Benefits Configuration
Discussion List
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Redwood Benefits: ElectionsHi, Within the elections are the “enroll” boxes editable? Users find it confusing to select Enroll in Waived plans. Could we change the “Enroll” box to say “Select”? -
Performance Assurance for Enrollment Process Post Employee Population IncreaseSummary: Our organization has recently expanded its employee base from 23,000 to 33,000 due to a significant hiring initiative. As we approach the upcoming enrollment cy… -
How to prevent employees from creating duplicate contact in BenefitsWe are looking for possibilities on how to prevent employees entering duplicate contact in Me>Benefits>Before you Enroll>People to Cover I have gone through few communit…
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Benefits Self Service Enrollment Page CustomizationSummary: Current Configuration: As shown in the attached screen shot, there are drop list of values in the menu section. Client would like to change the list of values. …
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Redwood Benefits: Adding a ContactHi, When correcting a contact there is not a submit to close out of the Contacts section. We edit the child's name, enter effective date, select save Once you save the o…
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Redwood Benefits: CoverageHi, Can we add language when adding beneficiaries to indicate leave blank instead of adding 0% for a beneficiary that is not needed? Maybe within the blue box. “The tota…
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Hide Delete Button on ContactsWhat is the best way to hide the delete button on the contacts within the benefits enrollment flow? When employees enroll in benefits through Benefits Self Service, in t… -
27 CHECK DATES for benefits divisor - not 26 pay periods - how do you accomplish this?We will have 27 check dates in 2026 but only have 26 pay periods. [26 periods that start and end in 2026]. For Open enrollment we cannot get the system to use pay date f…
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The salary change life event should not get detected if there is no change in salary amountWe have a requirement wherein we want the salary change life event to not detect when there is no change in salary amount just a record is created for salary change but …
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Is it possible to restrict access to few plans for Benefits Specialist roleSummary: Hi All, We have requirement, where we want benefits specialist to have access to only few Plans. They should not be able to access all the plans.In Data securit…
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Supplemental Life Post Election FormulaWe need to edit our Election Formula attached to our Supplemental Life Employee plan as the current formula we have does not appear to be covering all scenarios. Our req… -
OTBI--Employee Benefits Enrollment by Age GroupSummary Quickly visualize your plan enrollment by age group. Modify your Benefits communications to impact enrollments by age group.Content This is part of a series of s… -
Benefits Specialist roleSummary: Hi All, We have requirement , where we need to give access to benefits activity center for extrenal vendor to make enrollments..I have added employee role and b…
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Can you update the mapping of the BEN_ENRT_CTFN_TYP to align to seeded Document TypesSummary: It looks like there is no ability to update the mapping from the seeded Certifications to the seeded DOR. You can update the meaning of the BEN_ENRT_CTFN_TYP an…
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Life events are not getting triggered auomaticallySummary: We have a new implementation of Benefits and no Life Events are getting triggered automatically Content (please ensure you mask any confidential information): s…
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How to Hide Annual Rate in Benefit Self Service for specific program.Summary: I want to hide the annual amount for specific program on self service page, I have tried with "#{bindings.DisplayName.attributeValue != 'Benefits Program'}" el …
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Open EnrollmentSummary: Open Enrollment Announcement – Fall 2025 With the upcoming Open Enrollment period, benefit administrators using Oracle Cloud Benefits will have the opportunity …
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Do we need to create new plan. We only have change of carrier ?Do we need to create new plan. We only have change of carrier ? We send interfaces to Known2U and ADP. So, do we need to create new plan? or use existing, modify rates a…
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Beneficiary Organizations Doesn't Show Under "People to Cover" Without Quick Action OnHi All, The business has requested that we make the section "beneficiary organization" show under the "verify people you would like to cover" in Redwood benefits self-se…
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Benefits Activity Center does not show default benefits relationship (Redwood 25C)Summary: Hello, The Benefits Activity Center is not displaying the default benefits relationship. Please, I need assistance to correctly configure the default benefits r… -
HR Manager Need to change the Effective start date for ICP During Approval CycleSummary: HR Manage Need to change the effective start date for ICP During Approval Cycle when h Claim it is that Doable? Content (please ensure you mask any confidential… -
People Manager in Eligibility Profile is not working as expectedSummary: People Manager in Eligibility Profile is not working as expected Content (required): Created an eligibility profile with People Manager as 'No' to fetch employe… -
Could anyone help with introducing child count in benefits eligibility?Summary: The business required the child count to be included in the eligibility where the count for Emiratis and Expats are different: Emiratis: Employee + Spouse + 4 c…
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Error: The record couldn't be retrieved for processing. Contact your help desk.Hello, I’m encountering this error while evaluating the Detected Life Event on the same date, i.e., 10/13/25. Has anyone else experienced this issue? Please let me know.…
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Erroneous Election Made DateSummary: Records are recording an erroneous, future dated Election Made Date. Content (please ensure you mask any confidential information): Enrollments made 11/20/2023 … -
person selection formula for to get the employees based on ageSummary: Hi All, Can anyone please share person selection fast formula to get the employees based on age. Thank you Content (please ensure you mask any confidential info…
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Add Benefit Groups with End Date via HSDL or Spreadsheet LoaderHello Experts, We're trying to achieve to add benefits groups in bulk with the End Date itself during the creation. We tried to achieve the same from HSDL and Spreadshee…
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Impacts of Global Transfer on benefits moduleSummary: Hi Team and Experts, We are migrating 50+ employees via global transfer from one Legal entity to another effective 01-Jun-2025. They had priori processed life e… -
Contact added during OPEN enrollment is not visible in the enrollment pageSummary: Hi All, We configured benefits for the US legislation but we are facing an issue with the enrollment page. During OPEN enrollment, employees first add their con…
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How can we change the verbiage on Redwood Self-Service Enrollment Page for Pending Actions Task?Summary: We are using Oracle HCM Cloud version 25A and are enabling Redwood Self-Service Enrollment. On the Post-enrollment section of the enrollment page, the “Complete…