Redwood
Discussion List
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Unable to add Custom Email Address/HR Help Desk Link under "Need Help? Contact us" OptionHello Team, We have a requirement to add a custom email address or HR Help Desk link under the "Need Help" option, which is currently available under the Me > Benefits p… -
Is redwood implementation roadmap announced for SCM modulesSummary: Is redwood implementation roadmap announced for SCM modules Content (please ensure you mask any confidential information): Is redwood implementation roadmap ann…PavanBheema-Oracle 445 views 3 comments 0 points Most recent by Panchatapa_Banik SCM Redwood Personalization Helper Tool -
Assign to field does not list any values?Hi team, User have delivered case manager role and next gen helpdesk admin role assigned. But when he tries to create a Case , assign to field does not list any values. … -
Absence Redwood - disable leave withdraw option for an employee from Approved/scheduled leave entryHi Team, There was the requirement to disable the withdraw option from Approved/scheduled leave entry for an employee. In responsive UI this was handled using EL express…Sathesh Ramaswamy 131 views 3 comments 0 points Most recent by Sathesh Ramaswamy Workforce Management
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Pack and Ship confirm from mobile inventory screenSummary: Hello, I am trying to execute packing and ship confirmation from the mobile inventory redwood screen. I can search for the shipment and see the items. When I en…
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Outcome and Resolution dialogue box not appearingSummary: I'm having issues with the dialogue box appearing after the agent has moved the service request to resolved. Our client requires custom outcome and resolutions,…
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Agent presence and availability visibilitySummary: We have agent presence and availability enabled for Redwood HR Help Desk, this provides agents with the ability to set when they are available for work assignme…
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Create products for help desk or hide "No products found"Summary: Hello, Following a hierarchical display of product groups, the message “No products found” appears as soon as you reach the last child product group. How can I …
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Is there need of both Inbound and outbound data flows while doing CTI/IVR IntegrationSummary: Hi, Is there a need of both Inbound and outbound data flows(files) while doing CTI/IVR Integration with third party telephonic system (e.g. Cisco). e.g. Do we n…
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Reason field to be required for withdrawing or rejecting job applications.Summary: Is this requirement supported ? Does not look like VBS supports it currently Content (please ensure you mask any confidential information): Version (include the…
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Redwood goals Disable all goal tasks except LearningIn redwood the ability to add learning items has been moved into the task's region. We do not want to enable tasks but in VB if we hide the task section and leave the le… -
In Redwood page unable to see automatic scoringSummary: Unable to see Automatic Scoring In Redwood Page Content (please ensure you mask any confidential information): Hello Team, We are unable to see automatic scorin…
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For HR Religion, Plan is still visible in family and emergency contact page even after hiding in VBSSummary: For HR ,Religion in demographic info, Plan in Additional Info are still visible in family and emergency contact page even after hiding in VBS here is the busine…gowthami samskruthi 11 views 1 comment 0 points Most recent by Rambabu Laveti-Support-Oracle Human Capital Management
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personal details page demographic Info field has extra fields in redwoodSummary: personal details page demographic Info field has extra fields in redwood even after hiding them in VBS here is the business rule: Content (please ensure you mas…gowthami samskruthi 21 views 1 comment 0 points Most recent by Rambabu Laveti-Support-Oracle Human Capital Management
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Are we able to change font colour of fields on Redwood pages in Visual Studio?Summary: We are looking to see if on the new Redwood pages, we are able to change the colour of two field names on the salary info section when Transferring an Employee.…
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Preventing Navigation to a New Tab on the Item Quantities Redwood PageRegarding the new Item Quantities Redwood page, when we click on the Item quantities, it redirects us to a new page in a new tab. Is there a way to prevent the navigatio…
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Captcha for Next Gen External Supplier Registration PageSummary: We are implementing the Next Gen External Supplier Registration in our Company. As per the feedback from our IT Security Team, as per the standard design (Email…
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Need the Steps to embed the Negotiation Abstract Listing page within the public portalSummary: We want to embed the Negotiation Abstract Listing page in our custom ERP(public portal) that the client is using. Our requirement is to embed it in a way that o…
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Action required opportunity marketplace (Doc ID 3048980.1)Summary: Hello i have a question about the (Doc ID 3048980.1) for the 25A (we are actually in 24D) From 25A onwards all the following employee self-service flows in recr…Alessandro Porati 111 views 3 comments 0 points Most recent by Chynna Gibbs Recruiting, Opportunity Marketplace
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Journey Security not working for employees as expected.Summary: We want one journey to be assigned by employee to themselves and another journey to be assigned by HR to employees. When we are testing from a person having onl…
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personalise supplier registration in 25ASummary: We have the selfservice supplier registration redwood live this week in 25A, Please suggest if there is any document suggest key steps to be followed to do pers… -
In which release will Redwood features be mandatory for the Cost Management module?Summary: In which release will Redwood features be mandatory for the Cost Management module? Content (please ensure you mask any confidential information): Hi I would li… -
Redwood- How to remove attachments category from attachments section in SRSummary: Hi Team, Could you kindly guide me through the steps to remove the attachments category from the attachments section in SR, as shown in the screenshots provided…
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Refer an Employee Missing Candidate DetailsSummary: The below field is not populating in Redwood. Content (please ensure you mask any confidential information): Version (include the version you are using, if appl…THawkins_LGI 31 views 7 comments 0 points Most recent by Patricia-S-Oracle Recruiting, Opportunity Marketplace -
When will the migration tool be available for Absence, Time and Labor and BenefitsSummary: We need to migrate personalizations for all of these modules, when will it be available? Content (please ensure you mask any confidential information): Migratio…Vina Vyas 81 views 5 comments 1 point Most recent by Satya Katnam HCM Redwood Personalization Helper Tool -
Redwood: Disability Info DFFSummary: Content (please ensure you mask any confidential information): Hello, I was trying to enable some additional fields for the Disability Info in Germany. After re… -
SUMMARY OF CHANGES SECTION ON REDWOOD WORKFORCE STRUCTURES PAGES.Summary: SUMMARY OF CHANGES SECTION ON REDWOOD WORKFORCE STRUCTURES PAGES Redwood Feature Content (please ensure you mask any confidential information): Redwood Feature …Shruti Sawant 131 views 3 comments 0 points Most recent by Aliasgar Khambhaty-Oracle Human Capital Management
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Redwood Team Compensation page security rolesThe what's new link does not have any security roles showing for the Team Compensation page. What are the security roles for this? Link below: https://docs.oracle.com/en… -
Can a SR created directly by phone call using the IVR/CTI integration ?Summary: Hi team, Is it possible to automatically create a SR by using the IVR & CTI integration with HelpDesk for the employee, without the interaction with agent. In t…