Category 453
Discussion List
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How Can we Hide/Edit the Total Cost Per Pay Period in Benefits Redwood ESS PagesSummary: We need to Customize the Benefits Plan enrollment & Summary where we want to hide the "Total Cost" in redwood page, Can anyone share the steps and VBS setup to … -
Voluntary plan issue - unable to process Open Enrollment after change in plan configurationSummary: Unable to process Open Enrollment after changing the Voluntary plan setup Content (please ensure you mask any confidential information): Hello Team, We are enco…
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How to drop a dependent from plan and options and reevaluate the coverage using HDLSummary: Drop a dependent from plan and options and reevaluate the coverage using HDL Content (please ensure you mask any confidential information): The ask is , drop a …
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How to display employee plan costs and employer contributions in Self-Service enrollment?Summary: We are unable to see the “Details” button for benefit plans in the employee Self-Service portal. Content (please ensure you mask any confidential information): … -
review employee resources for uploading benefit guide documentsSummary: Hi. We have a requirement where we want to upload benefit guide document for the employees to review before they can make enrollments. I see we have Review empl…
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Benefit Billing - SetupSummary: Content (required): Has anyone found a whitepaper on setting up benefit billing? The overview of benefit billing (https://docs.oracle.com/en/cloud/saas/human-re… -
Can the "include Terminated Workers" filter be added to the Benefits Activity Center?Some other Redwood pages have that filter shown in the bar at the top like this: Is there a way to default it in the bar for this page? Instead of having to open the "Fi… -
LTD Rate calculation wrongSummary: We have LTD Plan where the rate calculation is based on the monthly compensation, with a limit as 8333 (setup in the Compensation factor) The multiplier is 0.13…
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How to hide edit button for Benefits ESS for Enroll benefits that matter to youSummary: Content (please ensure you mask any confidential information): ON Benefits ESS page Redwood page, Under the Enroll button, there is a section called 'Enroll in …
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Ability to make Name component non-editable in edit/convert pending worker page in redwoodSummary: In RUI we had a option to make Name component non-editable or read only in edit/convert pending worker page. The same is not available in Redwood pages for Pend…
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Open life event getting processed and closedSummary: Hi Team, We have an Open Enrollment scheduled from 10/20/2025 to 11/07/2025. However, while adding the event open, it throws an error stating "Processed and Clo…
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How to hide the temporary ID Card option in redwood Benefits ESS pageSummary: How to hide the Temporary ID Card Option In Benefits ESS page. Content (please ensure you mask any confidential information): Version (include the version you a…
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Plan with no options triggers designate dependents, even when no eligible dependentsSummary: We've a Medical plan in Mexico which has no options. The dependents are auto enrolled. There are eligibility profiles assigned to the medical plan type associat…
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New benefit plan not showing for Open Enrollment but shows for other Ben Admin eventsSummary: We have created a new plan for users to opt into during open enrollment except we cannot get it to show up. The plan shows when go in through a Ben Admin event …
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Wanting to add a date field to enrollments basic details under benefits summarySummary: We are looking to have a date field added under the basic details of one of our benefit enrollments Content (please ensure you mask any confidential information…
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Is "View Enrollment Results" for Benefits Admin Pages available in Redwood?In responsive UI we have this button available from the Benefits Admin Enrollment page to see enrollment details for an employee. Is this available in Redwood? If yes, d…
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Can we hide the pending actions-Close Past Optional Action Items Bulk?Summary: Our requirement is can we hide the close past optional action items bulk button under pending actions? Content (please ensure you mask any confidential informat…
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How to close pending action items for Benefits CertificationOnce the enrollments are completed by employees and the certification is submitted, it correctly routes for approval. After the approval, when I attempt to run the Manag…
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Not able to create deep link for document records in agent studio oracleSummary: I want to create a deep link for employee in using Benefits Analyst Agent. I need deep link for "Document Records" which is present under Me > Benefits. Two met…
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How do I hide/remove Unenroll button on some benefits in Redwood?Hello, How do I hide the Unenroll button during enrollment for benefits that are automatically enrolled to an employee? Benefits like basic life, long term disability, e…
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Benefits Certification Fast-formulaThe requirement is that certification should only be triggered if the child is over 21 years old. For children under 21, certification should not be triggered. Could any…
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How to update benefits rates in bulk?How can we update the rates in bulk before OE, Can it be done through HDL or spreadsheet loader?
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Unable to upload documents on behalf of the employeeSummary: Hi, I'm trying to upload an enrollment document on behalf of an employee. Even though the document is already set up and it appears as a pending action, I can n…
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Can we hide Person info and Person Beneficiary Organization from benefits summary pageSummary: Can we hide Person info and Person Beneficiary Organization quick actions from benefits summary page Content (please ensure you mask any confidential informatio…
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Redwood - Add/Edit button not visible for Address under People to coverSummary: Add/Edit button not visible for Address under People to cover Content (please ensure you mask any confidential information): Version (include the version you ar… -
How Hide the word "self" on a plan – Benefits Self Service or AdministrationContent (please ensure you mask any confidential information): Hello Team, When we open an enrollment, we can enroll in a program composed of one or several plans. Insid… -
Mexico Benefits : Rate calculationSummary: Has anyine implemented Mexico Benefits . We have a requirement where the Rate is based on Gender and Age of the dependent. They dont have fix deduction that sho…
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Redwood Dependent DesignationSummary: With the 25A release, we now have the capability to designate dependents through the pending action item. According to the release notes, 'Contacts that are add…
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New AI Agents Build for Cloud Benefits looking for customer feedback!Summary: Dear Customers, Were working very hard to build out plug and play AI Agents for immediate uptake into the Oracle Cloud Benefits Product. ASK: We would like to m… -
Redwood: Customize DOB field to be required in Contacts (Before you enroll in Ben Self-Service)Summary: We need to customize the DOB field to be required in contacts (adding and updating an existing) in the benefits self-service page >before you enroll. See screen…