Benefits Service Center
Discussion List
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Can we hide tabs on Overview tabs on Benefits Activity CenterSummary: As we don't need Court Orders and Billing, i wanted to hide few tabs on Overview section in Benefits Activity Center Page. Content (please ensure you mask any c… -
how to hide quick action in Benefits Activity CentreSummary: How do i hide the quick actions under Benefits Activity Centre » Enrollments. Content (please ensure you mask any confidential information): Version (include th…
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How to enforce court order de-enrollment?Is it possible to enforce the de enrollment during active court orders. ? The requirement is that when the benefits admin has updated any court orders, the employee elec…
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Assignment category life event not get triggered while using multiple person changes in 1 LifeEventThe employee when changes employment from PRN to full time—> Life event should trigger The employee when changes employment from Part time >24 to full time—> Life event …
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Benefits would like to have any benefits group automatically end with Termination dateHi Team, When an employee terminates employment, currently the ben group does not end date. If that employee is hired back, we have to manually end date any benefits gro…
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Close Pending Action Item: Designate DependentSummary: Need to close Pending Action Item for Designate Dependent for a specific plan under specific Program. Issue Faced: Designate Dependent coming for Colleague Only…
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Unable to Void Life Events for Terminated Employees in Redwood UISummary: Unable to Void Life Events for Terminated Employees in Redwood UI Content (please ensure you mask any confidential information): When an employee is terminated …
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Unable to hide 'Student status' under Benefits Administration>Benefits Service Center>Person InfoI am trying to hide the Student Status field under the person Info page. But, while trying to publish, the changes made in the extension rules are not reflecting. Any in…
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Redwood - Benefits Relationship LOV blank for terminated workersSummary: Unable to view the benefits relationship for terminated workers under the Redwood Benefits Summary Page. Users can see LOV results for active workers. All roles… -
Unable to see Document Types for Birth Certificates in Redwood BenefitsSummary: Only some people can see this, while others cannot in Redwood. However, non-redwood there are no restrictions. Content (please ensure you mask any confidential … -
While running Reevaluate Designee Eligibility, all the plans are getting reenrolled.We are using the Loss of Eligibility (Age Out at 26) life event for dependents under the Medical plan. When the child ages out, all the plans are being de-enrolled, incl…
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TIN Type and TIN Number is not visible in Benefits RedwoodHi, TIN Type and TIN Number fields is not visible when adding New Contact in People to Cover (Ben Admin side) and Before You Enroll (ESS side). Is there anything that we…
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Error"After the security administrator regenerates the access control list, you can see the details"I am getting the below error in the redwood in the Benefits Activity Centre. I am able to access all the other pages. Any input? Navigation:Home»Benefits Administration …
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All employees are appearing two times when searching in benefits activity center.When navigating to Benefits Service center, the employees appear twice in the BSS. The employees have on assignment only. . Also, the program eligibility profile uses, p…
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Error when Evaluating Life Event - Termination (PAY-1635003Summary: Hello, Encountered the error below when trying to Evaluate back dated Termination Life Event. Resignation is 10/1/2024 What might be possible reason for this? T…
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Benefits: Can document upload in benefit program be made mandatory only to specific employees?Summary: Hello, Our client has a benefit program in which there are document uploads configured. Usually, each year during the open period, there is automatic renewal. T…
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How to Change the Context in Fast FormulaSummary: I have Benefits FF for Age Depemendent Drop which was working fine but now it failed for some scenario because of dependent Full Name we are using. But now i wa…
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Can we Handle Loans in HCM BenefitsSummary We have a requirement to implement ability for employees to request Car loan, Marriage loan.Content We have a requirement to implement ability for employees to r…
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Benefits Open Enrollment: Evidence of InsurabilityHello, Could someone kindly help me? Last year, during Open Enrollment, we configured this requirement so that 10K-50K had no EOI, only 100K and 250K. Right now, the req… -
HSA Rates limitationIn the HSA plan, the IRS limit is $4,800. If a user has already contributed $150 and attempts to enter $4,800 again, the system still accepts the value. Can we enforce a…
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Facing Error: You need to enter a date of birth that's before the start date of the person record.Summary: Hello, we're performing data migration of contacts for benefits. We have faced the following error: 'You need to enter a date of birth that's before the start d…
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Is there any communication from Oracle if there is an update on Imputed ratesWe wanted to know if there is any communication done by oracle when we have updates to the Imputed rates or does the customer needs to visit IRS site each time to confir…
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Get rid of the system messages from the post election edit fast formula validationCould someone help in get rid of the additional system messages in this post election edit fast formula error message? Especially, I want to get rid of the text, "Review…
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Unable to view benefits relationship under redwood pageSummary: Unable to view benefits relationship under redwood page. All roles are updated according to the guide, also added seeded benefits roles to test. Unfortunately B…
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Element errors Issue while evaluating open enrollment for new plans.Summary: Issue : Unable to process Open event due to enrollment error. Issue Description: As part of Open enrollment 2026 we have introduced new plan ‘Optional Life, Opt…
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Is it possible to change the HSA amounts without opening a Life event?Summary: Hi Experts, we have a requirement to configure the Benefits setups to allow the changes in HSA amounts throughout the year without opening a Life event. can you…
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ACA 1095-C report is not showing correct code in row 16I am generating 1095-C for my client. We want to get code 2C in line 16 of 1095-C report. In the ACA spreadsheet, I have entered 1E for all months in line 14, gave the a…Anubha Jain 11 views 1 comment 0 points Most recent by Chai-Oracle Payroll and Global Payroll Interface (GPI)
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View payroll info not showing in Benefits service center in RedwoodSummary: Earlier under rates, user could see the 3 dots, which used to show the Payroll info for the rate. With redwood in BSC, we dont see that option anymore, Its that…
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How to handle 27 pay periods in 2026, but benefit deductions will only be coming out for 26 paysSummary: Will have 27 pay periods in 2026, but benefit deductions will only be coming out for 26 pays - so therefore we will need to end date benefit rates for 2026 with… -
benefits new dependents are not getting evaluatedThe newly added dependents are not getting evaluated when a life event is processed. Example - new child is added, the child does not get listed in the EE+children optio…