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  • Hi John, how did you get on with this, we have the same situation. We want all reply emails to go to the case email address and create a new case, otherwise the email just gets attached the to customer record and no one knows about the reply. None of our sales team or support reps have email clients so we cant have the…
  • We have this feature, we used a company called BlueBridgeOne (http://www.bluebridgeone.com/SuiteExtenders/NetSuite-eCommerce-Webstore/NetSuite-Webstore-Customer-Loyalty-Scheme). They have quite a few different addons. We have ours customized so our customers can earn more points based on certain items, if they live in…
  • Is anyone able to help with creating a suitescript for this one? I have created a custom field on the items for a date. I want to be able to copy the date entered on a purchase order (duedate field) into the relevant item fields. This was i can put the date field on the sales order and the process works. I just need a push…
  • Any updates on this? I was just thinking, i added an advert to our homepage for one of our products and wanted to know if it had increased sales or not. At the mo i cant tell. Any ideas?
  • Hey, thanks for your input so far guys, much appreciated. I already have a beta Magento site which will possibly launch if SCA doesnt live up to my expectations so i at least have a reference point to compare against. I was actually on the first beta before SCA, when they bought out Ignite. It was a terrible system which…
  • Also, i dont think this should be happening... Looking at the network logs for Chrome and IE it shows that all the content on the site keep reloading and looping to the point where IE ended up downloading almost 100mb worth of data for one page. This would appear to the issue, anyone have any ideas on why all the content…
  • For all those who might experience this, it turns out we put a redirect on /empty.html when bulk importing a batch. Because we set it to redirect to the homepage, it got in an endless loop of redirecting inside itself. Redirect removed and problem solved.
  • I tried it in Chrome and it looks like the page is constantly sending requests and waiting for blitzsport.com, google.com, google.ca, facebook.com, and google-analytics. The page eventually does load though. Hi, apart blitzsport.com the other domains are not loaded when using a standard theme though and still the page…
  • Hi Sam, thanks for the response, i have actually just managed to figure this with a simple piece of code server side. For wanting to show the results on the confirmation page as inline text this is what i did: <div> <h4 class="section-header">Delivery Instructions</h4> <% if (view.options.edit_url) {…
  • Hey, i know this is an old thread but if anyone can help it would be appreciated. We have a custom field on our Ref Checkout which is saving just fine to the Sales Order. However, when the order is placed and the Confirmation page is displayed, the field shows up again as an editable field without the previously enetred…
  • Thanks for the idea regarding creating a formula field on the item but I tried and got the same result. The results show correctly in the UI but when i view the published saved search it displays incorrectly. This is the weird thing about this, the published saved search shows the same count as the saved search but loops…
  • Any more news on this? Or any examples of working around it? We have the same issue, managed to get it all up and running apart from this, the main reason I think everyone would want to install this bundle considering the default customer centre is awful! Support ended up creating a defect for this, #253770. What stage is…
  • Thanks for your reply guys, will look into this and follow your instructions :)
  • Thanks for the reply, do you know if there is any documentation on customizing it? I have installed it and configured the touch points, so i can access it on the website. However, there appears to be missing files from the default install i.e. Application-*bunch of numbers*.js. Looks like the basic install has been played…
  • I suppose you could manually create a html page with the product details on, then using JS / Ajax to add items based on the values the customer selected. Not 100% sure it would work as I haven't done the work myself, but it could be a step in the right direction. Problems that could arise might be stock levels, price…
  • We have run in to this problem before in another situation. According to support, dynamic groups are not updated until midnight, so really you could be waiting anywhere from 1 second to 23:59:59 depending on when they join the group. I think enhancement request 140450 is what you will be looking for (Ability to update the…
  • Well we asked for this 5 years ago and the enhancement request has just been sitting there with no indication that its going to be released any time soon.
  • Would this work: limit the categories per page through the layout to 12, remove the pagination and sort links?
  • Hi Evan, that's what I checked, I looked in system notes but it was not there. Chris
  • Hi Evan, i tried this but im not having any luck. The customer account is created but not set to the price level. I checked the system notes and there is no line for web lead = T, im assuming this is the issue? Just to confirm, these are the details i have: Workflow: Record Type = Customer Sub Types = Customer, Lead…
  • Workflow sounds good, what settings are we looking at here to accomplish this? I have never used NS Workflows before so any help would be appreciated.
  • I'm assuming that adding a new category to an existing active tab without it appearing in the navigation is a no go??? For example, say we have a tab called Clothing, within that tab there are 2 categories, one called Shirts, another called White Shirts. I would want the Shirts category to appear in the navigation, however…
  • Hey, we came across this issue when we started with multi-site. Long story short, no. We had to go through all our items and remove the specific item templates. We then set default item templates at the web site level instead of item level. There isn't much flexibility when it comes to multi-site, the item level template…
  • Hi Evan, had a look and yes the Web Lead = T, however it still will not set the price level. Thanks Chris
  • Hi Andrew, we get this as well, as far as im aware you are stuck with it. I think it has something to do with the original child item selection when creating the item. If someone thinks otherwise, let us know as I would like to fix some items without having to re-create them. Hope this helps.
  • Actually, ignore that last post, worked it out. Used your example Oz but did it with categories instead. So i had an existing tab with categories, i created another category in that but unticked display in web store. I then created another category within that one and ticked it to display in webstore. Now i can access the…
  • Not to put a downer on this but http://www.pcmag.com/article2/0,2817,2419251,00.asp
  • Seems everyone is looking to move their eComm outside NetSuite again at the same time. We are also looking again to scrap NetSuite's eComm in favour of Magento Enterprise. My main question to those currently using Celigo, how reliable is the service? We have around 200-300 web stores per day so we need a service that has…
  • The saved search isn't the issue, you can't select the necessary fields when creating the campaign that causes the problem. We had need for this as well but can only really be done through either the scheduled alert or if you have the resources locally by downloading the info through web services and sending it through…