Category 453
Discussion List
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Request to Hide Cost Information on Benefits Enrollment ScreenWe would like to explore the possibility of hiding the cost information on the Redwood benefits enrollment screen. Context: This specific benefit has no registered fees … -
National Identifier field missing in People to Cover Redwood pageSummary: In RUI People to Cover Page we get the Option of National Identifier but in Redwood page this is missing when we navigate through My Client Groups → Show More →… -
Hide or remove Coverage field for Group Income Protection Plan onlySummary: Hide or remove Coverage field for Group Income Protection Plan only Customer want to hide or remove Coverage field for Group Income Protection Plan only As cove…
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Automatic life event for DFF changesSummary: Hi, Could some advise, how do we trigger life event when there are any changes to DFF on person assignment page. Thanks, Nancy Content (please ensure you mask a…
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Smoker status for blank in eligibilty profileSummary: Smoker status for blank in eligibility profile Content (please ensure you mask any confidential information): Hi, We have optional life plan based on smoker sta…
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Redwood - how to Hide Document Records in Benefits Self service (overview) pageWe need to hide the document records only in Benefits ESS page.
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Redwood Benefits: People to Cover and Person Beneficiary OrganizationsHi, What does Person Beneficiary Organizations do? Upon checking it is just adding the Trust and we already have that to People to Cover, what is the difference? If we r… -
New Hire Life Event - Backed Out automaticallyHi, We have been encountering New Hire Life Event backed out automatically. Currently, there is no active process in places that would automatically back out the Life Ev…
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Benefits Summary PageSummary: After migrating the summary page to Redwood, I'm having some issues with the Actions menu. Two links aren't showing up. I found something similar here on CC, bu…
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Default Enrollment Fast Formula IssueSummary: Hi All, MY FF Is not working , Employee is getting defualted to same option its not selected to new option, anyone can help on this please Thank you. Fast Formu…
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Life event triggersSummary: We have a person selection formula to trigger a life event. We do not have data changes setup; we will only trigger the life event using the scheduled process '…
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When a non-worker transitions to employee status, the system fails to update their benefit relationsWhen a non-worker transitions to an employee, the system fails to automatically update the associated benefit relationship from the non-worker assignment to the employee… -
Few Links missing under actions (Benefits Summary Page)Hi Team , We are unable to see highlighted actions in benefits summary page (Redwood) , could you please assist us in finding the reason why it is invisble and how to ma…
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Update HSA Maximums no updating for Open EnrollmentSummary: I am working on Open Enrollment and am updating the new amounts for the new HSA amounts of $4,400 and $8,750. I have updated the Coverage amount for the Employe…
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how to create a HSA unrestricted life eventSummary: I have created a new life event HSA and done configurations at program level. How do I restrict only for HSA, it's giving options to change all FSA and HSA enro…
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Hide "Delete" button in People to cover Redwood UIOur customer needs to hide the Delete button when a employee edits a contact in People to Cover and in Enrollment Journey: We tried with VB Studio business rules but wit…
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Is it possible to require the DOB and Gender in People to Cover in Redwood?Summary: In Redwood Benefits, we use “People to Cover” to add contacts and we are looking to make date of birth and gender required when adding a new contact. Content (p… -
Benefits rejection comment in notificationIs there a way to obtain the comment made by the Benefits Admin in the rejection notification?
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Administrative life event setupSummary: Could anyone please guide me on how to set up the Administrative Life Event in 25C? If you have a list of key steps or any documentation, please share it with m…
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LOA and Return from LOA error - Rate Overlap for the standard rateSummary: We have business require to setup coverage and rate end date of Life Insurance plan, post six month of event date. To achieve this we created Coverage start dat…
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Employee is not able to upload document under pending actionsSummary: Hi, We are facing issue where employee is not able to upload a document e.g: proof of other coverage under pending actions. So, the use case is if the employee …
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Idea/Request-Hide Self reported life events section under Benefits service centre based on countrySummary: Hide the self-reported life events section under benefits service centre based on country. Currently there is only True/False to hide the section by VBCS in exp…
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Selecting emp plus spouse as a option if employee is not present, system is not throwing an errorThe Employee do not have spouse added as contact, but when we select the emp+spouse option for Medical Plan. The system allows us to enroll in the plan and does not thro…
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How to make a field or section required or optional in Benefits – Contact with VBS ?Summary: We want the National Identifiers section and the Date of Birth field to be either required or optional for specific relationships. Content (please ensure you ma… -
Express and Discovery DifferenceSummary: Hi, Anyone knows the difference between these two options? Content (please ensure you mask any confidential information): Version (include the version you are u…
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how to show the unrestrited plan from employee loginSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Redwood Benefits: Contingent WorkerSummary: Hi Team, Since CWK search is available only in Benefit Summary and this role is only applicable for Benefits Admin. I was just wondering what PRIV or Role we ca…
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Benefits Authorization StatementA client has authorization statement and it appears at both the start of enrollment and again on the confirmation statement. I have offered one solution to the client is… -
How to make a dependent appear in an open enrollment ?Summary: We want the dependent to always appear on the panel when editing a program and enrolling a dependent in a plan. Content (please ensure you mask any confidential…
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Salary Derived Factor/fast formula to fetch only the Primary assignment salariesSummary: Content (required): The Derived Factor "Stated Compensation" picks up the sum of both the Primary and Secondary assignment salaries. We need a fast formula on t…