My Stuff
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Comments
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Angela - Thanks, appreciate the input! Definitely something to think about as well!
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Angela - I appreciate the candid feedback. My suspicion is that we're going to be told that it is compliant in the context of you can enter a payroll item that will make the garnishment deduction. The limitation is that SuitePeople Payroll won't cut a check at the service bureau and remit it on your behalf, you must do…
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Clarisa - We understand that the SuitePeople payroll does not remit the payments. Our purpose of asking here is to say - we're certainly not the only company handling these, so are there approaches, tools, other add-on services, etc, that others are using to make the process less manual? The payroll provider we are coming…
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I appreciate the offer to have us submit an enhancement request, but my understanding is that this is not an immediate solution. A submitted enhancement request does not result in an immediate resolution, or even one in 2-4 weeks. We are engaged in the process of implementing SuitePeople Payroll and it has been highlighted…
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Ayitah - We have opened a case for this problem, in coordination with our project manager and implementation specialist (from NetSuite Pro Services.) Our cases keep getting closed and kicked back to the implementation team because our environment is not in production. How can we overcome this? Currently, this answer leads…
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We have opened support tickets for other issues, but because we are not yet in production, the tickets keep getting closed without assistance and a statement that we need to return to our implementation consultant. Our implementation consultant (from NetSuite Pro Services) has not been able to resolve or identify this…
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We tracked this down. Initially several users were set up as Administrators for pre-launch testing and configuration. Those users defaulted to using the Classic interface (or Classic Center), and that preference carried to the roles they were ultimately permanently assigned. We had them go in and uncheck the "Use Classic…