is greater than the > preferred stock level, it will not show up on the "Order Items" > page. If you make sure to set your preferred stock level above > your reorder point for all items, you will not have this problem. > We are working on a fix for this since the reminder and the…

We also have this problem!! I found that the problem exists if you create a SO off of the "new SO link" at the top of any customer record, but we don't get the problem if we go "transactions -> sales -> enter sales order" and enter the items and then add the customer right before calculating shipping. NS can be so flakey…

Are you using IE on a PC? T

Thanks Evan. Our ISP is at http://www.insightbb.com I think it will be easier for you to fix the problem that keeps NS out of their primary DNS servers that it will be for me to get them to fix or change anything. T

So you host your own DNS. Maybe you should put the NetSuite domain on a "professional DNS" (like the DNS servers at GoDaddy or Networksolutions.com). I'm not saying that you can't do it, but that is the core business of those companies. The problem at insight broad band still exists and hundereds of thousands of people in…

Yea, I also talked with them about this and it sounds like they will add NetSuite's IP to their domain database. I am still curious why my other web sites (Parked on Godaddy's DNS servers) could be found on Insight's new DNS servers and NetSuite was one of the few that weren't in their new DNS servers. Could it be…

case number 442358

Our dashboard reminders are still telling us to order way more items then we need to order. It is telling me to order 28 items and when i look at the list only one item really needs to be ordered. Any ETA on a fix? -T

Case # 437192 , but it isn't written correctly. It doesn't say that the problem exists for BOTH "X Sales Orders to Ship" and for "X Sales Orders to Pack". The work-around also won't work for us. In our case, a 3rd party fulfillment company is set up with a role that is "location specific". We usually open the SO and mark a…

They are the only cable broad band supplier in our area. The only alternative is Verizon DSL and they have their own set of problems. I wasn't worried about ME connecting to NS through this crappy but VERY large ISP because I figured out how I can get around their current DNS problem. I was worried about the OTHERs. I was…

I think this problem has something to do with the NEW "Reorder Point Auto-Calculate" and "Preferred Stock Level Auto-Calculate" features. The feature seems to be recommending purchases for a random number of our products that are inventory items and are marked "drop ship". hhhhhmmmm ....why would it want me to order items…

The problem WAS with Verizon. They wouldn't say how they fixed it, but it started working while I was on tech support with them. She said that she suspected it was with the "secure server" that was the culprit. T

Evan, Do you have a updated release date for this business crippling bug? T

Thanks for keeping us informed Evan! Nobody else posted in this thread. I am still curious how we could have a problem as major as this and nobody else seems to have it. Are we being too tough on our NetSuite ...and breaking it -or- is it just luck of the draw? t

Our dashboard reminders are still telling us to order way more items then we need to order. It is telling me to order 28 items and when i look at the list only one item really needs to be ordered. -T

OK, I called NS and half way fixed the problem ...but now we have a new problem. It showed 27 items to order. We found that most of them showed a need to order just 1 unit. A real inventory item would never be for ONE unit (when replenishing inventory). They would be for hundreds of units if they were "real" inventory…

The problem is not role specific because I have tried it 3 or 4 roles (including the fulfillment company's role -Warehouse Manager). They usually click on the reminders. These are the standard unaltered NS reminders. Theirs is set to show reminders for items that need shipped and items that need packed. They both show a…

Clicking on "X Sales Orders to Ship" also cause a error. Our fulfillment company still wants to know how they are supposed to do their job. Any ideas? T

"X Sales Orders to Pack" reminder still causing a error. Searches cause errors. Our fulfillment company wants to know how they are supposed to do their job. Any ideas? T

I'm glad your working on the problems that came with your v11 release, but it is not fixed until I can use it. That's like me telling the IRS "I paid my income tax and I will send the payment out next Friday". T

In addition to the mysterious "1 Sales order to fulfill", we now we also have one that prompts "1 sales order to pack" we get "An unexpected error has occurred" when we click on it. T

I tried what you suggested without success. I pulled down the "filter by" menu to "Ignore Item Availability" and nothing changed. I wasn't sure if was updating so I tried reselecting the posting period and other things to make it update. Nothing seemed to make it show the one record that the dashboard reminder was talking…

After some tests, I have found that it is only SERVICE items on a SO that I can't edit the price of. I can edit the price of inventory items or any items for sale, but I can't edit services for sale. -Tom

Evan, I just tried to adjust the price of a service item (on an estimate) and it wouldn't take it. It resets it to the base cost as soon as I click on "add". I also tested in SO and it seem to not work there either. I may be wrong, but I thought that this problem had been fixed. T

Are we really NetSuite's only customer that can't edit the price of any service items for sale (by choosing "custom price level" in a sales order's line item)? Has anyone else tested this? We have the need to do this and it is crippling us right now. Any ETA on a fix? T

go to... https://oldusergroup.netsuite.com/

Why can't we edit our posts in this group? Why do we have to name our replys to a post in this group. What doesn't it auto-name it something like "RE: original post"? Tom

We didn't have any of the issues on Monday and we use Verisign/Payflow Pro. -T