Best Of

To add, you mentioned that you are unable to see the tax code is because, the Per-Line Taxes on Transactions is unchecked in your Set Up Taxes, when this is unchecked, the taxes are added in the Accounting Tab of the Sales Order/Invoice.

Hi everyone,
Just received an update that the issue has been resolved. Should you need further assistance, please feel free to let us know.

Thank you.

Yep, seems to be working here too! Thanks for reporting it, @User_EPWHS

I put in a case earlier and showed NetSuite the issue. They just got back to me that it's fixed. I tested it and it works.

Hi @User_KZ7N9, if you have a regular NetSuite Account and wants to upgrade to OneWorld environment, we recommend you file a Support Case for this as this is best handled by them. There's a process for this and our Support team assists in facilitating these requests.

Hope this clarifies your concern :)

Thank you again for the clarification, and apologies for the oversight. I will coordinate with the Technical Leads to assist us with this issue, as I was unable to find resources on this concern. As you mentioned, the documentation is very limited.

I will get back to you on this.

Thank you!

Hey @User_KBEB1,

Thanks for the answers.

If you only close Sales Orders when you don't want the revenue to be recognized, you can consider changing the "Create and maintain Revenue Element upon
closed Sales Order" preference to "False".

If you would like to keep the "Create and maintain Revenue Element upon
closed Sales Order" as "True", then you can create an RMA for the remaining portion of the Sales Order and close the RMA afterward.

Thank you for your insights, @Nayeem Rahman Shaik! 👏

Hi @User_4W4PN , were you able to check the comment above? :)

Hi Shamie @tech work ,

Before the role can work with any entry form for the transaction type, the role must also have permission to view or use the transaction type. So the custom role should have Edit permission level for Sales orders, in order to be able to edit the sales order form. If you decide to give the permission level on Edit for Sales order, for this custom role, you need to restrict all the other fields you don't want the role to edit. Some of them might require a script/workflow to prevent editing. I hope these details help. Best regards.