jschneller_11375 Red Ribbon

Yes. We are having similar issues. We have a case filed. You may want to file one as well.

Our Suitescripts are taking forever to run. Been working on the same record in the script for over 10 minutes now.

ok. so why not update status.netsuite.com? Isn't that why it was created?

We are experiencing problems as well. Netsuite this is not an isolated thing at this point. Please look into it for all your customers.

From the east coast we can get to system2 but it is painfully slow.

Down for us as well. East coast and mountain time zone areas

Hopefully you didn't pay too much for this as this is just the output of YSlow or other such browser plugins. The general idea out of this document is Netsuite does a poor job of caching static content or really no caching of static content in some places. Page 1 and 2 shows a bunch of pages which are clearly static which…

My guess is your sandbox account has expired. Instead of telling you that it is expired, that is the message you get. To check look in Production under Setup->Company->Sandbox Account and it will tell you when your account expired. Just went through this last week and there are still problems with the Sandbox…

Great that we can preview the E-Fix but what are we previewing? We still need to know what changes are in the E-Fix so we know what to test. If the E-Fix is for a feature that we are not using then there is no need to do any testing. If the changes were listed we could look at the list and say "line item 4 in the change…

Agreed! Also, I understand that finding a time for code updates that works for everyone is impossible but Thursday evenings seem like the worst possible time to do them. We can all agree that much of the development is done in Eastern Europe and Asia/Pacific. By having a deployment on Thursday nights, if problems are found…

So the weekly release does have a name. Friday mornings just plain ****. I try to keep the first 2 hours on Friday mornings open so I can deal with the fallout. I have been asking for Release Notes for 2+ years now. Netsuite's response is always the same "Do you want release notes or bug fixes and enhancements?" I think…

Thanks. The audit log shows only 1 failed login for today from my IP address. So why is my account being locked out? The same scenario can be seen from Monday when the account was locked out. Any other thoughts?

I ran into the same problem. I had to turn off auto-fill. Lucky for me I log into Netsuite often enough that I have no chance of forgetting the password for it.

Sure, in our case we are getting an unexpected result at random times when adding estimates via web services. If we add the exact same estimate at a later time (sometimes it is just a few minutes later), the estimate is added correctly. Here is a snippet of the error message: <platformCore:statusDetail type="ERROR">…

Is it a known issue that webservices are also down? We can login to the UI and use the UI but webservices are down.

It has been 3 hours since the issue was first noticed. Do we have any more information? These types of issues are occurring much more frequently lately. Is there a hot backup data center? Is there any type of failover cutover or emergency plans? Netsuite is costing their customers real money on every outage.

According to status.netsuite.com everything is fully operational now. Only problem is that webservices are still not working. UPDATE: Web Services appear to be working now.

Thanks but that was my defect already.

This issue was finally fixed. 7 days after the defect was first reported and 5 days after we were added to it.

I agree with what Staci has said. I have attached a few screenshot of what another company does when an outage occurs. Each of these messages was received by email. They are a SASS model as well.

Was told by support it would be back up in 10 minutes. Taking bets on the over / under.

Evan - thank you for your follow-up. When I had checked status.netsuite.com yesterday the detailed message had not been posted. I now see the detailed message and the information is similar to the example I posted. Sending an email update would be great if you could do it.

Back up now as well. 4:32pm ET. Although web services are very slow right now.

My original issue was resolved about 2 hours after reporting it. Was told the "internet routes were down". :rolleyes: Currently, I am not being told of issues in production but we are having all sorts of issues with our Sandbox account. Maybe the "internet routes" are down again.

I was always able to log into the UI. Webservices are not working in production and sandbox for us. We are not able to log into the sandbox UI.

Webservices are down for us. If you are using webservices and they are down, then please call Netsuite and ask to be linked to Case #: 1321561 If you are able to connect, please let me know. Thanks.

Was called in this morning. But we need to "prove" we are having the problem before being added to the issue.

We are seeing the same issue as well.

I asked for release notes to be published 2 months ago. See this thread: https://usergroup.netsuite.com/users/showthread.php?t=23724 I was told the following by Evan Goldberg [CTO/Founder/COB of Netsuite] We don't believe listing every issue that is addressed in a maintenance release will be helpful to customers. Instead,…

The promotion codes are available to everyone. The promotion codes exclude service items. The promotion code is good for the first order only. The errors were occuring on a brand new customers that have never placed an order before.