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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
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Comments
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Hi, did you hear back from support? Thanks, Raghavendra
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Hi @Clarisa De Torres-Oracle thanks. Yes this helped; I somehow read it as this feature is available when SuiteTax is not enabled, but that's not the case.
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Thanks @Chelsea Jacobs.
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Thanks @Ivy Lopez-Oracle. I need to provide an update with this. We discovered on further investigation that; NetSuite email got blocked by our email security provider (an outside company), so this wasn't a NetSuite issue in the first instance.
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Hi, I couldn't find how this issue got fixed for users who experienced this issue. May I ask for anyone to direct me in the right direction please?