User_C3WZE Green Ribbon

@Mark Vargas-Oracle I was just getting ready to post we figured it out - this customer was set to Role Customer Center (Legacy) all others were set to Role Customer Center and viola like that it all makes sense! Thank you so much for taking the time to respond.

Thanks yes, the second image shows the wave and items and qty that when we performed the Pick Reversal only the first image of the item record showing 50 were returned to the original bin, but they were all selected so there should have been 400 :

Thank you so much Elychelle! I would appreciate anyone who has experience with this to provide insight. The go live date is set for 2/1/24 and I need to resolve this quickly.