Benefits Employee Self Service
Discussion List
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Redwood personalization in Advanced vs Express modeSummary: Hello Oracle Team members @Tamara Mills-Oracle @Adam Gates-Oracle @Monica Vijayashanker -Oracle @Nagaraj Hunur-Oracle we are currently in UAT week for our clien… -
How to keep the enrollment window open after the Life Event is closed.?We have two life events for different benefits plans. When the first life event is evaluated, the enrollment window opens, but it closes when another life event is trigg…
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Not able to update the User interface text, getting error Error: Invalid TextHi, I must update the Enrollment end time in the static text for benefits Open Enrollment, but not able to update the user interface text and getting below error message…
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Redwood Me > Benefits: Can we change the verbiage under Your Benefits?Summary: Currently when Open Enrollment life event is assigned there is the verbiage below that displays. We do not want the close date to display, is there a way to upd… -
Carry forward logic not working for cross plan type defaults fast formulaSummary: We have situation where we are trying default in new dental plan based on the enrollments under already enrolled medical plan. Plans and option were defaulted a…
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The person change fast formula for employment category change is not triggeringI use the below formula to trigger a life event. eg: When employment category changes from PRN to full time, the life event should trigger. However, the life event doesn…
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Change the color and text size of the "Enrollment Confirmation" text windowCan we change the format and background color of the text box with shows Enrollment confirmation after the submission of benefit elections, in the Employee Self-service …
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Employee costs does not display on enrollment pageSummary: After evaluating new hire LE the employee and employer rates are not displayed for all prepared plans and options. I have attached screenshots of the Pet Care P…
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Redwood Benefits- Expose National Identifier Section in “Before You Enroll” Quick ActionSummary: Hi all, We are currently implementing Redwood Benefits and have a requirement from our client to expose the National Identifier section in the “Before You Enrol… -
I am unable to see spouse plan optionsEven after evaluating marriage LE i can't see spouse options, I am still seeing Individual or employee only options
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Where can I create EAP links for Benefits offering in Oracle Benefits in Self Service?Summary: Hello All I have a requirement where client is asking to have EAP links on Benefit Service Page where EE can review all the offering before going into Enrollmen…
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Assignment category life event not get triggered while using multiple person changes in 1 LifeEventThe employee when changes employment from PRN to full time—> Life event should trigger The employee when changes employment from Part time >24 to full time—> Life event …
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Fast formula on benefits coverage limitI need to have a formula for the maximum coverage amount the employee is entering as part of the enrollment process. The employee cannot enter an amount more than half o…
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Getting error while uploading Birth/Marriage certificate in Benefits Self service pageWhile uploading marriage certificate through pending actions in Benefits self service page , i get this error - You don’t have access to create a document record for thi…
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Unable to see document type and description through ESS benefits pending actionSummary: I am unable to see the document type and description while trying to add document type in the pending action section in Self service enrollment page for Benefit…
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post election fast formula is not triggering for employee side but its triggering for employers sideSummary: This post election fast formula is not working for employee logins while enrolling plan to check the Gender and DOB. Content (please ensure you mask any confide…
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Warning message pop up on enrollment train stopsSummary: How to add the warning message for employees during benefits enrollment Content (please ensure you mask any confidential information): Hi All, We have a require… -
Need to Validate Working of Participation and Rate Eligibility FormulaHi, We created a Participation and Rate eligibility fast formula to validate eligible benefit plan for a particular employee. There are 5 parameters (Gender, Nationality… -
All employees are appearing two times when searching in benefits activity center.When navigating to Benefits Service center, the employees appear twice in the BSS. The employees have on assignment only. . Also, the program eligibility profile uses, p…
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Enroll button is disabled on My Benefit Page(Redwood)Summary: Enroll button is disabled on Employees Benefits Self Service page. Currently we are using Seeded Employee Role, we don't have custom roles. Could anyone let us …
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Hide the Self in the Enrollment PageSummary: We are implementing Benefits in redwood and are enrolling only dependents. But we are able to see the Self, though the employee is not enrolled. Version (includ…
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Rank question in Benefits surveySummary: There is a requirement to configure Survey for OE 2026 and one of the questions is to rank the options of communication. Content (please ensure you mask any con…
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Adding a contact during OE error- Participation process is currently evaluating the procedure errorWhen manually adding an OE LE to people during OE testing, I noticed the below error is seen any time I'm adding a new contact in the Verify people you'd like to cover s…
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Benefits TrustHi, We need to remove this option (Contact HR Ops..), does anyone know where we can configure this? Thanks! -
Redwood - How to change/hide the list of quick actions in Benefit Self Service PageSummary: Redwood - How to hide the list of quick (all the options)actions in Benefit Self Service Page
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Proof of Good Health - Document getting carried forwardHi, As per current Program setup the document upload validity is for Lifetime. When an Employee is trying to complete the pending action for Loss/Gain of coverage life e…
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COBRA Administration in Oracle HCM CloudSummary Ability to do complete COBRA setup in cloudContent Has anyone here implemented COBRA benefits in cloud? From what i know there is no full capability in supportin…
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landing background image issue on benefits pageWe are uploading a landing background image via HCM design studio on benefits page but actual image is not getting fit, Is there any way that we can fit the actual image…
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Challenges with the self-reported life event enrollment window or flowSummary: In Redwood UI for Benefits and the challenge we are facing with employees reporting events like e.g. -Employee reports a Marriage event (which has 30-day enroll…
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Benefits Plan Comparison color is not in SyncHi, In the Benefits Plan Comparison tool, the color of the comparison value is not consistent as some are black, and some are gold. Can it be consistent across the tool …