Thank you Jack. This was spot on, not sure why I couldn't find it when searching other post. Really appreciated.

HI We have the same setup where we build Assemblies on demand. Did you have any luck in getting this information in a simple report? Regards

Attched

Hi Thank you for replying. below is a screen shot of a customer statement. you can see there is a inv group and below this is all the individual invoices for that group. What I am trying to achieve is just to show the invoice group line and not the individual invoices contained with in that group. Regards

Thank you for your response. No we don't have commerce setup on our setup. Step 1 is what I am stuck with. not sure how to customise it to get what we need?

Thanks for the response. hopefully it will be addressed soon. Regards

Yes thank you

I believe I have cracked it. looks right to me ?

I restricted to the SS to return only orders on the 21/1/22 which is a Friday to help check it. Let me know if Im missing something. I am still new to NS and only been using for a few months.

HI Ivy No worries please see below

Thank you for coming back to me and works great when looking at 5 days between dates but it is also including. weekends. I need it not to count the weekends so if an order came in on Friday but shipped the following Thursday it is counted as being shipped within 5 business days

Ok thank you for confirming.

HI all thank you for your responses, This is what I suspected. We will update the customer records and set an exception report. Many thanks for the prompt responses. Regards

Thank you for your advise. I will take a look Many thanks

Hi Johanna thank you for your reply. The is the screen that I believe allows batch approving url = https://(accountid).app.netsuite.com/app/accounting/transactions/salesordermanager.nl?type=apprv Accounts preferences