Hi Richard, Thank you for your help! Chloe

Hi Richard, Thanks for your response! I manually entered this order into NetSuite. Is that what you meant? Best, Chloe.

Hi Richard, Thanks for your response! Here is the screenshot of the error message on NetSuite connector (FarApp). Take order #58545 for an example. As you can see, the order total is $118.09, but it says a negative value. So this order cannot be loaded to NetSuite. I also attach our Payment method mapping and Discount…