We were just noticing that today too. When it first happened I thought it was because I had a new person helping on deposits and she had done something wrong, but in testing I see that it is not auto filling correctly. This is happening on accepting payments too.

Yes, I noticed that too. Also, if you change the payment method, it changes to the wrong account - like we want ach payments to go directly into our bank account but it is switching to undeposited funds, while the checks are going straight into the account, when they should go to undeposited funds.

Not the spam folder. They were being blocked by their server before she got them. We finally got the IT person to unblock our IP address and that seems to have worked. Finally. Thanks,

Vermont has joined the currently inactive.

Vermont is down too.

Thanks Rob. I actually have voted on this enhancement (a while ago, which is why I forgot about it). Lets hope it goes thru. It is in the top 20 most popular enhancements. Maybe this post will help get more votes and move it even higher up the list.

Down in Vermont too.

Down in Vermont too. NetSuite Status page just posted a reply. Site-wide Slow Performance Numerous accounts are experiencing slow performance. Your patience is appreciated as we work to resolve the issue

My problems have been fixed. I rec'd an e-mail from NetSuite. Hopefully your problems are all better too. "Regarding your problem with accessing customer records, kindly try again to access the records you encountered an error with. As per advise of our Quality Assurance Team, a defect was filed last night and was fixed a…

So far the only error I have found is that I am unable to access customer records from my default role - I get an unexpected error. This is only happening to my custom role, no one else has mentioned any problems. My admin role is working fine. It is very annoying, but at least I am still able to work. I hope that I don't…

Good to know. Thanks!

If you have submitted a case, you can see it in your support center. If you vote on someone elses case it shows up too. I don't know of any other way to see the results. They logged case# 750606 for me. / DEFECT # : Defect 148665. I couldn't get an estimate on time to have it fixed or a reason why it went wrong in the…

We seem to be working too.

Us too. I am on the phone with NetSuite. I used your support case # as we are getting the same message. The girl who now has me on hold was not aware of the problem until I gave her the number. I will post more if I get any more info.

Hello Rayne, Defect 141633 has already been resolved by our QA team. The concern you are having is not related to this defect. Currently your case 667771 is tied to defect 138722. An email will be sent to you via your case on details required in orde to move forward. Could you please tell me what the difference is between…

I have filed Customer Care Case # is 631213 on line. I didn't have time to sit on hold to speak to someone.

Just as an added note, this happened before in an update, back in 2/06 - issue # 99969.

I don't understand the usefullness of this change. :confused: We put a great deal of effort stressing to our employees that all files that they want to send out need to go into this folder, and now we have to re-train everyone? I also have to move all of my files? That is very time consuming. I have never had problems…

Lina: Thanks for your response. I do understand why the change was made, and it does make a lot of sense. I think it was a good change and I am sorry I sounded so negative. I was just feeling frustrated because we have worked hard to try and make our users understand that it is important to document all communication in…

We had a similar problem this morning (about 1/2 hour ago) with printing our invoices. I hope this is fixed soon.

Since zero dollar invoices are automatically labeled paid in full, I don't see how this could be a problem. However, I did run a search for all invoices for that customer and found only the three open invoices that are current. All others were paid in full. I also ran a search for all invoices that would be in the correct…

Which problem do you have, the days overdue or the negative unbilled orders? After looking at some of the customers with the negative amounts unbilled orders, it seems to be caused by the shipping amount? The amount showing as unbilled is equal to the amount of shipping that was charged to the customer (at least on the 6…

Hi Nick: No, I haven't been able to fix the problem. Do you think I need to edit all invoices for this customer? I am also wondering what is causing so many of my customers to have a negative balance in the unbilled orders field. After noticing it (or I should say, paying attention to it) yesterday I ran a search for all…

I was just going to post a similar complaint, though our error says that the font 'Verdana' contains bad / Flags. It has been going on for a while (since the conversion) and you can click thru the message, so we just kept waiting and hoping it would get fixed. It still happens when you upgrade to Adobe 8.

I just went into my transaction forms PDF layouts and changed my fonts on all the element data styles to match the corresponding element label styles. I ended up using Helvetica as the font, because on some you can't change the label styles (they are all Helvetica) and I decided to make them all the same. This seems to…

We noticed this feature too, but it is also gone on our account. Many of our users were really happy when this new feature started, and are quite disappointed to see that it is gone.

Thanks Ken. We actually already have two cases for this already, and they are attached to this issue #126788. One of our sales people clicked on the link to report the error (case # 586714) and then we called and spoke to someone in support this morning and they gave us another case # (586786). This is really causing us a…

Error An unexpected error has occurred. Please click here to notify support and provide your contact information. This is the error that comes up when we try to save orders. This is causing us a huge problem. We are noticing quite a few problems and things that are different today.

We have been having a lot of issues with the file cabinet. When you want to upload a file to the customer record, you can't see the attachments to send file in the list of locations to store the document. That seems to be a real flaw, since you can only send attachments out that are stored in this folder. You have to…

We have been having this same problem. It is causing us trouble, because we use the custom address to add ATTN: lines to the individual orders. It used to fill in the complete default shipping address, and you could just add the persons name or PO # or whatever shipping tag they requested to the main shipping address and…