Category 453
Discussion List
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25A - Benefit Summary Search bar - Text color is unreadableSummary: Hi Team, We have a big issue with the implementation of Redwood Benefit in Benefit Summary, the search text is unreadable base on the client color theme. Naviga… -
unable to find the type "derived length of service: when creating life eventSummary: creating life event based on 2 yrs of service Content (please ensure you mask any confidential information): Unable to find "derived length of service" when cre…
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Getting error :You need to select more options to enroll in this plan. Select at least 1 options.Summary: Hi All, I am getting below error, You need to select more options to enroll in this plan. Select at least 1 options. The plan name is Medical Plan. You selected…
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Not able to approve Pending ActionsSummary: When trying to approve a pending action for a certification in system, nothing happens so the pending action won’t go away. When I click on submit, it keeps me …
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Cost Break Out on Page Needs to be HiddenSummary: Hi all, We need to hide the cost break out in the Benefits Enrollment Summary Page, such as the Total Cost per Pay Period, Pretax, After Tax, and Annual Cost (T…
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How to add text to the Beneficiary Organizations page?Summary: We are updating the benefits screens to Redwood and need to add some text to the Beneficiary Organizations page. (Path: Me >> Benefits >> Enroll now >> Verify p…
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Unable to find the type 'Derived age' when create life eventWe have a requirement to differentiate the 'Age Changed' Life event for different ages. So, we decided to create a similar 'Age Changed' Life event. When I try to create…
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Benefits coverage dropped after adding open life eventSummary: We are trying to test open enrollment. We made no changes to any plan configuration. We added 'open' in the scheduled section and added an open life event to on…
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Can't select plan type in benefits court orderSummary: Using the Benefits Activity Center, I can't select a plan type for a dependent for a court order. When I select this from the benefits service center (non-redwo… -
The contact type doesn't exist. (PER-1530061)Summary: while editing spouse to ex-spouse in people to cover benefits i am getting this error. -
Employee trying to make spouse Emergency Contact and getting errorSummary: Employee trying to make spouse Emergency Contact and getting error "Sorry, you don't have permission to perform this action". Same permissions as all other empl…
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Benefit Enrollment authorization message/page in RedwoodSummary: Hello, We are going live on Benefit ESS Redwood next week and with Open Enrollment around the corner I have been asked why we are no longer seeing the Enrollmen… -
Configuration setup for EOI(Evidence of Insurability)Looking for Configuration set up that will meet below requirements: For Employee Supplemental Life Plan, EOI should be required when employee increases their coverage by…
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Redwood - How to change/hide the list of quick actions in Benefit Self Service PageSummary: Redwood - How to hide the list of quick (all the options)actions in Benefit Self Service Page
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Customize Enrollment Period End DateSummary: Our New Hire Benefit Enrollment Period End Date needs to be the 20th of each month Prior to Effective date of coverage. I don't see an option in the program to … -
Stop the Creation of Pending Actions for Life InsuranceSummary: We don't want Pending Actions Created for Life Insurance. Content (please ensure you mask any confidential information): We originally designated life insurance…
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What are the possibilities of dependent care FSA Calculator, HSA calculator, HCFSAI would like to understand what are the possibilities available for dependent care FSA Calculator, HSA calculator and HCFSA calculator. What are the steps in the configu…
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Oracle AI Studio Vs Digital Assistant AgentSummary: With Oracle planning to release AI Studio in July, I would like to confirm whether it will replace Oracle Digital Assistant for Fusion Applications. For example…
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How to show Benefits admin add button? User can not add dependents to employee.I am using a user with all Benefits seeded roles, in Benefits adminsitration> Enrollment, but I have not a the +Add button for add persons as admin in People to cover. -
How to enable "Continue" button or delete a life event in the Report a Life Event pageSummary: I am encountering an issue on the Report a Life Event page. When a user completes the task to create the Life Event and exits the page, the process does not con… -
Redwood – Error while Editing Contact on Address section from Benefits AdminIssue Summary: After enabling the Redwood UI for Benefits Admin in environment, we are encountering an error when attempting to edit the Contact Address section for any …
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Can we prepone the Open enrolment window start dateSummary: Hi Team, The new year window for our clients starts on 1st of Sep , we have done the setup and run the open event. They have 3 plans and the window dates for 3 …
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How to turn on Person number for Dependents in Benefits Activity Center redwoodSummary: In the past we were able to see dependents person number in non-redwood. How can we enable this for Redwood? Content (please ensure you mask any confidential in… -
How to hide the quick actions in Redwood benefit ESS pageSummary: How to hide the quick actions in Redwood benefit ESS page Content (please ensure you mask any confidential information): Version (include the version you are us…
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Benefits Court Order (Restrict Ben Admin from Disenrollment as well as EE)The business is asking if we can restrict the Benefits Admin custom roles from disenrolling the dependents, similarly to how the employee is restricted from disenrolling…
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Person Changes Causes Life Event Fast formula using person typeSummary: Hi All, Can anyone pls share Person Changes causes Life Event fast formula, using the Person TYpe in the formula. Thank you Content (please ensure you mask any …
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To hide enrollment (RUI icon)-to hide via profile option/via structure which is the better approach?Summary: We are trying to hide the RUI enrollment icon in the redwood instance,which is the better approach to hide it via profile option or via structure ? In general, …
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Where to view the list of self reported life events that are pending approvalsWe got an update wherein we can add approvals to self reporting life event. However, is there a page wherein an admin can view all the employees that currently have subm…
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In Redwood How hide temporary ID Card option in redwood Benefits ESS We tired with sandbox ?Summary: Hi All , How Hide temporary ID Card option in redwood Benefits ESS page we tried with Sandbox but here not showing quick action menu was not appearing we want h…
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Add or enable edit button under Personal Contribution pageSummary: Hi - We have a requirement to enable the edit button during approval phase. Currently, once the user submits the request, it will be forwarded to the approver t…