Category 453
Discussion List
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Rejection reason lookup in pending action itemSummary: Hello, currently in Redwood while denying a document there is a drop down called Rejection Reason, can this field be hiiden or customized to add additional valu… -
How do you add values in Plan Name drop down list in Primary Care Physician?Summary: Can not create a Primary Care Physician entry because the required Plan Name field does not have any values. The employee does have a medical plan and option el…
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HDL conversions erroring on Max Plans exceeded.Summary: During participant conversion via HDL we're receiving an error message that the employee is attempting to enroll in more than one plan within the plan type. Whe…
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Redwood Benefits: Change BeneficiaryHi, There is a new Feature in Redwood where employee have Change Beneficiary under Quick Actions: Question: What is the purpose of this? When an employee use this withou… -
Benefits Certification ApprovalIs it necessary to configure Document of Record approval for the Benefit certification type 'Dependent Designation Certification,' or is it automatically routed to the B…
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How can benefits administrator see the unrestricted plan not in programSummary: Hi All, We want a unrestricted plan for Grandfathered retirees.I have followed the below steps.We want only Benefits Admin to see this.Please let me know if any…
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Can you change the display of plans in redwoodSummary: We have 3 medical plans and working through Open Enrollment set up. Is there a way in Redwood so that we can have 3 columns where PPO Plus has EE only, EE+ Spou…
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Clear / Reject Pending Actions that were not satisfiedSummary: We have Pending Actions that were not satisfied by the due date. These actions did create a suspension. How do I clear, or more logically in my head, reject the…
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Redwood Benefits 24D: Hide tasks in Before you enroll and Post-enrollment sectionRequesting assistance on how to hide tasks like Get to know your benefits, Choose how you want to enroll under Before you enroll section and sections like Post-enrollmen… -
Best way to configure Fitness Reimbursement planSummary: Hello! Looking for some guidance on the best way to configure a requirement for a fitness reimbursement plan that is available once a year, with a reimbursement…
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Benefits Activity Center - Landing page dashboardSummary: In RUI we had this landing page analytics where we had the option to filter the transactions happened last week, 30 days, 60 days and 90 days. This feature is n…Vivek Gopalakrishnan-Oracle 11 views 4 comments 0 points Most recent by Vivek Gopalakrishnan-Oracle Benefits
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How do you enable Benefit Program Type - COBRA in Oracle HCM Cloud BenefitsSummary: I found a document that says, there should be a separate COBRA program. Put the Program Type as "COBRA" or "COBRA with Credits". Navigate to Setup and Maintenan…
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Unable to do VBS Customization for functionalities under benefits activity centerWe have a inquiry role requirements for Benefits module. Earlier we had raised an SR and Oracle confirmed that this is a GAP from Oracle where the view only privileges o…
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Size for Benefits banner imageMe > Benefits What is the dimension for background and foreground image of this benefits banner
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Benefits page is not loading as an ESSSummary: When I log into the benefits page from Me the page is not getting loaded Content (please ensure you mask any confidential information): Version (include the ver…
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Mandatory beneficiary fieldIs it possible to make it mandatory for a beneficiary to be established before allowing submission of benefits? I have tried by selecting the check box named Enforce dep…
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Will the Change Beneficiaries quick action in Benefits Summary for administratorsSummary: Do not see the Change Beneficiaries quick action in Benefits Summary for administrators, is that expected? Is there a way for us to enable that for our administ… -
Unable to assign Benefit group to employeeSummary: Hi All, When i am trying to add Benefit group to employee.I am getting below error. Content (please ensure you mask any confidential information): Version (incl…
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Rate and Participation fast formula to get the person typeSummary: Hi All, Can anyone pls share fast formula for get the Person Type .Participation and Rate Eligibility fast formula. Thank you Content (please ensure you mask an…
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Plus sign for national identifiers under People to Cover in Ben Admin is not displayingSummary: We had this set to True on the Add National Identifier Section to show Add Icon Section. When I log in as the administrator and there is already dependent liste…
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How to configure the AI agent studio ( Benefit Analyst AI Agent) 25CSummary: Hi , Please guide us through the documents available for Configuring Benefit analyst AI agent in AI agent Studio, The release note for 25C has very limited info…
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How do I enable the Benefits Analyst AI Agent?Summary: According to the article below, "the benefits analyst AI agent is available now". Besides the Customer Connect session on December 9th, is there any other docum… -
Error when evaluating a life event - Couldnt retreive a recordSummary: Hi, When a life event is evaluated, i am getting the below error. This is happening for most/all of the employees. Does any one has any idea? Thanks, Nancy Cont…
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Seeing inconsistent View all enrollment results in Redwood ESSIn Redwood, ESS, under the Enrollment Summary section, when you View all enrollments, we are seeing inconsistency with the information that populates in the per pay sect…
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I want to store the PDF files in CX fusion some location and retrieve the files using AI AgentSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Benefits administrator unable to add Life Event to employee it keeps spinningSummary: Hi All, We are facing issue, when Benefits Admin is adding Life Event for employees. It's happening with all the Life Events and all employees. When we add life…
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What is the usage of ORA_HRC_ALERT_GROUPBY_LIMITSummary: Hi I want to check about the profile option 'ORA_HRC_ALERT_GROUPBY_LIMIT' Before changing the limit for this profile option wanted to inquire the usage of this … -
Configuration of Life Event Eligibility is not workingI have created a Simple eligibility profile with having gender as the criteria and attached it in the Life event configuration > Eligibility. assuming only one particula…
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Logic of Maximum Message Limit in Alert run optionSummary: Can anyone please confirm the logic behind the "Maximum Messages Limit" setting under Alert Template Run option. For instance, if I set the limit to 500, does t…
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Migrate AI AGENT from one environment to another.Summary: Hello Experts, Is there any way to migrate an AI Agent from one environment to another. Content (please ensure you mask any confidential information): Version (…