Onboarding
Discussion List
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Why am I getting this error "java.lang.NullPointerException" for I-9 Journey task?Summary: Getting an error and link to the website is disabled Content (please ensure you mask any confidential information): Version (include the version you are using, …
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Journey Task status is not changing after Expiration DateHi Team, We have a Journey (Checklist Template) with 3 tasks. Each task expiration is set to 60 days after Assigned Date. Out of 3 Tasks, 2 Tasks have been completed bef…
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Need help? Contact us. Journey Contact Image?Summary: Is there a way to update the image to the company logo for Journey Contact/Free Text Content (please ensure you mask any confidential information): Version (inc…
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How to see future dated journeysWe have an issue where we cannot see future dated journeys but was solved (SR raised) when we ran ESS jobs. Does this need to be scheduled? Also, is it expected that it …
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How to re-assign the same journey to the same list of users on a yearly basis?Summary: We have a requirement from our client to enable the re-assignment of same journey like document acknowledgement every year by the employees in the organization?…
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Can the HireRight i-9 integration be used WITHOUT e-verify?We have a need to automate the I-9 form without using e-verify. Has anyone used the HireRight delivered integration (or other vendor) for I-9 form generation and storage…
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Enable Oracle Search for Journeys - 25AHi Team, We have moved to 25A and we are trying to enable Oracle Search for Journeys by following the below document link. https://docs.oracle.com/en/cloud/saas/human-re…
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Change the notification subject of Enterprise Onboarding email (ChecklistWelcomeReport)Summary: we have a requirement to change the subject of enterprise onboarding welcome notification. (ChecklistWelcomeReport) . please help on how to do it. Content (plea…
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Journeys Access for External People who have not joined yetSummary: Hi , we are implementing Journeys but not using Recruitment Module instead using another software for recruitment, we hire new employees in recruitment module a…
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Journey to be visible after 7 days of new hireSummary: Journey to be visible after 7 days of new hire Content (please ensure you mask any confidential information): We have a requirement to assign onboarding journey…
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Is there any option to hide/rename the Last updated by "FUSION APPS" in Journeys pageThere is a requirement to hide the last updated by FUSION_APPS_HCM_SOA_APPID in journeys page. If not able to hide, is it possible to rename the FUSION_APPS_HCM_SOA_APPI…
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An Advanced task does not assign the attached document when it's added from task library.Summary: We have an Advanced task added to the task library which is a combination of "Questionnaire and Document". When we are adding the task to an assigned journey, t…
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Goals Application Task is not available in Journeys after redwood migrationThe Goals task was available in the Journey application tasks. However, after moving to Redwood, we are unable to see the Goals application task. How can we resolve this…
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Triggered journey is available in the Allocate checklist screen but not available under Journeys?Summary: We have created a journey called 'India Clearance Journey' which was allocated to an employee. This is visible under Allocate checklist screen. But, it is not b…
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Allocation criteria used to initiate an OnBoarding journey when a candidate becomes pending workerSummary: When a candidate is moved to HR and becomes a pending worker, we want the on boarding journey to be initiated for the PW. So, we have used Allocation Criteria a…
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Enterprise Onboarding journey gets triggered only with one stepSummary: We have divided the the Enterprise Onboarding Hire Journey in 2 parts, Part 1 should trigger immediately and part 2 should trigger after 7 days. Now Only Part 2…
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Rename On Boarding Category name to Onboarding in My Journeys pageHello, Is it possible to change the category name on the My Journeys page? We have a requirement to update the name from 'On Boarding' to 'Onboarding.' Can anyone provid…
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Journeys Completed Status Marked as Not Applicable and Dependent Eligibility Criteria FailedSummary: After Assigning Journeys. Journeys Completed Status is Shown as Marked as Not Applicable and Dependent Eligibility Criteria Failed. Content (please ensure you m…
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Journey Task-level Alert on Task with Delay Duration Triggers Day PriorHi, I'm curious if anyone else has had an issue with using Task-level Alerts on Tasks which have a Delay Duration applied to them. Currently, we have Tasks that will ini…
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Is it possible to track the history of completed checklist task if it reopens by managerSummary: When Manager or task owner reopens the completed task for the performer, is there a way to track the history of completed checklist task. Content (please ensure…
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Multiple ESignature in Electronic Native EsignturesHi Team, I came across a blog that explains how to fetch multiple e-signatures, but I'm encountering issues with retrieving the details correctly. I believe I'm missing …
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Learn enrollment task missing from checklist template configuration in PROD environmentI am implementing Journeys for a customer and we are having an issue with the "Learn Enrollment" task type in their PROD environment. In the task configuration, when I l…
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Is it possible to add guided journey to a single journey instead of all?Summary: Using VBS it looks like you can set guided journeys at the page level, but how can guided journeys be added only to a specific journey? With the inclusion of AI…
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Reminder notification is not translated based on preferred user languageSummary: When a user sets their preferred language to Spanish, the journey and bell notifications are correctly translated. However, click a reminder notification link f…
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Journey not appearing under Me > My JourneysHello, We came across this issue fairly recently where when we try and allocate a checklist to a worker through the 'Allocate Checklists', for some reason it doesn't app…
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Can someone clarify the roles of "Owner" and "Other User"?Summary: Can someone clarify the roles of "Owner" and "Other User" at Display Settings? My understanding is that the "Owner" is the person who assigns the checklist, whi…
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Fast Formula to assign the task to Future Line Manager XX days before the effectivity of transferHi, Can we use fast formula to assign the task to the future Line Manager of the employee? We have a requirement that the new Line Manager must complete a task prior to …
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Journey task (Learn enrollment) - "An error occurred while loading the content from content server"I am having an issue with the learn enrollment task type in an Onboarding Journey. When the employee tries to access the learning content from the Journey, they can clic…
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Journeys electronic signature task allows employee to click done before signingIn my onboarding journey, there is an electronic signature task that is allowing the employee to click the done button before signing the document. It does however make …
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Nudge reminders are not sent for onboarding JourneysSummary: We have created a new nudge plan to send Reminders to the employee's when the onboarding Journey is not completed after 30 or 45 Days. We have created new nudge…