Category 453
Discussion List
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How to restore the benefits enrollments after processing Termination life eventSummary: Hi Team, Please find below our client requirement: They are terminating employees and processing that termination life event in benefits module, enrollments are… -
Rank question in Benefits surveySummary: There is a requirement to configure Survey for OE 2026 and one of the questions is to rank the options of communication. Content (please ensure you mask any con…
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Adding a contact during OE error- Participation process is currently evaluating the procedure errorWhen manually adding an OE LE to people during OE testing, I noticed the below error is seen any time I'm adding a new contact in the Verify people you'd like to cover s…
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Benefits TrustHi, We need to remove this option (Contact HR Ops..), does anyone know where we can configure this? Thanks! -
Communicated rate is not working as expectedSummary: Hi All, We have monthly rate defined. The payroll is bi weekly. The communicated rate is not getting calculated correctly.It is working fine for plan.Can the el…
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Issue with "View Report" in Benifits Activity Centre.Summary: Issue with "View Report" in Benifits Activity Centre- Report returns all employees instead of selected person. Content (please ensure you mask any confidential …
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Redwood Person Info page not having person type sectionSummary: I noticed that in the Benefits Administration > Person Info page, I can see the 'Person Type' section, but when I open the Redwood page from my client groups > …
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Redwood - How to change/hide the list of quick actions in Benefit Self Service PageSummary: Redwood - How to hide the list of quick (all the options)actions in Benefit Self Service Page
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Where to see SFTP transmitted log after interface transfer?Summary: I have SFTP configured for vendor interface file transfer. Could you let me know where I can view the SFTP transmission log after the interface file is transfer…
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Redwood Benefits - How to update the 'Need Help? Contact Us' section in Self ServiceSummary: On the Benefits Redwood Self Service page, under the 'Need Help? Contact Us' section, there is a message: 'After representatives are assigned, you can see them …
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legal entity change on employee did not trigger life event in oracle fusionLife event is not triggering when performing Global transfer on employees. Moving employee from one Legal Entity. WE checked the formula is defined correctly and is comp…
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Proof of Good Health - Document getting carried forwardHi, As per current Program setup the document upload validity is for Lifetime. When an Employee is trying to complete the pending action for Loss/Gain of coverage life e…
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Once a plan is active, and being used, do you have to manually add additional year periods ?Summary: After the initial set up of a plan, and you enter range of year periods, do you have manually add additional periods? Are we supposed to put in the ranges up to… -
What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service?Summary: What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service? Content (please ensure you mask any confidential information):… -
Is it possible to temporarily suspend medical deduction for one pay period in benefits?Summary: I have a requirement, where I wanted to stop medical deductions for Bi-weekly 27th pay check, is this possible in Benefits? Has anyone explored below option in … -
End dependants coverage based on employee ageSummary: Hi All, We have three plans for Voluntary life Employee,Spouse and Child.When the employees turns 60, the dependant's coverage should end .How can we acheive th…
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todays date selection is not there for redwood benefits pagesSummary: When accessing the Redwood pages for Benefits Summary or Benefits Activity Center, generally the enrollments are displayed based on the selected date. After sel…
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Plan is not available for enrollment when the Option type is set as absences under plan type in 25C.Summary: We have created a Vacation sell plan and under manage plan type, the Option type is set as absences. This was working earlier and we were able to see the absenc…Vivek Gopalakrishnan-Oracle 33 views 8 comments 0 points Most recent by Nagaraj Hunur-Oracle Benefits
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Redwood Benefits – Change Beneficiaries Quick Action Not Working Without Life EventHello all, We are testing Redwood Benefits Self-Service and noticed an issue with the Change Beneficiaries quick action. Problem: When we go into Change Beneficiaries fr… -
Change you change the verbiage in Redwood Enrollment SubmittedSummary: Can we change the verbiage after someone submits their elections? Content (please ensure you mask any confidential information): Version (include the version yo…
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landing background image issue on benefits pageWe are uploading a landing background image via HCM design studio on benefits page but actual image is not getting fit, Is there any way that we can fit the actual image…
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Start Here- Learning opportunities to get started with Benefits Redwood AdoptionGoals Our vision is to deliver a cutting-edge, streamlined experience for Employee Benefits Enrollment and Administration through Redwood design, ensuring employees stay… -
Challenges with the self-reported life event enrollment window or flowSummary: In Redwood UI for Benefits and the challenge we are facing with employees reporting events like e.g. -Employee reports a Marriage event (which has 30-day enroll…
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Unable to Void Life Events for Terminated Employees in Redwood UISummary: Unable to Void Life Events for Terminated Employees in Redwood UI Content (please ensure you mask any confidential information): When an employee is terminated …
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Benefits Plan Comparison color is not in SyncHi, In the Benefits Plan Comparison tool, the color of the comparison value is not consistent as some are black, and some are gold. Can it be consistent across the tool …
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National Identifier field missing in People to Cover Redwood pageSummary: In RUI People to Cover Page we get the Option of National Identifier but in Redwood page this is missing when we navigate through My Client Groups → Show More →…
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Benefits would like to have any benefits group automatically end with Termination dateHi Team, When an employee terminates employment, currently the ben group does not end date. If that employee is hired back, we have to manually end date any benefits gro…
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Add Instructional Help Text to benefits self serviceSummary: We are trying to add instructional help text directly to the various steps of the Benefits self service enrollment journey, especially under “Enroll in benefits…
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Unable to Cancel Work RelationshipSummary: Hello, we found that a non-Worker record with assignment number xxxxMR_912 got terminated on 31-Dec-2024. New non worker work relationship with assignment numbe…Smitashree Pradhan 158 views 7 comments 0 points Most recent by Vaishnavi Giridhar Bingi Human Capital Management
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HSA & FSA CalculationsHello Team, We would like to understand the mathematical calculations behind the FSA and HSA values generated by the calculators. The results we received did not align w…