I just remembered I did indeed have this exact issue. I'm trying to find the case for it but am having trouble; we have a lot of cases and no search feature. :rolleyes: Hi, Bruce! EDIT: Here it is - Defect 190961: Workflow conditons are not being respected and seems to be doing the opposite. It just started working in…

Could be related to a defect I'm on -- Defect 199898: Report User Error > Workflow not triggered even if condition matches on event. Have you tried setting up the condition to be the opposite for testing purposes or to see if you implemented it backward? Switch your "any of" to "none of" or vice versa.

I'm not trying real hard to understand what the issue is, I'm just posting to encourage your decision to have a secondary workflow. Not sure if it's a bandaid for your issue, but I think it's a good approach. I've done a similar thing by doing all my field management in one workflow and the processes in another, though…

Client-side user errors are popups. What's the scenario?

Hello Evan, I see that you said "This will be supported as a standard part of the send email action in 2012.1". I have that release. When I search for "Transaction Workflow" instructions in the Support Tab, I am told to access workflow by "Setup > Customization > Workflow > New". However, when I try that, I don't see…

Yep, the custom workflow action scripts is pretty powerful. A little sad we need it for the things we do until the WF functionality is really a scripting replacement for 95% of our needs, but it sure does help.

I am putting together a validation workflow for quotes and sales orders that checks for policy compliance. For show stoppers (like missing shipping methods), I have it return a user error but there are also cases where I just want to throw a warning. Basically a "Are you sure you want to do this?". How could I incorporate…

If you don't want the ENTIRE workflow to run when customer email address field is blank, then put the condition I'll show below in the workflow summary screen. If you just don't want the Send Email action to execute when the customer email address field is blank, then put the condition on the Send Email action. Condition…

Ah, found this thread after I posted in the other, Corey. https://usergroup.netsuite.com/users/showpost.php?p=133105&postcount=12 http://www.netsuite.com/portal/landing/2011-2/platform.shtml#2 [quote]File Attachments in Workflow Emails In Version 2011.2, SuiteFlow now enables you to include an attachment, such as a text,…

I'm not clear what you're saying but, based on your last sentence, I'm just gonna say you could put in a condition on your Send Email action that prevents the action from executing unless there is an address in the proper field, the field you're telling it to look at. You could then have an action that executes when that…

Case 1333070 and it's been attached to Defect 193030, which is categorized as S2 for the moment.

No workflow section. Don't see that there's even mention of it. There is one page on Suitescripts. My little experience with scripting with customer records and addresses and working with workflows tells me you're not going to be able to do what you want using a workflow.

The first one I did started out very complex with 6 or 7 states and ~60 actions in each state but I brainstormed it for a long time and split it into 2 workflows. One workflow has just one state containing almost 60 actions and handles all the field management (mandatory, value, state) on a case record; the other workflow…

Did you see this? https://usergroup.netsuite.com/users/showthread.php?t=23278 Not a lot of helpful info there but somewhere to start.

There are training vids available with examples. Check out the new SuiteAnswers and its Learning Center - https://netsuite.custhelp.com/app/answers/ps_learn_center/p/543,428

Why not just put a "buyer's email" field on the transaction that sources from the customer record? You can grab that from the workflow action then, I believe. I have no thoughts on the document attachment other than it does kinda stink. Would also like workflow action-specific templates; instead, you either put a simple…

Did you ever find out how to send a copy of the document? Can you do attachments from a workflow. http://www.netsuite.com/portal/landing/2011-2/platform.shtml#2 File Attachments in Workflow Emails In Version 2011.2, SuiteFlow now enables you to include an attachment, such as a text, PDF, or Microsoft Word file, to a…

No, I'm saying on the transaction record you could create a new email field that sources from the customer. When you create a new sales order from that customer or enter that customer id in a sales order, that email field will be populated with the info on the customer record. In your transaction workflow, you key off that…

I found a strange issue with a workflow action I'd done by utilizing FireBug. Have it running while you get to that screen and look for any warnings or errors it might pick up.

Hmm... I haven't tried that yet. I'd like to know if it really is the case that a workflowed record can't be deleted. If that's the case, I'm dropping Workflows in favor of scripting, especially since all of my cases and all of my quotes have field management (read "simple") workflows on them now. I'd like for someone at…

Bumparooni

I had to retest it all so I could make a spreadsheet for support. The difference I found in my limited testing is in behavior on Dropdown and Multiselect fields within the same trigger types of Before User Edit and After Field Edit. If I use Formula=null in on Before User Edit for a Dropdown, nothing happens. If I do the…

Yes, you can add a button in a workflow and then once someone clicks on the workflow it can move to another stage. If you wanted to you add two buttons (one for yes and one for no) and then depending on which one they clicked your workflow would go to the next step. This doesn't sound like a popup. Are you saying some…

I've often wondered this but never thought to ask. I sure hope so. The inability to do this and other things still has me straddling scripts and workflows more than I would like, making it complicated to remember what is controlled by a script, what is controlled by NS, and what is controlled by workflow.

Thanks. I actually came up with something like that shortly after but haven't tested it. Old Record : Assigned != Assigned To be clear, Old Record is under the first Record column, Assigned is under the first Field column, != comes from Compare Type column set to "none of," and the last "Assigned" is under the last column,…

Enhancement 181597 is going to be available in the final release of 2010.2. And it's here... thumbs up.

Thanks. It will help so I appreciate it. I think between the ability to disable DLE on a form basis and ER181587, some gaps are closing. :) The ULTIMATE, of course, would be causing DLE to trigger scripts that would normally have been triggered when doing editing on the record; no easy task!

could a scheduled mass update on the workflow just make the updates later? I thought about something like this but it's critical the update happens near-immediately. If this was possible, it would have made the job of our support leads and managers REAL slick. I'll have to prevent quick edits in this case. Thanks, dudes.

I will make sure an issue gets generated so our QA team can investigate. Funny thing is I believe they initially logged it as a defect but then came back and said what I posted, basically, "we thought you might have been right but have since realized you weren't and here's why." That's why I made the spreadsheet. The…

Weird. Well, it's still in beta so I won't complain too loudly. I'll go ahead and point out another case I have opened that's kinda related but not worth starting its own thread... or is it? In short, I'm trying to set a few fields to blank or null. When I do it on After Field Change, I must use Formula and put "". When I…