Category 453
Discussion List
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none of the benefit plan are showing in self service page in fusion HCM?Summary:none of the benefit plan are showing in self service page in fusion HCM? Content (please ensure you mask any confidential information): Version (include the vers… -
Manage Action Item greyed outI do have all the roles I could have, does anyone know what might be causing this issue?
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Redwood - Benefits Admin is not able to add or edit SSN for existing dependent in People to CoverSummary: Our Benefits Admins are receiving permissions message when trying to add an SSN for an existing dependent. All of the fields are set to visible for NID section …
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Lock of the mandatory enrollment period for the benefits planFor the client I’m assisting, we have a health plan scenario where employees must remain enrolled for a specific period before they can switch plans. However, during thi… -
Person change causes life event not triggering for TerminationsSummary: We have a "Person Change Causes Life Event" fast formula associated with our termination trigger with the below conditions. We have been seeing that it is not w…
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Dependent Eligibility Issue (Fast Formula)We created a Fast Formula to validate dependent eligibility: if a specific field in their registration is filled out, they are eligible; otherwise, they are not. However…
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Unrestricted Program Window Closes MidnightWe have an Unrestricted Program which is 'always open', but on ESS Redwood page, it shows window closes midnight, which is misleading. If I login as an employee at 4pm, …
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Close Pending Action Item: Designate DependentSummary: Need to close Pending Action Item for Designate Dependent for a specific plan under specific Program. Issue Faced: Designate Dependent coming for Colleague Only…
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Error when backing out life eventSummary: Error when backing out life event Content (please ensure you mask any confidential information): The message is ORA-20001: The end date of the entry can't be ex…
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Error while backout the life eventSummary: Hi All, This is new implementation. The client has rates starting 11/1/2025. So, we have created Programs ,Plans as of 1/1/1951. But they want rates from 11/1/2…
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Oracle Agent studio in Fusion ERP 25cSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Document requirement for an unrestricted planSummary: Document requirement for an unrestricted plan Content (please ensure you mask any confidential information): Hi All, We have an ongoing plan which is enabled fo…
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End the employee and child coverage when the employee age becomes 70Summary: Hi All, For one of the plans, the employee and the child should loose the coverage ,when employee reaches 70 years.Can anyone pls suggest how to acheive this re…
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Voluntary insurance Plan issue on birth life eventSummary: Hi Team, I need your help with an issue. We have a requirement that any enrollment above $200k requires proof of good health ($200k being the guaranteed amount)…
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Trigger benefit life events based on secondary assignmentsSummary: Client allows multiple assignments for employees. Total FTE of >= 0.5 are eligible for benefits. Employees with primary assignment of .4 gets an additional assi…
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New Hire during open life is not triggering for new hire during open enrollment windowSummary: We have open enrollment configured and running smoothly, but recently we are trying to understand a configuration done in past, where maybe a formula was modifi…
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Unable to hide 'Student status' under Benefits Administration>Benefits Service Center>Person InfoI am trying to hide the Student Status field under the person Info page. But, while trying to publish, the changes made in the extension rules are not reflecting. Any in…
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EOI certificate for Basic Life insurance not workingFor Employee Basic Life plan, there is a requirement to set up EOI certificate for employees having coverage of more than 1 million USD with no interim (it should stop a…
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Can we hide Self-Service Enrollment Path options (Choose how you want to enroll) on ESSHello We have enabled the Redwood pages for Benefits and Business is performing the end-to-end testing. One of the issues raised by business is to hide the 'Choose how y… -
Accruals for Benefits PlansSummary: Hi Team, Client requested provision/accrual for pension plans in benefits. We didn't find any options in configurations to create accruals in benefits module. C…
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How do I get plan documents to display under View DetailsSummary: I added plan documents under the Plan Additional Configuration for HDHP and went to click View Details under the Medical section and I'm not seeing a link or a …
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How to hide the additional info section on the people top cover page in the benefits self service.Summary: Unable to find the' Rule' option in the VB. Trying to hide the whole additional info section on the people top cover page in the benefits self service. Can some…
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Unable to see Document Types for Birth Certificates in Redwood BenefitsSummary: Only some people can see this, while others cannot in Redwood. However, non-redwood there are no restrictions. Content (please ensure you mask any confidential … -
Benefits Special Case: New Hire Start Date and Coverage Date is the sameHello Community, We have a special case where our New Hire Start Date is the same as his benefits Coverage Start Date, in other words his benefits starts the same day as… -
While running Reevaluate Designee Eligibility, all the plans are getting reenrolled.We are using the Loss of Eligibility (Age Out at 26) life event for dependents under the Medical plan. When the child ages out, all the plans are being de-enrolled, incl…
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Switching from PPO to HDHP or vice versa and receiving a spending account errorWhile configuring for OE, I noticed an issue when a user tries to switch from PPO to HDHP, for example. When enrolling in HDHP, I also change my Spending Account from HR…
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The Hide Annual Rate field was introduced in the additional configuration of benefits plans.In version 25C, the Hide Annual Rate field was introduced in the additional configuration of benefits plans. However, even after enabling this field, the rates are still… -
View benefit enrollment without ability to make changesSummary: We have a requirement to only have a view benefit enrollment without ability to make changes for HR. Is this something we can achieve with adjusting custom role… -
AI Agent AuditingSummary: Is there audit to findout who and when disabling and enabling of AI Agent Happened. We have built Benefits AI Agent. But it got disabled after applying 25C. We …
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Clarification on Person Number vs Worker/Assignment Number in Oracle HCMSummary: Hello, we would like to confirm the standard behavior of Person Number and Worker/Assignment Number in Oracle HCM. As far as we know, the Person Number is alway…