gjnido

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Please note that our Case Management System will undergo a scheduled maintenance for approximately 60 minutes on August 9th and August 16th:

Friday, August 9, 8:00 PM PT to 9:00 PM PT
Friday, August 16, 8:00 PM PT to 9:00 PM PT

During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Comments

Thanks Chelsea. Our system is back online now.

in Netsuite Down Comment by gjnido May 20, 2025 5:28PM
Hello Michelle: Yes, I cleared the cache. Upgraded the browser. Tried different browsers (Safari, Chrome, Firefox, Opera, etc.) Even did a full reset of the iPad. I believe the problem might be that the iPad is just too old. Its an iPad Air 2.

in NSC | NetSuite Menu Bars Are Missing Comment by gjnido Mar 19, 2025 2:17PM
Hello Jam I am using the Administrator account. So I shouldn't have an access problem.

in Smart Count Review not loading Comment by gjnido Mar 19, 2025 1:37PM
Thanks I have submitted the case

in Unable to Add Vendor Contact Comment by gjnido Mar 17, 2025 5:49PM
Like this?

in Unable to Add Vendor Contact Comment by gjnido Mar 17, 2025 5:36PM
I am using the Administrator role. (Internal ID 3) And I get this error when I try to save a change in a contact: Notice Permission Violation: The restrictions on your role deny you access to this record.

in Unable to Add Vendor Contact Comment by gjnido Mar 17, 2025 5:13PM
I am having the same problem. Unable to edit contacts even with the Administrator role

in Unable to Add Vendor Contact Comment by gjnido Mar 17, 2025 4:41PM
I am having this same issue with an iPad. It doesn't matter which browser I use. Has anyone found a solution?

in NSC | NetSuite Menu Bars Are Missing Comment by gjnido Mar 14, 2025 5:37PM
Thanks I was hoping it could be seen from a search in order to create metrics out of this

in How to search for blocked bins Comment by gjnido Aug 30, 2024 2:48PM
Thanks

in Sales Channel Comment by gjnido Jun 7, 2022 1:05PM
Thanks Mikko: If I understand then there is no way to change that field except by using the UI. Correct?

in Sales Channel Comment by gjnido Jun 6, 2022 6:15PM
Sure: [Image Removed] This is the Field Help: This is the code: gRecord.setValue({ fieldId: saleschannel, value: 2 }); This is the error: Notice ReferenceError: saleschannel is not defined [at Object.onAction (/SuiteScripts/IVU0522.js:28:26)] Thanks.

in Sales Channel Comment by gjnido Jun 2, 2022 12:17PM
Down in Puerto Rico as well

in The account you are trying to access is currently unavailable Comment by gjnido Jan 8, 2019 4:02PM
Same here. Notice (SuiteScript) [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD="class: text"] An unexpected error has occurred. [/TD] [/TR] [/TABLE]

in Netsuite down - An error occurred while processing your request. Comment by gjnido Jul 24, 2018 3:01PM
We are having the same problem: An error occurred while processing your request. Reference #97.88024a17.1532435990.526f4f5

in Netsuite down - An error occurred while processing your request. Comment by gjnido Jul 24, 2018 8:47AM

gjnido Red Ribbon

Comments