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This still does not answer the question. When I go to the customer dashboard, there are links that only appear on some user logins, and not on others- even though they are logged into the same role.
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Hi Michelle, I still need help. I am referring to the customer dashboard. Some users in the Customer Service Role see the Sales Reports in the Customer Dashboard --> Customer Dashboard Links portlet, some do not. How do I ensure all users in the Customer Service role see the shortcuts to the Sales Reports when this box is…