Angela Bayliss · Senior Solution Architect · Silver Crown

yep- inactivate it, and recreate it as a new item. This will preserve your history, while allowing you to assign a new default.

Its nice to have this huge problem known and being worked on, but it would be nicer to have some communication .. at least in lieu of better testing procedures no kidding.

Hi Jay, as long as you have the capacity to scan, you should be able to use the file cabinet. Your question is very general, though, depending upon your specific needs and understanding of NS file cabinet (space, use, etc.) as far as the license and user type, going to have to defer- not certain, and a little too busy to…

ditto... This is like a two-tiered enhancement - enhancement of enhancements. I like it. that is too funny. Parent enhancements. In the not too distant future we will improve the enhancement voting mechanism as follows: 1) Customers will be allotted a certain number of points per annum, which will renew automatically on…

rockalicious. wow. I have been called many things, but I am relatively certain this is not one of them I have heard before. It all boils down to communication, my friend. You asked a specific question, obviously not going to be found in help. Perhaps it is just my opinion, but instead of listening to what you said, you…

The lag time for others to view saved searches and reports is annoying as well. Nothing like creating a report for the board, and telling them, well, it's done, but give it some time before you can see it. Also, since I troubleshoot for all roles, custom or not, I have to have that role assigned to me. When I do this, it…

Can someone explain the AR reporting and statement generation impact between Due Date and Transaction Date options in the accounting set up? We originally selected due date but because of discrepancies between aging reports and actual statements, I recently toggled it to age from transaction date. It fixed some…

OMG....ok, now that I am done choking on my coffee, I can laugh without making a mess. This is so much more than a forum, it is an adventure. You guys are wonderful. now, if you will excuse me, I need to go drain the coffee out of my keyboard. :D

In order to assist, we need to know a few more specifics, such as what kind of history are you looking for? Obviously, more than shows on the transaction tab, but is it more than can be found on the basic a/p reports? if so, I have found that small alterations to the basics can often provide what I am looking for. If not,…

James, are you asking how to cancel a sales order, or how to reverse a sale(as in a completed invoice)?

transaction lines- look in that folder- thats where I found it last time I looked.

I think the issue is the packing slip is only pulling feilds related to the actuall fulfillment. To get a true 'invoice' you will need to invoice the customer and print a copy. the other option would be to print the sales order. But if you BO something it will still show up on the order. -Andrew THis is exactly what I was…

how strange. I don't see this is any of my test accounts, and it surprises me that you can see it- pick tickets and invoices are not even close to the same in the cycle. I would think that the reason you are not pulling all information is simply because the pick ticket is printed before the fulfillment- hence, the shipping…

How were you able to get "standard product invoice" to be an option for forms at the "print picking ticket" stage?

I may be able to help- one quick question- are you trying to reopen a sales order than has been closed manually, or are you trying to open one that has been fulfilled/billed?

We sell private labeled products to our customers as well as products branded with our identity. In other words, a customer can purchase a Widget with our name or a Widget with their name on the cover. It's the same product, different branding. We maintain separate inventory for each different branded product. I have a…

Nick, we apologize that the TSR looking after this case did not look deeper into the missing number (at first hand it was an alignment issue). Both cases 551559 and cases 586387 were submitted online. Some of the challenges we have in dealing with online cases is that rep does not have all if information in front of them.…

uhhh, yeah. Although GAAP compliance is actually determined by the way your accounting is processed, not the program you use. ALso, for the record, NS allows us to be SOX compliant. hope this helps.

Hi guys, After you click on "close" on the sale order, is there a way to re-open this sale order? One time I remember I could do it by modifying the fulfillment or something like that but I am not sure anymore... can someone help please.:confused: Thank you The way you described above, one line at a time, is the only way I…

so has this been fixed? whats the status, Nick? Did support ever recognize and fix this once you replied?

Does Netsuite have the capability to set up a test company for our data? If so, does it have an additional cost? When training, we'd like to have real data to test certain situations or even to try something. Right now, we use our Full Access roles and delete the transactions. (Not exactly the Best Practice) Thanks, Ask…

search the forum for: remove the dangerous e-mail button.

Is it possible for you to add me to the Enhancement Request? I'd prefer not to spend an hour with support just to get onto the list. .: paul It only takes a few seconds to send the request via online support. They seem to be staying on top of those. Doubtful that support can initiate a case for you.

can't you just customize an expense report form for viewing that field and apply that form to the user? or is that not the point?

OK, thanks for responding. I guess what we need is a link that the customer can go to to Accept/Reject the T&Cs and enter the additional information we want to capture. Strange that Netsuite themselves don't do this? They send out an Estimate with a Signature line then a separate doc with the T&Cs Good point- how do they…

I can't believe that NetSuite would make a decision with the rational that they think it is best for all companies. That is like saying if XYZ Company jumped off a cliff would you too? Maybe XYZ is a parachute company and will do just fine. Not all companies are the same. Basic works just fine (now). After putting up with…

"The basic payroll is probably a real loser for Netsuite...lots of liability, high maintenance and no incremental revenue. Message to Evan: Please don't take it away!" Hmmmm... Thanks, -e LOL- poor evan. Guess it just goes to show that sometimes, the end users recognize the thinking behind the options, but still are trying…

Ray, I could have gone all day without hearing this. If basic payroll isn't going to be available, then we will probably continue to keep it completely separate from our NS use. fully integrated- or not at all. nice.

good, that makes me feel better :rolleyes:

Ray - I am somewhat surprised you actually use basic Payroll voluntarily. You don't mind state tax forms across multiple states, managing w-2s, depositing your taxes (on time), etc? What advantage is there to doing that? Is it just the economics? I find it hard to believe with labor costs that is cost effective. Thanks, -e…