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Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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Thank you :-)
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Thanks for the response. Option I .. where is "General Updates"?
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Thanks for your answer. Yes, all the customer addresses are correct. The statement generated does NOT include the customer name. Nothing to do with the address. This is affecting ALL customers. How do i fix the system entirely so as the statements generated have the customer name on them?
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Thanks. How do i vote for this enhancement? Screenshot attached of what i see ...
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Yes, you are correct.
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How do your other customers use this functionality?
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Thanks for this. Scenario 1 does not work as there is no "Due Date" used .. this would collect every single invoice issued. That would result in our direct debit facility being removed by the governing body. NO Scenario2 - we use already and this does not work. If i remove the "Due Date" filter then i have to trawl through…
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And from what i gather you want me to go into each and every individual customer to change their preference. True / False?
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Where is that? "Lists" does not appear there ... please advise.
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And be from PULSANT LIMITED - the trading company.
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The email that NetSuite generates should read: Dear <Customer> Please find attached your current statement of account for services provided by Pulsant. If you have any queries then please contact us, either by email or calling the number below. Kind Regards, Pulsant Accounts Pulsant Limited Sirius House The Clocktower…
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Your system doesn't allow me to add an email as an attachment. Please let me know where to email this to you!
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Attached is the email as referenced above.
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Attached is Word document detailing the 2 different methods that generate the wrong document and email.