Journeys
Discussion List
-
How to navigate to Journey Setup for the feature "Create Journeys and Tasks Using Generative AI"How to Navigate to Journeys Setup, Journey Templates, Journey details page, Task Groups page? By default, the AI Assist option is hidden out-of-the-box (set to false). T… -
Redwood: Utilizing Guided Journey in adding tooltip directly in the DFFSummary: We are trying to utilize Guided Journey in adding tooltip in Transfer page. However, Is there a way to place the tooltip per each DFF instead of page-level only…
-
Journey - Not pressing the “Start Journey” button againHello, I need help with a question from my client. The journey of the Person category has been configured to register bank accounts for the employee. We have created a l… -
Use of Checklist Mass Allocation HDLSummary: Difference of ChecklistMassAllocation with AllocateChecklist (HDL) Content (required): Hi, we would like to understand what is the difference between ChecklistM…
-
Stop welcome email trigger in enterprise onboardingSummary: Hi, We want to stop welcome FYI email triggering to new candidate while move to HR. Checklist category: Enterprise Onboarding Action name: add pending worker Cu…
-
Enterprise onboarding not getting triggered for Direct Hire from Core HRWe have created Enterprise on boarding for External Hire Employees with 2 Enterprise on boarding steps of action Add pending worker and Hire. For all the employees getti…
-
Ability to populate employee information in a letter requiring employee's signature?Summary: We have a letter that will need to have the date of the letter and the employee's information populated. It would include the following information: - Date (dat… -
Is there an ability to update allocated Journey Task that has a configurable form using an HDL?Summary: We have a pre-boarding journey that contains a task for Onboarding Team that having Configurable Form. The onboarding team updates a certain field on the form a…
-
Journey/Checklist Archive and Purge Date ReportSummary: Looking for report or data subject area we can review the assigned journey/checklist dates for archive and purging. This is needed to ensure the "Update Assigne… -
Unable to restrict character usage in value setNeed to lock down Social Security Number to 9 digits. We would like to have SSN field to have exactly 9 digits not more or less. Value Set has been configured as below; …
-
Journeys triggering for new hiresI'm creating new tasks in Journeys for new employees and am new to the system. Aside from selecting the correct eligibility, how do I make sure something goes to the emp…
-
Place or Location parameter to be fetched in e-signature taskSummary: We have e-signature task which should embed to a report document where we are able to fetch SIGNER_NAME, SIGNER_DATE . There is a requirement from Client that w…
-
Manage HCM Alert Trim the stringSummary: Hi All, We are using HCM Alerts for our client. We have requirement where we need to trim one of the field. Example: workers.workRelationships.LegalEmployerName…
-
Data that's not archived or purged > Questionnaires ?Summary: Content (please ensure you mask any confidential information): Hello, As per the implementing guide for Journeys Could someone clarify what Questionnaires mean … -
No notification if previous task was completed using HDLSummary: We have a Journey that shows a task to the employee that some background processes are running. This task is set to Complete using HDL when these processes have…
-
Deferred journey deadline passed but it's not deployingSummary: I deployed a journey with on 9/20 for the following day - 9/21. The journey shows as deferred. The deployment date is showing in the past. Could anyone tell me …
-
Contextual Journey - Visible both Resume and Start New JourneySummary: I have created a contextual journey for Employee Transfer action. Based on the given criteria, the journey was initiated for an eligible employee. However, whil…
-
Task owner is not receiving notification when the task is completed by the performerSummary: In our offboarding journeys, we are using Area of Responsibility for the Performers and Owners of some of our journey tasks. In some cases there are more than o… -
Remove edit access from 'Checklist templates'Summary: We see that all HRs have edit/delete access to the Journey checklist templates on the home page, but we don't see any seeded/custom role with the duty 'Manage J…
-
report signature task issueHi all, User began to make tests with signature task that generate a report, however them received 404 http error. if you see url link below, we see main site repeated t…
-
Journey Templates - Error response during RestActionSummary: After turning on 24D Redwood profile for Journey Setup pages ORA_PER_JOURNEYS_SETUP_REDWOOD_ENABLED, we are getting an Error response during RestAction when try… -
How Manager can access journey initiated by Team Member?Hi All, Hope you're doing well! We have designed a journey that employees can initiate by providing all the necessary details. Once the details are submitted, an approva… -
24D Performance-Guided Journey in Self Evaluation and manager evaluation page not renderingSummary: On the Performance self evaluation page and manager evaluation page, the guided journey banner is not rendering, the banner is cut off. At times, I go back out …
-
Can we define Contact Info displaying at Task level in a journey.Summary: In the current behavior, we understand that who ever initiates/assign the Journey to employee their name is showing in Contact Info section at task level with i… -
The journey task is appearing in My Tasks before it is releasedSummary: We have a journey that is a termination interview. When the worker are terminated, the journey are allocated and then the BP clicks on a tasks that releases the…
-
Journey Not moving to completed post task completionSummary: Hello All, I have a journey with 2 tasks, and I assigned it to myself on 7/28/2024. After completing both tasks, the journey still showed as open, but it moved … -
Hide quick action but show in application taskSummary: I understand that if you had a quick action from My Team, it will also not show in the Application Task list if the assignee is Line Manager. Is there a way to … -
Delete JourneySummary: Is it possible for HR to delete an assigned journey? Can we use HSDL to delete an assigned journey? Content (please ensure you mask any confidential information… -
How to hide non-personal journeys from Line Managers in the explore tab?Summary: How to hide non-personal journeys (organizational journeys like Offboarding, Onboarding etc ) from Line Managers in the explore tab? Customer wants only the HRs…
-
Redwood Guided Journey Image is not loadingSummary: Redwood Guided Journey Image is not loading in first attampt. after refresh we get full image. Anyone can suggest what can be done? Content (please ensure you m…