My preferred header check tool returns "Error: Unable to Make Request, Try Disabling Redirects" for product pages on SCA sites. If you go to Google Webmaster Tools, Crawl > Fetch As Google, does the page render correctly?

<%=getCurrentAttribute('item','relatedItemsHTML')%> should display both item types using the HTML layout template specified in the theme.

Can't shed any further light on the cart issue right now but looking at your site, from a user experience perspective, I'd make your category page quantity fields default to 1 rather than 0 as they are now. I'd got as far as firing up a developer console to try and figure out why "Add to cart" was not working before…

We regularly get people saying the same thing. It's generally because they're not checking the Terms & Conditions checkbox and our current Sitebuilder sites don't highlight the field clearly enough when they fail to do so.

Netsuite's checkout payment flow is unusual, in that it doesn't attempt card processing until after order submission. With that being the case, whilst it's possible to pre-vet 3D secure, I'd suspect it's unlikely to be feasible to perform AVS checks in a way which will give meaningful feedback to the buyer immediately.…

In case anyone else experiences a similar issue, I found that the cause was permissions set on the register.ss handler. I had added functionality in register.ss to check whether the account was a duplicate before registering. The script needed elevated permissions to perform the search, so I created a custom role and set…

You should be able to do this relatively easily by creating a new HTML template in Setup>Sitebuilder>Item/Category Templates (you may need also need a new layout in Setup>Sitebuilder>Layouts), then setting your categories to use this. Create a two column HTML layout with your narrow one for left nav, then include an…

I believe the tag uses the template in: Setup>Sitebuilder>Themes>YOURTHEMENAME>Sidebars>Site Navigation Portlet Template Assuming that's the case, setting this to <td><table width="100%"><tr><NLPORTLETCONTENTS></tr></table></td> should get you started.

If you're running a Sitebuilder site, you could make a copy of your existing product detail page template, set the product to use the new template, then modify the template to add both items. To do the latter, I'd look at removing the standard add to cart action from the buy button, replacing it with a new function. Within…

We're in the process of doing the same thing at the moment - it's do-able, but frustrating due to the default behaviour constantly adding table tags. I think there's probably scope to use SSP pages to remove the tables issue altogether and also to get full faceted nav, etc - but I've struggled to get a homepage touchpoint…

We're hosted in the EU data centre. I suspect that the EU customer base is smaller, which leads to less data centre traffic in general. I've just tested one of our sites and got a response of 0.31s. Even that gives me slight cause for concern - but 3000ms is very definitely not acceptable. When we moved from the NA data…

Thanks SteveHoney . Have you used the Item Promotion option as yet? We're testing this in sandbox at the moment, but seem to be having an issue. The promo code is accepted as valid, but no discount is actually applied to the order total.

ericjh We had it working OK in sandbox but, unfortunately, had to stop testing as we found an issue with tax calculation. We're in the UK and the manner in which discounts are applied results in incorrect UK VAT calculations. We now have an S2 Defect case open with Netsuite support to resolve before we can decide whether…

Cloudflare offer a free account for non-commercial and evaluation purposes, so it should be free and relatively easy to experiment with setting a sandbox site to CDN delivery (you'll probably want a spare domain name, to avoid the need to use live subdomains). I've still not found the time to try it, but I think what…

We use the HTML onerror event on the image in the template, ie. in the product list cell and product page templates, replace the existing image code with something the following. &lt;img src="&lt;%=getCurrentAttribute('item','thumbnailurl') %&gt;" alt="&lt;%=getCurrentAttribute('item','storedisplayname')%&gt;"…

Like Kurt, I understood the upgrade would provide SSL on Sitebuilder as well.Having looked at the configuration in 2017.1 preview though, it's evident that Netsuite have deliberately set up the interface in a manner which blocks Sitebuilder sites. One alternative would be to look at using Cloudflare, which would act as an…

The lampspecs site looks good. We're going through a similar process at the moment, but also looking at synching product data with an external SQL database to give us a further gain in speed and flexibility. Speed really is a major benefit. Our original SiteBuilder sites had Google PageSpeed ranks in the 50s. After a lot…

Did you get any further with this Paul? I'm interested, as it'd be useful for us to do the same thing on our sites. The only reservation I'd have is whether the saved search runs quickly enough. We've got a couple of searches embedded at the moment and the pages in question can take 30 secs+ to load. My understanding is…

Go to Lists > Website > Content Manager. In the left menu, click on the "Show" link, then make sure "Inactive" is checked. Search for News and locate your old page. Change the URL key to "deletednews" or similar.

Interesting to hear from someone who's tried the Cloudflare route Jonathan. As we run several sites, we may still have to try it as a short term solution on some sites whilst we redevelop others. Is your tapas lunch co website built on Sitebuilder?

Not at the moment. HTTPs throughout is on the roadmap for SCA. There was some info went around after the London SuiteConnect conference which inferred that SiteBuilder sites might also get the same treatment - but I wouldn't want to lay money on whether that's genuinely the case. We run a few NS sites and are looking at…

Thanks rnedelkow - I've just added another vote for Sitebuilder SSL. You've mentioned elsewhere that you need user feedback to keep the development road map on track. I think Netsuite would do well to consider the comment I left on the above enhancement request. Starting in October, Google Chrome v.62 will be warning on…

Looks unlikely that they'll do this. They added https support to the SCA platform, but seem to have taken a deliberate step to stop it applying to Sitebuilder sites. That said, if there's an enhancement request, I'd also like to know, as I'm about to start testing Cloudflare deployment on the first of our 4 sites.

<%=getCurrentAttribute('customer','subsidiary')%>

The normal fix for CORS is to add dataType:"jsonp" to the ajax call which then wraps the data in a callback function. It may be worth testing this in the first instance. If it's a widely used commercial API, it probably has support for callback requests made in this manner.

We've got this too, after upgrading to 2018.2 on EU2. There are clearly some major issues around searches in general. Initially, ours stopped running. You edit/save/change criterea and they'll suddenly work again, but then send twice, 5 minutes apart. The even bigger issue for us is that event triggered searches seem to…

As of this morning, our duplicated searches are now only sending once. We still have major issues with event triggered searches though. We have searches set up to email drop ship purchase orders on creation and these have not worked since the 2018.2 upgrade on the 12th/13th.

The problem with abandoned cart measurement is that wildly differing criteria for measurement will apply, depending on your business model and what you're trying to achieve. If you want to track every single customer who hits your site, adds an item to the cart, then leaves without ordering, you're probably best off…

Glad to hear you got there in the end. I think Netsuite could benefit from re-evaluating the whole dev account system. We're an end customer, so were blocked from having one. We have production and sandbox accounts, but would like to do more development work. We're reluctant to do this in the sandbox, as we have 4…

My experience applying for SDN suggests that online applications via the web form simply get ignored. If you email [EMAIL="SDN@netsuite.com"]SDN@netsuite.com[/EMAIL] you're more likely to get a response of some description. From the subsequent conversations I had with a member of Netsuite staff, it appears that SDN is no…