Are you not charging Canadian sales tax at all?

Unfortunatley I don't. We don't use the NetSuite Webstore. We are a US company, but we are thinking of getting set up to charge sales tax for the items we export to Canada (rather than having it all handled by a freight forwarder the way we do now). I was trying to see how complicated it would be, and on a quick search,…

Hello All, we have the USA edition but we have 3 web stores USA, CANADA & UK. The problem is that i am not able to set the CANADA the structure into the webstore. As you all know that Canada has different HST tax percentage for different provinces. Please help me in this. If any suitescript is available to be implemented…

That doesn't work for us, because we often have large blanket orders which partial ship several times before completed. This way takes the whole total of the order and adds that to the total, so it overstates the amount that we actually shipped. The way Ken showed me seems to work very well, as it only takes into account…

Thanks for your answers. I received an answer from NetSuite, which solved my problem. Thanks Ken Ng! Hello Linda, Thank you for using NetSuite, my name is .Please find below my solution to your concern: Please follow the steps below: 1. Under Criteria tab> Standard sub tab> Filter, set the following: - Type: any of Sales…

Turns out that adding the IF# is less important to me than the other information on the search, so it is easier to keep the main line and not have that number. Thanks for your help though. It did work fine, it just changed the look of my report too much to make it helpful, since I was using a lot of highlighting and things…

Thanks for the reply. I will have to try your suggestions Evan, I was using main line = true. I will have to remember not to in some cases, I almost always use it in transaction searches since I only want one line per transactions in most of the searches I run. I have never tried the max field, I will let you know how it…

This is a transaction search.

You can create a dynamic group from a search. You could search for customers who are x # of days overdue, with fax # not = to empty, and balance greater than 0. You can have your results show you the fields you would like to see to help decide if you want to send them a statement, if you want to preview your list first.…

When you do this, the statement that is attached is the most current NetSuite generated statement at that time. You can only send your default statement (if you have more than one form set-up). If your search is set up to select only the people you want, it should work fine. The biggest downfall with this process is that…

Hi Rick: Are you able to print all your statements at once, or do you have to go in several times to check the box to print them on the generate statements page?

I am glad that worked out for you. It sounds very similar to the process that I had started working on before I got sidetracked from it. It is good to know that it worked out, it gives me incentive to get back on that project. Thanks for the update!

I am not sure if you can print them, I fax or e-mail all of my statements. Looking at the bulk merge page, I don't see an obvious way to do it. If you use the pdf or letter merge, you lose the ability to attach the statement. If you select a fax merge (documents tab>>mail merge>>bulk merge - then select output as fax, the…

I am also looking for the shipping costs to report.

I had created these fields, but there is no way to source from the unit price that I can see. Since each unit has a different discount depending on whether the customer is an enduser or a distributor, etc., the prices will be different for each order. Am I just missing the field? I tried to source from the item, and looked…

Thanks for your answer. We haven't used suitescript yet on any of our forms, but we do use it to pull information from our website into NetSuite. We have seen lots of ways that it could be helpful, but haven't dedicated any resources to implementing these projects yet. This is one more example of why we should probably…

No, we do not use a third party software. I was hoping to figure something out with a custom form.

We are able to fulfill again. I really wish we knew what was going on.

We can fulfill, at least for now, but the bulk billing is slow again today. Hopefully they will get these bugs worked out soon. Thanks,

I hope it gets fixed for you soon. I checked, and our account is working fine as of right now. It seems like as soon as I brought up this error (both times) it was fixed within 10 minutes of my talking to support. I hope you have the same good luck. I had to keep trying though, I did not get an answer from support to tell…

Our problem seems to have been fixed.

[LEFT]Issue Number: 153921[/LEFT] [LEFT]Type: Defect[/LEFT] [LEFT]Severity:S1 - Blocking[/LEFT] [LEFT]Status:Open - Work In Progress[/LEFT] [LEFT]Case:783749 Defect 153921: "Items you have requested in the record have been deleted since you retrieved the form"[/LEFT] I rec'd this e-mail at 3:24 AM - unfortunately they must…

I re-opened our Case # 783749 today. The problem is, they can't reproduce the error, since it is fixed within 1/2 hour of it occuring. I suppose that I should be grateful that we are never down for more than 20 minutes at a time. Just long enough for a panic to start building, not long enough for any major drama to errupt.

OK, it suddenly works. Hope it stays that way.

We just had the problem again this morning. When it happens we also cannot receive RA's or PO's. By the time I finished checking to see if all of these functions were getting an error, the problem went away. While it is nice that it is not lasting long, it is still very frustrating.

We have a lot of divisions of big companies that all need to be treated as separate entities, so we have run into this problem as well. It has always been a pet peeve of mine that you can change the customer on the sales order, invoice, PO, bill, etc. - but not on item receipts or fulfillments, since the mistake is often…

I am sad to say I still have not found a way to get this into a report. If you ever have succes, please post a note here. Thanks,

On sales orders there is a button to close the order next to the fulfill button (when you edit the order the button says close remaining). If you click this button, the status of the order is set to closed. You would have to do this after invoicing for the items that were shipped out, or else you would close those line…

http://www.netsuite.com/portal/press/events/suiteworld/main.shtml You should see a link to it everytime you sign in to. At least I do.

Speaking as a fellow east coaster, I am excited for a chance to visit San Francisco for the first time. The weather here in Vermont has been so horrible this year.