Believe me though - Item design is not one of my passions - I will pass on that one Ferrago Ray, it is not "Ferrago". It is "Farrago" which I came up with for this group because at the time ...I thought that "Farrago" was fairly synonymous with "NetSuite" (in my opinion) ...look it up. So, looks like I stumped you by…

Our closest item naming arrangement for meeting our naming goals (as described in the above post) is as follows: First, set these two settings. 1. Home > set preferences > general ... check "Quick Search Uses Keywords " 2. Set Up > Company > general preferences ... check "Show Display Name with Item Codes" Using the…

Ray, Is the above sample correct?

Sweet. Now, if I can get an example of a matrix item. What I am trying to show is that there is no good answer or if there is ...we haven't found it after devoting MANY hours to the quest to name our items. It wouldn't be a complicated issue if we didn't use both Matrix items and non-matrix items. Ray, these are NOT…

Whats important here - if you are only talking about a store - then your correct. the fields are self-explanatory. Bingo. I am only talking about web store with the one exception being searchability when adding items to the a SO. Those are the ONLY TWO things I care about with the item naming scheme. So, are the fields…

Ray, I don't understand your answer. The criteria are simple. No commissions. No UPC codes. Nothing fancy. No assemblies as these are non-inventory items that will be drop shipped. I laid out ALL of the criteria that is needed to answer my question. You say "highly depends on web site searching". Yes, and so my criteria…

Awesome Andrew! Just what I was looking for. Now, do you use matrix items? if so, how do you name them? I have found that using the same scheme in BOTH matrix and NON-Matrix will cause problems (inconsistent behavior between the two). -Tom

Maybe someone from NetSuite can answer this simple question. Then I can switch some of our items over to the "official" naming scheme and see if we still have the same problems with item searches ... item searches in both the WEB STORE and item searches when adding an item to a SO (in the NetSuite back end). For our needs,…

Hi Tom, I don't think there is an actual guide for this, but there is a lot of info in help. Yea, I noticed that ...but it's not cohesive. It is a bunch of "micro instructions" of one specific function and then another. I want the broader picture. I want diagrams and instructions showing the typical work-flow ....how all…

Clearly, the shipping doc could use additional help in the form of a process workflow chart that culls the appropriate discrete tasks (micro instructions, as you called them) into a workflow for setting up and using shipping. We are working on moving the help into a more process and task-oriented format - if you look at…

WHERE is the NS User Guides that covers UPS label integration and other SO fulfillment topics? I go to... https://system.netsuite.com/app/help/helpcenter.nl?topic=help&whence= I open every "user guide" looking for the comprehensive NS shipping guide. I found no User Guide for shipping sales orders and UPS integration…

Ditto. Put me on the list for receiving manuals without having the expense of traveling across the county to attend a workshop. I would love to attend a workshop if it was offered in my area (The middle of nowhere, IL). NetSuite, please stop looking for things "not" to include when users subscribe to your system. As JFK…

Are they same as the PDF guides that we can download and print? T

Ray's survey got 52 and we got 29. I mentioned our poll early in this thread. I do this because so many written opinions in this group have an odd tendency to disappear forever (like the recent thread with "$.50" in the title). "opinion threads" that seem to follow the rules of conduct get yanked by someone for some…

We got 29 responses to our NS user opinion poll. I posted the results on my NS blog at... http://netsuite.wordpress.com/

Netsuite as a product: 6 out of 10 (10 out of 10 as a concept) Netsuite customer relations: 4 out of 10 Netsuite support: 2 out of 10 Overall cost benefit: 3 Fit for your business: (n/a) this question is contingent on the above questions Are you as a company maximizing the potential of Netsuite: 3 NS is 10 miles wide and…

I can't use anything posted in this group. You would have to email it to me and not post it in here. Sorry, but that is the policy of the NS user's forum. T

Ray, it would be nice if your survey would also ask about "ease of use"/interface for several areas and also ask about performance and reliability and ducumantation. T

hey Tom, Why not create a survey, in something like survey monkey and place a link to that survey in here, that way users will be taken out of the forum to post question results, which you can then post on your blog? ....Also it will give you a nice chart of results, rather than needing to drill through a thread like this.…

Sorry, Tom, I am not comfortable with e-mailing anything I am not posting here. Perhaps it is my own sense of integrity, but I think NS should have full view of what I have to say, both good and bad. The email request was not my idea + NS will be able to have "full view" of your post regardless if it is in a blog or in…

Actually, it is Windows 8.1 with Internet Explorer 11 that is the incompatible combo. That combo won't work with either of our barcode scanners. I've tried scanning into the NetSuite search box and into the Google Search box. It drops digits. The same scanners work fine scanning into excel or any other program other than a…

Bar Code Scanner + windows 8 + Internet Explorer + NetSuite = incompatibility We're stuck with Internet Explore because we use Ozlink and it only works with IE. We'er stuck with NetSuite for obvious reasons. Anyhow, I've tried two different scanners and we have the same issue. They won't scan into the search box in…

It would be cool if they could also allow some companies (if the performance need ever arises) to run on a local dedicated server on the company's LAN. I know that would pose the risk of somebody hacking NS and making a stand-alone version that they can use for free...BUT if NS makes it require a monthly update (downloaded…

Do you have pick, pack, ship enabled ?. because I think you implied that you did (you mentioned packed). Which raises the question - how did you bill in advanced of fulfillment - I think the system stops you from doing that We do have pick/pack/ship, but we call it pick/"pack or fax PO"/ship. When we fulfill from a…

You asked 3 different people and you will get 3 answers. Because there are 3 answers and it depends on a. the understanding of your posting and b. more importantly, the interpretation of. My point was that I shouldn't have to ask because the system would help me through the transaction or make it easy enough to figure out.…

It looks like NS isn't even in agreement on how to edit this order. This highlights the convoluted nature of NS and reinforces the need for a order-adjustment-wizard to simplify these transactions. Malin's answer is in the post above. A NS support person emailed me this as the preferred method... The Cash Sale Refund is…

> When you create the refund, it's assumed the items that were billed > are being returned to you, i.e. creating inventory on hand. It has no > context of the separate item fulfillment. Yea, but the fulfillment was changed from 50 down to 20. Forget about the refund or the SO (which has been closed). I would think that NS…

Thanks Ray, Is a RMA the recommend procedure for such order adjustments? Another person here does it differently than you or I do it and maybe we should switch to their method. They refund the entire 1st order and then close it and all associated records. They then make a copy of the 1st order and adjust it to the way the…

We use fax-a-way to send and efax to receive. efax DOES give us a local fax number (which is why we use them to receive) and fax-a-way works better for sending from NetSuite. Is your alternative to fax through a phone line using a "stand alone fax machine" or from a "fax modem"? An extra dedicated phone line for faxing…

I have learned more else about these changes? Old way... http://www.ups.com/content/us/en/resources/prepare/oversize.html New Way... http://www.ups.com/content/us/en/resources/prepare/dimweight2007.html I wonder if NS will eventually need to add an area for each item's dimensions to accommodate these changes. T