FYI... we use method to print ZPL labels from NS to wireless label printers. It might be easier a different way but this works... I setup an email template with the raw ZPL code that pulls the item data into the form. I created a workflow button on the Item record that will print the labels (we have an optional quantity…

I believe that you can return the shipping cost when you actually process the refund; there is a shipping tab available. We don't generally return shipping costs either but we always make notes on the RMA so that the person processing knows what to do.

Our workaround for this was to customize the Pick Ticket to match the packing slip (it says packing slip at the top). This way it looks just like a packing slip and can be printed prior to the fulfill process. The only trouble you can run into is if your inventory is off for an item and it shows a backorder when there…

Why is netsuite not resolving this? Does anyone know how to make the printer automatically clear cache before or after a print? I can input the command to do this - but for the people working in shipping, this is not a solution.

[h=1]Associating a Transaction With a Campaign[/h] By default, when a sales transaction is created for a customer, no lead source is selected in the Lead Source field on the transaction. You can change the lead source manually on a per-transaction basis, or you can set the lead source on automatically with the Default Lead…

What's the status on this? It does not seem to be resolved because we are having issues as well. Some of the addresses are being rejected with the suite number.

Yeah, I finally found it and then got the install error. Wonderful.

Thanks... now it's up. I guess NS it playing tricks on me now because I did the exact same thing before.

I can't seem to find the bundle now. Is it just me or what?

I've been searching for something for a while with no good results. I finally found an integrator called Riva cloud that looks very promising. This service works server to server and requires no desktop software at all.

I've done multiple AND statements after a WHEN and they've worked fine. Sometimes the IS NULL (or NOT) function gets funky in case statements, so I have used CASE WHEN {Field1} <> '' and {Field2} <> '' THEN 'Y' ELSE 'N' END Thanks! That worked; however, I don't understand it :o. How would I add an additional parameter to…

does it work when you invert & simplify it? CASE WHEN {FIELD1} IS NULL OR {FIELD2} IS NULL THEN 'N' ELSE 'Y' END Yes :h_a_w: Thank you!

Those two together single quotes aren't separators, they're a pair of the character used to delineate non-numeric values. When there are two single quotemarks in a row '' it means literally nothing. I recommended using that (with <> for "not equal to") to avoid the IS NOT NULL. NULL and '' should mean the same thing.…

You can add other (even dissimilar) expressions with additional AND statements. I've only done four or five in one WHEN clause but I wouldn't expect that there is a limit. Something like this should work: CASE WHEN {Field1} <> '' and {Field2} <> '' AND {Field3} = 'Blue' and {Field4} + {field5} >= 100 THEN 'Y' ELSE 'N' END…

I am also trying to create a case query to test multiple fields but having trouble. I just want to test multiple fields to make sure they are not null then return a result. CASE WHEN {FIELD1} IS NOT NULL AND {FIELD2} IS NOT NULL THEN 'Y' ELSE 'N' END This doesn't work but using a single expression works.

Our UI, restlets and suitetalk are working at this time it seems. We first saw signs of issues at 2pm central time and NO STATUS UPDATE until 3:30. That's unacceptable.

I can confirm we are down from multiple regions as well.

My fedex rep is in front of me telling me that they are having some connectivity issues with their servers.

Does anyone have any update on this? Quite a few of our customers use yahoo email accounts and we cannot invoice them without doing the process manually!!

It will work but it will force your users to use SSO. Each role can be EITHER SSO or User and password but not both. After you add the SAML permission to each of the roles and use SSO to sign in you should see multiple roles available. In the case that you want your users to be able to login outside SSO you can add another…

Well, see normally if its one item we dont make an issue about returning the item. It would end up costing us more to ship it back. All i want to do is reflect that we sent item2 and create a new sales order for item1. It seems just really overly complicated in Netsuite. While I may be able to figure it out and make it…

Ok, yeah i finally got ours working ok. I had the forms linked incorrectly which was causing trouble. Now one more question: what to do if we ship the wrong item. Ex: We create a SO for item1 and fulfill it. Then customer says "hey i got item2". It seems difficult to change the original once it's been fulfilled and shipped…

I am trying to figure out the best practice for this as well. We do cash sales for most of our transactions but when you refund a cash transaction it doesn't want to make a credit memo. This just confuses things more.

I'm interested in implementing something like this too. We have web orders which are placed and it would be nice to have those print in real time. Many printers allow printing from email so it seems the only thing you would need to do is setup a script or workflow to email the picking ticket to the printer. Now how to do…

I currently have a workflow created that emails a copy of the sales order to the printer to be printed and also the packing ticket after fulfillment. This works okay the main issue is you can't have a different layout for picking ticket and sales order they end up being the same thing. This works nicely though, I think I'm…

I've had a similar issue posting an int value to a custom int field and getting decimals. This is in a scheduled script.

I have not been able to get this to work. In theory it should be working but I end up getting some generic error. What I did was this: I created a custom item field that stores the image url. I created a column field sourced from from the item field to pull the url into the sales order. Then I update the transaction…

pinkcherry, can you expand on how that's working for you so far? I want to use iOS and scanners too but there's still not a commercially available product that I can find.

Nevermind... I had a little idea and it worked out! In my case I'm working with the fulfillment email and there's not a lot of fields that show up. But I found that if I use ${transaction.createdfrom.somefield} most of the field values actually work!

I'm trying to do the same thing! That item list tip was helpful, but I still cannot get the tracking number to show. Do you have that working? I've tried about everything I can think!