You are doing the right thing. List>website>category And under item sub tab where all your item is listed, you should be able to organize them as you wish.

We noticed this same issue on the "Reorder Items" page in the Customer Center. I believe the price that is being listed is an AVERAGE price your customer has paid for that item either over the past year or more likely is an average since the customer was entered into Netsuite. If you have volume based pricing your customer…

Hello Jullian, Can you please clairify this concern a bit. Are you saying that you have an end user that has two customer records created in your account with the same email login and passowrd? Or Are you saying that an end user has access to your customer cetner as well as another client of NetSuite's customer center…

Thank you very much for your help.

Hi Julian, Just make sure we are on the same page here. Customer Record (Company) 001 is created. Customer Record (Company) 002 is created. Contact Record (End User/Client) Joe Curious is created. Joe Curious has an email address "jcurious@test.com. Joe Curious contact record is linked to both Company 001 and Company 002…

Whatever happened to adding audience tab to the shipping items. So Free shipping can be offered to existing customers with free shipping contract only! We keep getting Free shipping orders from Google shopping because all of the shipping items we have created is exposed. Shipping, sale tax, ecommerce, and most importantly…

Currently there's an enhancement request for restricting shipping items on a per-item basis, which is what it sounds like you want to do. That enhancement request is #132461. Please contact support to create a case and get it attached to the enhancement request. The more cases an enhancement has, the sooner it will be…

Thanks Tom

That is a great point. Thanks

You have to first have Advanced Website Module, and then you would have to get someone to design the layout for you. Great. I have both. Regards;

Can one tell me how I can get this functionality? I love to have my subcategories pop up when I move the mouse over them.

I posted a script on another thread that allows customers to be automatically assigned a non-base price level when they register. Can your script be used to do the followings? We sent flyer to leads to encourage them to go on line and order on the web. I would like to give them a code which when used, a specific price…

I realize that there are all sorts of threads out there complaining about the customer center already but... I have two questions. 1. Our site is centered on the page. When someone goes to My Account > Transactions the page gets aligned left and the transaction list has a width of100%. Navigating to My Account > Edit Your…

According to the case details, the issue has to do with corrupted tax groups (no tax items in the tax groups). I recommend that you re-import your tax tables: it will update your existing tax codes/groups and fix the issue. Thanks, I do not use tax group. Are you saying that every state is a tax group by default? for…

We know about this. We are looking at this with utmost priority. Thanks, -e Even; Our customers were getting an error message when used the slaes order interface in customer center to place orders. They were able to send one order without the error message but they could not send any other order. I logged in as them and…

We know about this. We are looking at this with utmost priority. Thanks, -e Our customers were getting an error message when used the slaes order interface in customer center to place orders. They were able to send one order without the error message but they could not send any other order. I logged in as them and tried…

This should be a standard feature. Our cart has this feature as our webmaster created custom code for us. Check out our shopping cart at www.babylegs.net. It would also be nice to have the quantities remain even if customers are browsing through multiple pages in the store. Thanks for the feedback. Can you do this in your…

Julian, please file a case for this issue and post the case number here. The support staff asked for screen shots for this problem on 9/5/2007 and I sent it to him. I have not heard anything back. This is a serious issue and NetSuite should resolve it quickly. I want to know if this problem is specific to our account or a…

I called in and a case is created # 615422. Here is the issue and is a 2007 version issue. This happens when customer order online. The same item gets listed in re-order item list with diffrent last order date. I created an order with an internal sales order and it did not add the item to the re-order item. I hope this…

Is anybody experiencing this issue? Customers sign in their account and click "Re-Order Items" There is the list of item they have ordered. They select items from this list and add them to the shopping cart and buy them. The next time customer logs in and click on "re-Order Items", they will see the item(s) they ordered on…

Hi I just purchased multiple website option. Does anybody know how to start building 2nd website? In which menu i can setup 2nd web site? Thank you May I ask how much it costs to have this option?

Easy Bill When you create a new form, the fields you need are: Email Give Access (make this one both 'mandatory' and 'hidden') Login Password Confirm Password Any other values you add such as name, etc are up to you. Even fields that are mandatory on your customer entity record aren't required. Hope that's clear for you.…

There have been many threads regarding customer access in this user group. Many of us have the same problem you have. We have learned how to ignore it since there is no help avilable for this issue from NS. The whole customer access is in its infancy level and needs lots of attention. Basically, you will need to hire a…

I agree the customer portal in NetSuite need s a lot of improvement. The thing is that I don‘t see how it is going to improve if they don’t recognize or understand the most basic issues. I have been doing CRM consulting for 10+ years and never had so many limitations. I admit the client selected the wrong solution I didn’t…

How do you want them to order? through your web store? Is advance partner a possibility? Please let me know. I like to know how the reseller site orders can be directed to our shopping cart.

You can try to customize the Web Registration Form by using Custom Entity Fields in your web site. You can refer to the Online Help of NetSuite for the steps on how to do this. Just click 'Help' link on the upper right corner of any page, then search for "Customizing the Web Site Registration Form". How do we get rid of a…

What if your customer calls and place the order?

Thanks for directions.

Not possible. It can be selected for Partners only. Very strange. but true.

What we want is to be able to offer a coupon code for Free shipping on any order of $20 or more. As of now - this is not possible. -David www.minidisco.com This is possible in Version 2007 without needing to have a coupon code. This could be set up in shipping set up in Free shipping section. However sooner or later we…