Thanks for your reply. I've looked there, but I can't find anything there regarding New Customer Registrations.

Thanks, it worked.

How do I get this enabled? If I go under setup>accounting there is not a 'matrix item' feature to enable. I see mine under Setup>Company>Enable Features In the Items & Inventory tab, a checkbox for Matrix items. Hope that helps.

Thanks for your reply. I am talking about when a customer is required to register when they want to sign up for a newsletter, or if they want to place an order. It's not a custom registration that I am creating on my own. It's a Netsuite function, which is why I think it's kind of odd that there is no notification function…

Thanks for the reply. The fields that I am trying to show in my Purchase Orderes are custom Transaction Column Fieds. They are sourced from a field in my Items. I choose to not show the fields in the Sales Order (because they are vendor related info which is irrelevant to the Sales Order), but when I click the Special…

Thanks Evan. Case # is 597052.

Thanks for the reply - i am unaware of NS ability to display the availability of items in the drop down - where can I find that in Netsuite? Also, the few testimonials we have on the site were submitted voluntarily by our customers. If you look close, its the same testimonials on all the pages - and actually they are all…

Click here Try selecting the color, and selecting a size. When you click Small, it will show "Out of stock." This particular function uses an attribute called getStockStatus. The "quantity available" we do not use because it currently does not work with multiple locations (yep, go netsuite). With an exact inventory value…

There is a Netsuite function that shows the Availability of the item when a selection is made in the Drop-down, similar to how your prices update via drop-down (you can have the availability print right next to the price, alerting them that something is out of stock). From what I can see on your site (which is a really…

Yes - we use it for matrix items....if I ghet a chance I'll look at it closer. Could you post an example of how you used "getattribute" on matrix items.

Is there anyway someone can share their Customer Center settings? I run a retail website. For now, i just wanted to offer the basics like Order History, Order Tracking, and Return Authorization Requests. I think for most customers, the full lineup of customer center capabilities is overwhelming. Regards, Ko Kiuchi

It is auotmatically set to get you what you want and more. You do not have to set anything up. I understand there is a default "Customer Center" role as defined by Netsuite. However, as a retail business, I do not require things such as Account Receivables, etc. I only need the customer to be able to, view their order…

We created a "Saved Mass Update" that we run daily called "Inactivate out of stock items-site wide": Filter: On-Hand = 0 Inactive = False Matrix Child Item = True Special Order Item = False Drop Ship Item = False Results: On Hand Available Name Description Mass Update Feilds: Item is Inactive is checked Works well for us.…

This custom field can be placed on your picking ticket for warehouse use when pulling the items for customers. Our workaround as it were was to create a custom item field which got its information from a custom list field. The list field is called "Bin Location" and contains all our bin locations throughout our warehouse.…

you would need to setup a field in your item fulfillment page that stores whatever 3rd party billing number you would like to use. ozlink will pull this 3rd party billing number into the shipping label and enable 3rd party billing. i believe there is an additional fee on top of the standard OzLink cost to have this…

I don't have a problem with the dimensions, but I do have the same situation where it automatically has a package added at the bottom of the screen right off the bat. Our fulfillment guys get mixed up with it, and end up creating 2 packages with 2 labels and tracking numbers when only 1 is needed. I've checked to see if I…

Thanks for your reply. When is that supposed to take place. Is there any type of workaround for it currently.

Maybe I was not clear. FedEx Ship Manager has 2 fields that function as a type of reference number field, "PO Number" and "Customer Reference." Filling out the "Reference" field in the Netsuite Item Fulfillment populates the "Customer Reference" field in the FedEx Ship Manager. There is NO field in the Netsuite Item…

Your quick fix works awesome. Thanks!

I appreciate your prompt reply. That does sound like the best way to prevent any accounting issues. Is there any way to "link" the 2 sales orders as being related to each other? If not, I guess I can note the new Sales Order number in the old Order record to leave some sort of track as to what happened.

1. Ship From: Pomona, CA 91768 Ship To: Gillham, AR 71841 2. Shipping Service: Integrated Shipping Label linked to FedEx Ground 3. Total Weight: 6.0 lbs 4. Any special options: Third party billing type to - Bill Third Party The exact error I get is: FedEx Ground and FedEx Home Delivery shipments may require one additional…

Hi there. I guess you are further down the road than we are, but what happens when you filter out using "Some Items Committed"? Also, how do your locations go about printing out Packing Slips. My system locks out ALL of our warehouse managers from printing out Packing Slips because the SALES ORDER is not tied to a location…

Is there anyway to disallow a customer the ability to choose USPS domestic shipping if their shipping address is not domestic?? Not that I know of.

-NetSuite allows the LivePerson button code so customers can chat, but does not allow the LivePerson "Monitoring Code" where you can see how many customers are in the store, where they came from, which pages they've seen, etc. [basically, 99% of the data reporting is not allowed in the workaround] So I've been trying to…

Be very careful with this. You can "clear" the relationship from an item to a bin, but if that bin already contains that item, you'd have to do a "bin transfer" to transfer items out. You can't "Use bins = false" and expect those previous allocations to go away. We had a case where item ABC was linked to Bin A1. We wanted…

The Sales Order is imported without any errors, and the Ship Via field can be confirmed in the Backend as being set properly. When I click "Fulfill" from the Sales Order, this is where the Ship Via does not "hold/store" its initial value from the Sales Order, and I am forced to re-select the value. For orders put in from…

started happening to us yesterday to a few of our users. there is no fix for this?

yup, same here

You can go to Company > Enable Features > Web Presence and untick descriptive urls. Our problem is that we have them hardcoded everywhere.... Thanks, that did it. We only use the descriptive URLs in our search campaigns.

By unchecking Descriptive URLs, all of our products reverted to the Netsuite URLs instantly. Sometimes when a change doesn't go through I go to Setup -> Website -> Setup Website, Domain, or other portions of the website management and re-save the information though nothing has been changed. Somehow that initiates a refresh…