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Field Service
Discussion List
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Core Applications/Mobility Site Cache - Launching site shows blank screenSummary Launching site shows blank screen in browser windowContent Anyone else having the issue of launching the site (Core/Mobility), and a blank page displays? User ha… -
Inventory with Zero quantity should not be shown in the Inventory viewContent Hi Experts and fellow members, In our current setting we get all the inventory/parts data from external system for each engineer(field tech). We are trying to se… -
Hit InventorySummary Unable to add hit inventory.Content Hi All, We are trying to configure hit inventory. In the documentation, it is said that it can be configured as a send reques… -
Default Dashboard for UsersSummary Is there a way to build a dashboard and default it for a user typeContent Business is asking if we can build a dashboard and have it default for a user type. Thi…
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Service Window and Time slotSummary What is the difference between service window and Time slotContent Hi All, We are trying to understand the difference between service window and time slot. We ha…
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Core Application - Layout - Section Size, Spacing and Font Type/SizeSummary Can we control the section size, spacing, and/or font size?Content Hello All I am pretty green, and stumbling through setting up the Core Application (mobility) …
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Where can we see whether the resource is 1 Full time equivalent resourceSummary I have configured Full time Equivalent value as 8 hours in the business rules , and also resources are working for 8 hours , now where can i see that resource is…
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Expose mass and repeating activities for these number of daysSummary Please suggest me why exactly we use Expose mass and repeating activities for these number of days functionalityVersion 20 B
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REST API for Custom propertiesSummary how to set properties fields via REST APIContent Hello, we are migrating from SOAP Api to REST: we need to update some custom properties we use when we create an…
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Assigning the Single resources in multiple bucketsSummary Assigning the Single resources in multiple bucketsContent Hi team, We want to assign the single resource into multiple buckets, but when we drag & drop resource … -
Core Manage and Legacy Core Manage: DepreciatedSummary Core Manage and Legacy Core ManageContent Hi I am kind of confused between Core Manage, Legacy Core Manage and the option that is going away in 20D. As per 20C r… -
Statistics queriesSummary Need to know few of the statistics features and their functionality in detail .Content 1. How is the duration for an activity is calculated. If the default durat…
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activity pools – scheduled, non-scheduled, and not-ordered.Summary how to limit a number of non-scheduled activity for the resource?Content Hi folks, Is there any way to limit the number of unscheduled activities for a technicia… -
Idea Posted: Associate Assisting Activity to Team Lead's Activity on his routeSummary Associate Assisting Activity to Team Lead's Activity on his routeContent Hi I posted an idea in the idea lab. We really this feature as out of the box to simply …
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Core Manage: delete/cancel activity audit logSummary delete/cancel activity action audit logContent Is there is any way to find out who has deleted/canceled particular activity from Field service? Unable to find de…
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Assign the Single Activity to multiple TechniciansSummary How to assign the Single activity which have total duration more than one day.Content Hi Guys, How do we assign the single activity which having total 24 hours d…
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Dynamic Search Filters on Activity Dispatch boardSummary Dynamic Search Filters on Activity Dispatch boardContent Hi team, We are working on activity filters to filter out the Activities based on workzone and Work skil…
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OFSC Setup Docs & Solution design docSummary OFSC Setup Docs & Solution design docContent Hi All, Some of you were searching for setup doc and solution design template. I have attached 3 docs with this post… -
How to create a logo for the button avalable in technician mobile applications home pageSummary I need to create a logo for the button [Plugin called "Training"]present on the homepage of the technician mobile applicationContent 1. I will login to technicia…
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How to Enable Field ServiceSummary How to Enable Field ServiceContent Can anyone please guide Field service , we got mail from oracle about subscription but we havent got access to CX portal. Any …
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Manage Holidays for Different Time ZonesSummary Manage Holidays for Different Time ZonesContent Hi Guys, We are implementing OFSC for different times zones so holidays will be different for each time zones(bas…
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Multiple Login OFSC - SSO integrated with IDCSSummary Multiple Login OFSC - SSO integrated with IDCSContent We have integrated OFSC with SAML based SSO with IDP as Oracle Identity Cloud and SSO login is working fine…
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Possible ways of importing users in field service cloudSummary importing Users in Field Service CloudContent Hi, I am in a process of importing users. I would need some insights on possible ways of importing users in field s…
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Access Activity Details Page in Web Browser (CRM Application)Summary How to access activity details page in third party softwareContent Hi, We have business requirement to access activity detail page out of Oracle Field Service Cl… -
Drag and drop techsSummary Create teams of two persons in application screen for dispatcherContent Hello, I am trying to configure a functionality our dispatcher used in legacy view and wi…
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Copy Image with Geolocation to new activitySummary Technicians create service requests for Contruction/Maintenance. Required picture of site with geolocations for maint activity.Content Hello, We are requiring ou… -
Route has not been started x minutes after the start time of the resource work daySummary Route has not been started x minutes after the start time of the resource work dayContent Hello Team, Please suggest if we can configure "Route has not been star…
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How to add a instance name in subject while sending email using OFSC email channelSummary We have a requirement to append the test instance name while sending emails from the test instances. Do we have any generic option to append the instance name in…
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Reference Solution Design DocumentSummary Reference Solution Design Document from an implementation projectContent Hi All, I am preparing the solution design document provided by Oracle as template. I am…
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Barcode scan feature in OFSC Field Service APP (for Android)Summary Ability to set the default LIGHT setting (on/off) when scanning barcodesContent Mobile users (with Android Samsung S9 devices) complain about battery usage affec…