We are not seeing any 404 errors in our search preview.

Bry, the workaround fixed the issue for now. Thank you!!!

?PROBLEM SOLVED? I ended up doing 5K cache invalidation requests by url paths for both the image and the image at the offending resizeid and dimensions. Most updated this way. Still a few stragglers out there that won't update, but moving on. Too much time spent on this one.

In the File Cabinet, do you have the Compress website images enabled? Yes Also, when you do run New Cache Invalidation Request, do you see any form of error in the Cache Invalidation Status page? No Yes I agree creating a new folder and copying the 100K+ images over would work…. But, that does not resolve the system issue…

Yes, both are set up correctly. This is a new issue. cache invalidation has been working correctly for years. Only recently has not been updating all item images. Some update, most do not. Here is an example. The item record has an associated image. The image file looks like: The website uses image…

Developer fixed the reCaptcha issue. It was related to the external URL used for the Suitelet of the reCAPTCHA script. The NS 2024.2 update stated the following: "References pointing to the old external URL of the Suitelet will result in broken links after the upgrade to NetSuite 2024.2. Recommended actions: Update all…

Thank you. I have added our comments and vote to the Enhancement #137220

We are working with our developer. Yes we have a custom form which has reCaptcha and Submit logic. We had other development work done just after 2024.2 was released so I think this is an internal issue and is being looked at. I really wish there was reCaptcha or other 2FA/2FV available within the NetSuite environment for…

Richard, I haven't reached out to cybersource yet about their custom body field Transaction Level Type (custbody_cs_pymt_tran_level_type). We are getting authorizations off the SuiteCommerce site. I don't think having the Transaction Level Type field empty is an issue. When we bulk Invoice Sales Orders the credit card…

Hi Thea, Transaction Level Type has never populated sales orders coming off the webstore SuiteCommerce. This does not seem to affect order processing.

Thea, That is correct. webstore https://www.novatech-usa.com/ sales orders by credit card come over like this image (Transaction Level Type field not populated). where as sales orders (credit card) entered manually in the back end have the Transaction Level Type field populated like in this image.

Thea, Just create a credit card order on our webstore and I'll forward the backend info then cancel the order. https://www.novatech-usa.com/ Thanks. SuiteCommerce version in this image

Clarisa, Yes, in our back end UI the Transaction Level Type field is populated correctly now and line-level data is being generated on the credit card authorization payment event It is only in the customer's sales orders from SuiteCommerce website that the Transaction Level Type field is not being populated on the sales…

Clarisa, Mostly working well with SuiteCommerce. The only part that SuiteCommerce doesn't do is filling the required field of Transaction Level Type. I don't this this is much of an issue. Back end entry of sales orders populate the Transaction Level Type correctly. See attached image.

Clarisa, The require line-level data field is now checked for the credit cards we are accepting. I see this is working on the back-end sales order (credit card) processing. I'll follow up in a few days. Question: will this also affect our webstore orders in SuiteCommerce? Thank you

Clarisa, per SuiteAnsnwer article : 84365 Ok step 1 done: Thank you for contacting Cybersource Client Care! I'm the Tier 2 engineer, and I appreciate your patience in awaiting a response. I have enabled Level 3 processing on your MID within the LIVE environment. Step 2 not possible yet. The Checkbox for Send Purchase Card…

Yes we are using Cybersource for NetSuite Payment Processing I just created the support case in Cybersource to Enable Level III Data (Purchase Card) Processing for our merchant id. Once enabled I will go through the remain steps in SuiteAnsnwer article : 84365 Enable Level III Data (Purchase Card) Processing in CyberSource…

@Jeff Pineda-Oracle Sent the screen shots by separate email to you.

Jeff, The Return Authorization form should be generated by clicking on the Authorize Return button from the Cash Sale record. (Do not initiate a credit card refund from from the Sales Order). Then, on the Return Authorization change the form type to (credit card) not credit memo. Receive the return and click on refund.…

You should be able to do the Refund from the Sales Receipt.... Click on the Refund button... then save the Sales Refund record.

Problem solved... domain was not pointing correctly at registrar.

Really... I don't know how to set up Campaign Email Domains.... Netsuite give an error message each time. What are we doing wrong here? :confused:

Did Netsuite ever add the ability to add an attachment to an email campaign?

Kyle, Did you ever find a solution to Mass Remove Quantity Pricing Schedule ? I also need a solution.

Kyle, Here is a solution that really works. (NS version 2010.2) 1. Create a new Quantity Pricing Schedule. I called it Clear QPS. Do not put in any quantities or discounts at all. Save it. 2. Do a CSV import of the items you want to remove any quantity pricing from and assign Clear QPS to the Quantity Pricing Schedule…

I just tested and it works. Can you give a step by step?

Netsuite is still generating restock points for items that have no sales activity in the last 6 months. Our analysis time frame is set for 3 months. Also, inventory items that are flagged inactive for many years are also generating stock points. Netsuite should put some urgency on fixing this error which is probabley…

UPDATE: Through reports, etc. in our account I was alble to check how many items really should have stock points... only about 25% of the items that Netsuite is auto-calculating stock points should have stock points. Netsuite has put this updated defect as S2 and will be fixed within the next 60 days.

Evan, ref: case 852025. We also found out that if the Reorder Point on an inventory record is "0" then the Auto-Calculate skips the inventory item and never generates stock points for it. The Reorder Point must "empty" (null) for the Auto-Calculate to work. We tested on our site yesterday and confirmed it to be this way.…

Update. Friday I did a mass update to clear all items reorder point and preferred stock level. Saturday our regually scheduled auto-update of inventory metrics was run by netsuite system. This is what I found out.... The Analysis Interval is not looking at the past n# of month of sales orders as defined in Inventory…