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I know this is a really old issue but I have been digging around on SuiteAnswers and believe I found a post that addresses this issue: Cash Sale Created from a Memorized Transaction has Status of Unapproved Payment | Answer Id: 42790 User may be memorizing an existing Cash Sale which was successfully charged. Editing and…
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Was there ever a solution to this issue? I am having the same problem and can't find a way to create different templates for different accounts.