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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Comments
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@Michelle Jabanes-Oracle Hi Michelle. Thank you for reaching out. It is a production account. I was able to sign in for three months before this. Single sign-on is enabled.
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I tried that and it did not seem to resolve the issue.
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These are the error messages