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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
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Comments
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Definitely? Have you looked in the system notes of the customer to see how/who created?
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Completely untested but just a thought on the fly... How about charging all "shipment boxes" at $5.95 with a "base charge" of $9 Like I said, untested...
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If you click the "click here if you've forgotten your password" link, and a hint has been entered for that account, it will show up on that screen.
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Basically, customerts enter their own hint that would help them remember their password... I suppose...
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I'm not sure but after looking at your site it would appear the you want the page type to be web site category, not web site tab
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That "page" field is avaialbe categorg. It is in my website now. I just want to get that URLs to combination with other website which did not hosted on netsuite. So your site is not NS hosted? Maybe host a page that has an auto re-direct to the page you need. That should work. That is, if I understand you correctly.
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It points to the page you select in the "page" field - the page must actually exist! Select it from the list of available categories
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hmmm... that's not exactly what you posted to start the thread... I don't think I can help with that.
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Oh I hope that the correct answer is posted here as we are still suffering from bad advice given on this topic... me waits patiently...
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It is auto-generated. Check your spam folder if you did not receive it (scary - I know!)
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Or just give them a promo code that equates to 7% Faxed orders will obviously be manually entered so staff can enter a different promo code of 5% or they could use a calculator!
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It doesn't appear under Setup > Company > System Email Templates not is it under Setup> Web Site > Customize Text I am talking about the message that administrators receive, not what it sent to the customer. eg: A new Lead was just created using the online form ******* Wine Club Sign Up Form. Contact information: Name:…
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did anyone have any joy finding where this email is created/amended from???? No joy Rob... still waiting... maybe in the 2011 release...
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Ok... it used to not work for us either, ubtil we set the duplicate criteria to email address. Since then, it has worked fantastically. Setp>Company>Duplicate Detection I have them all set to Email(Full)
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Have you got duplicate detection turned on? Set it to "Update first record created"
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Actually... I get a huge delay when testing on my machine, but if I use a co-workers machine (that hasn't used NS recently) the fields are called instantly. Maybe it's a browser setting. Would love to know what it is!
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Got it thanks
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Navigate to Setup > Company > System Email Templates - customize templates as necessary That's brilliant! I have removed it. Now... why does it still appear? Where can I make it default? No check box anywhere that I can see...
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thanks will try today
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If you just created the custom field you have to wait a few hours until it becomes available in Netsuite so you can use it in your website. The same applies if you edit the field (change the type) I would recommend not declaring it or do anything different than what you are doing, try it again at the end of the day and see…
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You wouldn't have to do 2 transactions. Once you fill the sales order it becomes a cash sale. At that point edit the discount being applied to be the correct dollar amount for the items only and not the gift certificate. Not the right thing but it is a workaround for you until NS can provide a solution. The other option is…
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Thanks for the response... Just to clarify... In Item/Category Layout, the item drilldown is which of the following 3 fields (and what are the other 2 referring to)??? List Template List Cell Template Alternate List Cell Template Would make more sense if the field was called "Item Drilldown Template" like it is everywhere…
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I had never noticed... but it's there! How do we remove it NS?
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Sorry... I get all excited when I get an email notification saying "reply to post" Then I click on it and I just get disappointed with a non-answer, so to speak
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I'm not clear on how to restrict viewing to a role or group. (group would be preferred) I checked the group I wanted to only see this under the audience tab but I can view it without even beng logged in. I also tried then adding the role I want to accress it with but still, I could access it logging into the webstore with…
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Thank you to everyone that has helped here. Especially Bill, who answered my question beautifully.
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Thanks DJ but that to me is as vague as the other thread I refered to. Could you enlighten me where I would put it? Where within the item drilldown template or item list template? Where exactly? A picture would be nice! Does it live between any other tags?
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We use a disclaimer for inappropriate use of promocodes. We simply remove them before processing the card. But there should be a way!
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you could host the page on your own server then...
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I don't think there is, but you can mask the url <a href=netsuitecustomercentreurl>yourstore.com/login</a>